MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 02/01/00 through 02/29/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0       1,375       4,206       5,581
    Davis                       236       4,101       1,097       5,434
    Irvine                        0       3,259           0       3,259
    Los Angeles                   0       2,741       1,262       4,003
    Riverside                     0         220         404         624
    San Diego                   903       3,954         364       5,221
    San Francisco               857           0       9,834      10,691
    Santa Barbara                 0          95         231         326
    Santa Cruz                  215          75         518         808
    Stanford                                                      2,332
    Other (including DLA)         0           0      12,153      12,153
                    _______________   _________   _________   _________
    Total:                    2,211      15,820      30,069      50,432


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        36,060          118,559              1,325,906
    MED90 database        6,602           15,344                108,694
    MED85 database        3,454            7,322                 49,175
    MED80 database        2,137            4,200                 29,422
    MED75 database        1,281            2,604                 14,034
    MED66 database          898            2,082                 17,479


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              493            1,487                 18,668
     2-4  a.m.              212              619                  8,266
     4-6  a.m.              207              755                  7,314
     6-8  a.m.              919            2,814                 27,956
     8-10 a.m.            5,531           15,796                156,729
    10-12 a.m.            9,451           28,246                284,192
    12-2  p.m.            9,182           26,774                262,269
     2-4  p.m.           10,443           30,700                298,388
     4-6  p.m.            7,400           22,053                235,641
     6-8  p.m.            3,367           10,441                112,573
     8-10 p.m.            2,050            6,650                 87,419
    10-12 p.m.            1,177            3,776                 45,295
    __________       __________       __________      _________________
        Total:           50,432          150,111              1,544,710


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:41       14:10       17:10       13:56
      Median                  10:49        8:57       11:49        8:51
    Total:
      Average                 16:41       14:10       17:10       13:56
      Median                  10:49        8:57       11:49        8:51


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         1.3      4.4
              transmission of response
    Display - from receipt of command at DLA until         0.2      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               50,432              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     783.0
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7211.8
    Percent of searches completed with 0 results         21.0%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   55.4%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                         114,262          25.1%
    DISPLAY (excluding automatic displays)       160,885          35.3%
    BROWSE                                         2,388           0.5%
    SELECT                                         1,273           0.3%
    HELP                                           4,099           0.9%
    EXPLAIN                                        3,214           0.7%
    SAVE                                          35,966           7.9%
    SET/RESET                                     22,844           5.0%
    SHOW                                           1,733           0.4%
    ADD-ON (AND, OR, AND NOT)                     27,860           6.1%
    LOGON or LOGOFF                               57,616          12.6%
    COMMENT                                            2           0.0%
    OTHER                                         23,374           5.1%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   46,550  29.2%   9,631   20.7%      11   108.8   693.9
  TITLE WORD      19,299  12.1%   6,131   31.8%       8   817.5  7083.7
  EXACT TITLE      1,142   0.7%     501   43.9%       1    25.5   183.1
  JOURNAL          6,786   4.3%   2,153   31.7%      85  1919.0  5972.7
  EXACT JOURNAL    2,202   1.4%     721   32.7%     343  1581.5  3593.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         57,770  36.2%  10,985   19.0%      28  1207.4  9204.7
  SUBJECT WORD       281   0.2%     122   43.4%      60  2840.9 18521.2
  SUBJECT          5,149   3.2%   2,050   39.8%     174  4619.3 22785.1
  MAJOR SUBJECT      419   0.3%      82   19.6%     119  2869.2 11449.3
  EXACT SUBJECT    2,245   1.4%     500   22.3%      95  2171.9  9119.4
  MAJOR XS           254   0.2%      45   17.7%     177  1188.9  3669.6
  EXPLODE XS       1,012   0.6%     143   14.1%     281  6431.0 19799.4
  EXPLODE MAJOR      236   0.1%      21    8.9%     650 17783.1 41274.7
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             6,354   4.0%   1,046   16.5%      13   236.4  1909.6
  LANGUAGE         4,242   2.7%     251    5.9%      74   686.4     0.0
  PUB TYPE         2,362   1.5%     180    7.6%      39   800.1  4328.8
  Other indexes    2,765   1.7%     296   10.7%       1   723.0  7064.3

