MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 04/01/00 through 04/30/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0       1,824       4,026       5,850
    Davis                       143       3,534       1,021       4,698
    Irvine                        0       2,649           0       2,649
    Los Angeles                   0       2,273       1,246       3,519
    Riverside                     0         238         368         606
    San Diego                   692       3,105         215       4,012
    San Francisco               648           0       8,483       9,131
    Santa Barbara                 0          71         186         257
    Santa Cruz                  199          71         402         672
    Stanford                                                      1,741
    Other (including DLA)         0           0      10,666      10,666
                    _______________   _________   _________   _________
    Total:                    1,682      13,765      26,613      43,801


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        31,398          835,786              1,149,712
    MED90 database        5,591           12,898                 99,867
    MED85 database        2,959            5,997                 47,961
    MED80 database        1,896            3,786                 32,658
    MED75 database        1,097            2,349                 17,721
    MED66 database          860            2,053                 18,304


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              508           24,265                 18,982
     2-4  a.m.              144           16,365                  5,648
     4-6  a.m.              179            8,176                  4,965
     6-8  a.m.              869            2,443                 25,660
     8-10 a.m.            4,628           27,469                128,080
    10-12 a.m.            8,105           85,906                210,062
    12-2  p.m.            7,417           88,195                213,871
     2-4  p.m.            9,260          113,863                290,010
     4-6  p.m.            6,832          161,248                243,949
     6-8  p.m.            2,829          136,396                 99,207
     8-10 p.m.            1,859          129,459                 76,911
    10-12 p.m.            1,171           69,084                 48,878
    __________       __________       __________      _________________
        Total:           43,801          862,869              1,366,223


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:16       14:07       16:04       14:10
      Median                  11:36        8:49       10:44        8:33
    Total:
      Average                 15:16       14:07       16:04       14:10
      Median                  11:36        8:49       10:44        8:33


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         1.2      3.4
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               43,801              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session     19.7
    Retrievals per search - average                     145.2
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation         2939.9
    Percent of searches completed with 0 results         62.7%

    Percent of searches entered that are long             0.1%
    Percent of long searches completed                   52.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                         833,813          74.3%
    DISPLAY (excluding automatic displays)       138,330          12.3%
    BROWSE                                         1,909           0.2%
    SELECT                                         1,172           0.1%
    HELP                                           3,733           0.3%
    EXPLAIN                                        2,895           0.3%
    SAVE                                          27,126           2.4%
    SET/RESET                                     19,722           1.8%
    SHOW                                           1,379           0.1%
    ADD-ON (AND, OR, AND NOT)                     23,784           2.1%
    LOGON or LOGOFF                               50,303           4.5%
    COMMENT                                            2           0.0%
    OTHER                                         18,151           1.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   38,916   2.4%   7,704   19.8%      11    97.9   595.9
  TITLE WORD      15,711   1.0%   4,750   30.2%       7   396.7  3431.7
  EXACT TITLE      1,124   0.1%     573   51.0%       1    49.5   260.0
  JOURNAL          5,980   0.4%   1,788   29.9%      71  1978.4  6599.9
  EXACT JOURNAL  737,298  45.9%  515149   69.9%       7   113.7   599.2
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD        784,671  48.9%  523627   66.7%       9   322.7  4563.9
  SUBJECT WORD       200   0.0%     104   52.0%      72  5335.4 24376.7
  SUBJECT          4,566   0.3%   1,838   40.3%     214  3082.5 13347.9
  MAJOR SUBJECT      356   0.0%      55   15.4%     114  1824.9  6704.9
  EXACT SUBJECT    1,792   0.1%     384   21.4%      88  1712.2  6409.8
  MAJOR XS           421   0.0%     106   25.2%     270   980.4  2293.2
  EXPLODE XS       1,051   0.1%     164   15.6%     142  7434.1 35622.3
  EXPLODE MAJOR      124   0.0%       9    7.3%     295  5614.7 17497.6
  TREE NUMBER          6   0.0%       2   33.3%     368  7722.5 14911.1
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             5,811   0.4%     827   14.2%       9   154.0  1305.7
  LANGUAGE         3,355   0.2%     147    4.4%      70   667.9     0.0
  PUB TYPE         1,889   0.1%     182    9.6%      41   524.3  3821.2
  Other indexes    2,000   0.1%     212   10.6%       1   496.5  5977.0

