MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 05/01/00 through 05/31/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         696       3,300       3,996
    Davis                       255       3,179         934       4,368
    Irvine                        0       2,060           0       2,060
    Los Angeles                   0       2,030         934       2,964
    Riverside                     0         166         394         560
    San Diego                   715       2,722         144       3,581
    San Francisco               626           0       7,147       7,773
    Santa Barbara                 0          65         181         246
    Santa Cruz                  198         102         312         612
    Stanford                                                      1,435
    Other (including DLA)         0           0       8,253       8,253
                    _______________   _________   _________   _________
    Total:                    1,794      11,020      21,599      35,848


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        25,855          106,422                969,084
    MED90 database        4,604           10,268                 73,653
    MED85 database        2,303            4,660                 28,875
    MED80 database        1,527            3,024                 16,394
    MED75 database          881            1,773                  9,707
    MED66 database          678            1,646                 15,067


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              420            1,135                 15,840
     2-4  a.m.              118              286                  3,742
     4-6  a.m.              154              402                 16,901
     6-8  a.m.              680            1,798                 15,294
     8-10 a.m.            3,431            9,933                 98,089
    10-12 a.m.            7,041           18,956                169,889
    12-2  p.m.            6,309           20,682                197,635
     2-4  p.m.            7,352           27,070                227,304
     4-6  p.m.            5,315           20,085                175,493
     6-8  p.m.            2,464           11,618                 84,679
     8-10 p.m.            1,510            8,166                 64,022
    10-12 p.m.            1,054            7,662                 43,892
    __________       __________       __________      _________________
        Total:           35,848          127,793              1,112,780


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:51       14:04       16:32       14:06
      Median                  10:30        8:45       11:26        8:51
    Total:
      Average                 16:51       14:04       16:32       14:06
      Median                  10:30        8:45       11:26        8:51


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.9      2.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               35,848              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.6
    Retrievals per search - average                     660.8
    Retrievals per search - median                        5.0
    Retrievals per search - standard deviation         6743.2
    Percent of searches completed with 0 results         29.7%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   56.8%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                         103,702          30.8%
    DISPLAY (excluding automatic displays)       111,563          33.1%
    BROWSE                                         1,392           0.4%
    SELECT                                           801           0.2%
    HELP                                           2,713           0.8%
    EXPLAIN                                        1,839           0.5%
    SAVE                                          21,831           6.5%
    SET/RESET                                     16,137           4.8%
    SHOW                                           1,125           0.3%
    ADD-ON (AND, OR, AND NOT)                     19,983           5.9%
    LOGON or LOGOFF                               41,444          12.3%
    COMMENT                                            1           0.0%
    OTHER                                         14,266           4.2%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   33,088  20.7%   6,821   20.6%      12   120.0   788.0
  TITLE WORD      13,526   8.5%   4,275   31.6%       8   470.4  4755.5
  EXACT TITLE        869   0.5%     396   45.6%       1    31.9   263.1
  JOURNAL          4,797   3.0%   1,522   31.7%     110  2024.4  6049.9
  EXACT JOURNAL   25,020  15.7%  16,592   66.3%       9   374.4  1861.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         65,215  40.8%  23,775   36.5%      23  1114.9  8573.0
  SUBJECT WORD       123   0.1%      62   50.4%     220  2580.8  6156.3
  SUBJECT          3,428   2.1%   1,348   39.3%     209  5215.2 26084.0
  MAJOR SUBJECT      168   0.1%      22   13.1%     133  1595.3  4236.4
  EXACT SUBJECT    1,225   0.8%     268   21.9%     103  1716.0  6239.0
  MAJOR XS           156   0.1%      16   10.3%     336  2529.6 14307.2
  EXPLODE XS         874   0.5%     114   13.0%     119  7464.9 30941.5
  EXPLODE MAJOR      105   0.1%       8    7.6%   1,017 10207.2 30254.8
  TREE NUMBER          2   0.0%       2    100%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             5,239   3.3%     863   16.5%       9   148.3   814.0
  LANGUAGE         2,471   1.5%     134    5.4%      70   735.5     0.0
  PUB TYPE         1,380   0.9%     160   11.6%      32   442.6  3431.1
  Other indexes    1,542   1.0%     157   10.2%       1   180.4  3010.7