  By number of indexes:
  Multiple        45,631  32.2%   9,965   21.8%      11   463.8  5540.6
  Single          95,863  67.8%  20,248   21.1%      28  1314.1  9265.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       68   2.9%      12   17.6%       3    63.7   226.2
  JOURNAL            434  18.4%      70   16.1%       2    11.4    19.5
  EXACT JOURNAL      141   6.0%      40   28.4%       1     1.7     1.7
  SUBJECT          1,620  68.6%     370   22.8%       2    54.7   485.4
  EXACT SUBJECT       99   4.2%      11   11.1%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           2,362   100%     503   21.3%       2    41.0   400.6


  LIMITS:

    Number of times limits (bit strings) used:          9,279

    Use by bit string (percentage):
      Current year minus 5                               7.0%
      Current year minus 4                               0.0%
      Current year minus 3                               1.3%
      Current year minus 2                               0.4%
      Current year minus 1                               0.3%
      Current year                                       0.3%
      English Language                                  47.5%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.1%
      XS Adult                                           0.1%
      XS Aged                                            1.0%
      XS Animal                                          0.2%
      XS Case Report                                     0.0%
      XS Child                                           0.4%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           8.4%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         25.4%
      PT Journal Article                                 0.3%
      SUBSET AIM                                         5.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.3%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  52,831
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.6%
    Percentage of ORs                                    3.1%
    Percentage of AND NOTs                               1.3%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               63.9%
    LONG                                                 1.0%
    MEDLINE                                              1.2%
    FIELDS                                               2.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.4%

  Ten most frequent errors:
    1. NS command - no next screen                      38.3%
    2. First word of command is invalid                 27.3%
    3. FIND command with invalid index name              6.8%
    4. DISPLAY command contains invalid word             4.0%
    5. PS command - no previous screen                   2.3%
    6. Valid command at an inappropriate time            1.8%
    7. Add-on search with invalid index name             1.7%
    8. Search term missing from search command           1.7%
    9. NS of SHOW/EXP command-no next screen             1.4%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       13.6%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.3%
    2. LOCATE (article dbs w/o monographs)              12.6%
    3. FIND                                              9.0%
    4. MEDLINE BACKFILES                                 8.1%
    5. Unrecognized term                                 6.2%
    6. COMMANDS                                          4.8%
    7. ADD-ON SEARCH                                     3.8%
    8. DISPLAY                                           3.5%
    9. DATABASES                                         3.3%
   10. INDEXES                                           3.2%
   11. All others                                       29.9%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.5%
    2. First word of command is invalid                 14.7%
    3. FIND command with invalid index name              7.1%
    4. DISPLAY command-first of >1 screen                6.3%
    5. DISPLAY command - middle of >1 screen             5.1%
    6. FIND command retrieves >1 book                    5.0%
    7. NS command - no next screen                       2.9%
    8. DISPLAY command - last of >1 screen               2.8%
    9. FIND command with zero results                    2.5%
   10. NS of SHOW/EXP command-no next screen             2.1%
   11. All others                                       31.2%


  Ten most frequent SHOW requests:
    1. HISTORY                                          64.8%
    2. SEARCH                                           20.6%
    3. MAIL STATUS                                       6.7%
    4. MEDLINE GLOSSARY                                  2.0%
    5. SETTINGS                                          1.9%
    6. MEDLINE NEWS                                      1.2%
    7. MEDLINE LOADING STATISTICS                        0.4%
    8. DISPLAY                                           0.3%
    9. DATABASES                                         0.3%
   10. BROWSE DISPLAY                                    0.2%
   11. All others                                        1.7%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)