  By number of indexes:
  Multiple       773,505  90.4%  522744   67.6%       8   136.8  1895.1
  Single          82,361   9.6%  16,739   20.3%      30  1370.3  9889.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       52   2.8%      11   21.2%       7    35.6    65.8
  JOURNAL            335  17.7%      62   18.5%       2    13.1    40.7
  EXACT JOURNAL       83   4.4%      15   18.1%       1     1.9     2.2
  SUBJECT          1,335  70.7%     221   16.6%       2    13.1    90.8
  EXACT SUBJECT       84   4.4%      12   14.3%       1     1.1     0.7
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,889   100%     321   17.0%       2    12.6    79.2


  LIMITS:

    Number of times limits (bit strings) used:        238,173

    Use by bit string (percentage):
      Current year minus 5                               0.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.0%
      Current year minus 2                               0.0%
      Current year minus 1                               0.0%
      Current year                                       0.0%
      English Language                                   1.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.0%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           0.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                          0.9%
      PT Journal Article                                96.7%
      SUBSET AIM                                         0.1%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.0%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:               2,254,197
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  34.5%
    Percentage of ORs                                   32.7%
    Percentage of AND NOTs                              32.7%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.3%
    BRIEF                                               72.2%
    LONG                                                 0.6%
    MEDLINE                                              0.8%
    FIELDS                                               2.4%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.8%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               21.4%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              4.3%

  Ten most frequent errors:
    1. NS command - no next screen                      30.8%
    2. First word of command is invalid                 22.9%
    3.                                      130          7.8%
    4. FIND command with invalid index name              5.4%
    5. DISPLAY command contains invalid word             3.2%
    6. PS command - no previous screen                   2.1%
    7. Valid command at an inappropriate time            1.6%
    8. Add-on search with invalid index name             1.5%
    9. Search term missing from search command           1.4%
   10. NS of SHOW/EXP command-no next screen             1.0%
   11. All others                                       22.3%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              18.3%
    2. BOOKS DATABASE                                   13.4%
    3. FIND                                              8.0%
    4. MEDLINE BACKFILES                                 6.5%
    5. Unrecognized term                                 6.4%
    6. COMMANDS                                          5.1%
    7. INDEXES                                           3.6%
    8. DISPLAY                                           3.5%
    9. ADD-ON SEARCH                                     3.2%
   10. DATABASES                                         2.8%
   11. All others                                       29.9%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.4%
    2. First word of command is invalid                 14.7%
    3. FIND command with invalid index name              7.6%
    4. DISPLAY command-first of >1 screen                6.3%
    5. FIND command retrieves >1 book                    4.7%
    6. DISPLAY command - middle of >1 screen             4.5%
    7. NS command - no next screen                       3.3%
    8. DISPLAY command - last of >1 screen               3.0%
    9. DISPLAY command-complete in one screen            2.8%
   10. NS of SHOW/EXP command-no next screen             2.6%
   11. All others                                       29.0%


  Ten most frequent SHOW requests:
    1. HISTORY                                          68.4%
    2. SEARCH                                           15.3%
    3. MAIL STATUS                                       4.6%
    4. SETTINGS                                          2.5%
    5. MEDLINE GLOSSARY                                  2.1%
    6. MEDLINE NEWS                                      2.1%
    7. UPDATE                                            0.9%
    8. 0876                                              0.8%
    9. MAIL SETTINGS                                     0.7%
   10. CLINICAL ALERTS                                   0.4%
   11. All others                                        2.2%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)