  By number of indexes:
  Multiple        56,160  45.5%  23,252   41.4%      10   407.1  5363.9
  Single          67,209  54.5%  13,915   20.7%      30  1320.3  9491.1


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       60   4.3%       6   10.0%       4    64.7   177.4
  JOURNAL            297  21.5%      71   23.9%       3    25.6   155.1
  EXACT JOURNAL       99   7.2%      30   30.3%       1     7.2    26.1
  SUBJECT            861  62.4%     134   15.6%       3    38.1   464.1
  EXACT SUBJECT       51   3.7%      15   29.4%       1     1.1     0.5
  TREE NUMBER         12   0.9%       4   33.3%     122   378.4   459.7

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,380   100%     260   18.8%       2    36.2   385.2


  LIMITS:

    Number of times limits (bit strings) used:         14,195

    Use by bit string (percentage):
      Current year minus 5                               5.7%
      Current year minus 4                               0.0%
      Current year minus 3                               0.6%
      Current year minus 2                               0.2%
      Current year minus 1                               0.2%
      Current year                                       0.3%
      English Language                                  18.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.1%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.1%
      XS Adult                                           0.0%
      XS Aged                                            0.1%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.2%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           3.0%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         12.0%
      PT Journal Article                                56.4%
      SUBSET AIM                                         1.8%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                 108,459
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  55.0%
    Percentage of ORs                                   22.8%
    Percentage of AND NOTs                              22.3%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.8%
    BRIEF                                               64.4%
    LONG                                                 0.9%
    MEDLINE                                              1.1%
    FIELDS                                               3.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.8%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.9%

  Ten most frequent errors:
    1. NS command - no next screen                      40.0%
    2. First word of command is invalid                 26.4%
    3. FIND command with invalid index name              6.6%
    4. DISPLAY command contains invalid word             3.9%
    5. PS command - no previous screen                   2.2%
    6. Valid command at an inappropriate time            1.8%
    7. Search term missing from search command           1.7%
    8. Add-on search with invalid index name             1.7%
    9. DISPLAY command-record numbers too large          1.2%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       13.4%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   15.4%
    2. LOCATE (article dbs w/o monographs)              11.3%
    3. MEDLINE BACKFILES                                 8.4%
    4. FIND                                              8.3%
    5. Unrecognized term                                 5.7%
    6. COMMANDS                                          5.6%
    7. DISPLAY                                           4.0%
    8. ADD-ON SEARCH                                     4.0%
    9. DATABASES                                         3.8%
   10. INDEXES                                           3.2%
   11. All others                                       28.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.3%
    2. First word of command is invalid                 16.8%
    3. FIND command with invalid index name              7.4%
    4. DISPLAY command-first of >1 screen                5.5%
    5. FIND command retrieves >1 book                    5.3%
    6. DISPLAY command - middle of >1 screen             4.1%
    7. NS command - no next screen                       3.6%
    8. DISPLAY command - last of >1 screen               3.3%
    9. NS of SHOW/EXP command-no next screen             2.2%
   10. PS command - no previous screen                   2.1%
   11. All others                                       30.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          75.0%
    2. SEARCH                                           13.5%
    3. MAIL STATUS                                       4.1%
    4. SETTINGS                                          2.1%
    5. UPDATE                                            1.2%
    6. MEDLINE GLOSSARY                                  1.1%
    7. DATABASES                                         0.7%
    8. MAIL SETTINGS                                     0.6%
    9. CLINICAL ALERTS                                   0.4%
   10. 0876                                              0.2%
   11. All others                                        1.1%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)