MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/01/00 through 09/30/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         878       3,077       3,955
    Davis                       164       3,162         656       3,982
    Irvine                        0       1,775           0       1,775
    Los Angeles                   0       1,769         823       2,592
    Riverside                     0         163         251         414
    San Diego                   596       2,667         294       3,557
    San Francisco               461           0       6,667       7,128
    Santa Barbara                 0          66         179         245
    Santa Cruz                   70          38         308         416
    Stanford                                                      1,222
    Other (including DLA)         0           0       8,662       8,662
                    _______________   _________   _________   _________
    Total:                    1,291      10,518      20,917      33,948


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        24,387           77,383                922,908
    MED90 database        4,302            9,343                 68,629
    MED85 database        2,305            4,526                 40,125
    MED80 database        1,453            3,019                 25,139
    MED75 database          878            1,802                 15,660
    MED66 database          623            1,360                 10,898


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              444            1,005                 10,928
     2-4  a.m.              145              304                  3,978
     4-6  a.m.              166              403                  3,332
     6-8  a.m.              715            2,059                 19,613
     8-10 a.m.            3,716           10,150                104,208
    10-12 a.m.            6,365           18,302                187,391
    12-2  p.m.            6,250           17,687                188,118
     2-4  p.m.            6,868           20,117                204,842
     4-6  p.m.            5,076           14,836                173,881
     6-8  p.m.            2,112            6,087                105,113
     8-10 p.m.            1,239            3,844                 51,560
    10-12 p.m.              852            2,639                 30,395
    __________       __________       __________      _________________
        Total:           33,948           97,433              1,083,359


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:41       14:23       17:33       14:23
      Median                  10:37        8:53       11:41        9:02
    Total:
      Average                 15:41       14:23       17:33       14:23
      Median                  10:37        8:53       11:41        9:02


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      3.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               33,948              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     788.6
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         7689.2
    Percent of searches completed with 0 results         20.7%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   59.2%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          74,155          24.7%
    DISPLAY (excluding automatic displays)       107,067          35.6%
    BROWSE                                         1,640           0.5%
    SELECT                                           822           0.3%
    HELP                                           2,306           0.8%
    EXPLAIN                                        1,863           0.6%
    SAVE                                          23,804           7.9%
    SET/RESET                                     15,744           5.2%
    SHOW                                           1,254           0.4%
    ADD-ON (AND, OR, AND NOT)                     19,133           6.4%
    LOGON or LOGOFF                               38,450          12.8%
    COMMENT                                            0           0.0%
    OTHER                                         14,452           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   31,250  30.0%   6,106   19.5%      13   113.8   683.1
  TITLE WORD      11,954  11.5%   3,761   31.5%       6   448.5  3069.2
  EXACT TITLE        645   0.6%     293   45.4%       1    45.8   295.9
  JOURNAL          4,568   4.4%   1,368   29.9%     135  2145.8  6323.2
  EXACT JOURNAL    1,395   1.3%     420   30.1%     301  1813.6  4288.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         37,707  36.2%   7,342   19.5%      27  1442.5 12198.8
  SUBJECT WORD       138   0.1%      45   32.6%     136  8293.8 39582.0
  SUBJECT          2,939   2.8%   1,070   36.4%     187  4133.0 14704.1
  MAJOR SUBJECT      219   0.2%      41   18.7%     246  1970.5  5315.8
  EXACT SUBJECT    1,692   1.6%     302   17.8%      78  1621.4  5579.0
  MAJOR XS           184   0.2%      40   21.7%     275  1205.3  3764.0
  EXPLODE XS         751   0.7%     116   15.4%     101  4247.4 17164.0
  EXPLODE MAJOR      171   0.2%      18   10.5%     796  9201.3 23576.1
  TREE NUMBER          1   0.0%       0    0.0%  13,744 13744.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             4,481   4.3%     609   13.6%      13   229.5  1173.8
  LANGUAGE         2,477   2.4%      96    3.9%      79   801.3     0.0
  PUB TYPE         1,615   1.6%     139    8.6%      38   531.7  3744.7
  Other indexes    1,718   1.6%     215   12.5%       1   190.1  2463.4

  By number of indexes:
  Multiple        30,035  32.3%   6,450   21.5%      11   446.2  4871.4
  Single          63,018  67.7%  12,884   20.4%      29  1312.5 10134.8


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       98   6.1%       9    9.2%       3    24.1    73.0
  JOURNAL            262  16.2%      56   21.4%       1     7.8    30.2
  EXACT JOURNAL       53   3.3%       6   11.3%       1     3.5     7.8
  SUBJECT          1,124  69.6%     201   17.9%       3    23.6   284.1
  EXACT SUBJECT       78   4.8%      16   20.5%       1     1.0     0.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,615   100%     288   17.8%       2    19.4   238.1


  LIMITS:

    Number of times limits (bit strings) used:          6,313

    Use by bit string (percentage):
      Current year minus 5                              15.5%
      Current year minus 4                               0.0%
      Current year minus 3                               1.6%
      Current year minus 2                               0.3%
      Current year minus 1                               0.3%
      Current year                                       0.3%
      English Language                                  41.7%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.4%
      XS Adult                                           0.2%
      XS Aged                                            0.5%
      XS Animal                                          0.7%
      XS Case Report                                     0.0%
      XS Child                                           0.6%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           9.8%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.4%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         24.4%
      PT Journal Article                                 0.2%
      SUBSET AIM                                         1.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.3%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  35,117
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.1%
    Percentage of ORs                                    3.5%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.9%
    BRIEF                                               64.2%
    LONG                                                 1.0%
    MEDLINE                                              1.2%
    FIELDS                                               3.2%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.9%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.9%

  Ten most frequent errors:
    1. NS command - no next screen                      39.2%
    2. First word of command is invalid                 26.0%
    3. FIND command with invalid index name              6.7%
    4. DISPLAY command contains invalid word             4.1%
    5. PS command - no previous screen                   1.9%
    6. Add-on search with invalid index name             1.9%
    7. Valid command at an inappropriate time            1.8%
    8. Search term missing from search command           1.7%
    9. Command containing escape or arrow key            1.1%
   10. DISPLAY command - no FIND results                 1.1%
   11. All others                                       14.4%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   15.5%
    2. LOCATE (article dbs w/o monographs)              11.8%
    3. FIND                                              8.6%
    4. MEDLINE BACKFILES                                 7.6%
    5. Unrecognized term                                 5.0%
    6. ADD-ON SEARCH                                     4.1%
    7. DATABASES                                         3.9%
    8. COMMANDS                                          3.9%
    9. DISPLAY                                           3.6%
   10. INDEXES                                           3.5%
   11. All others                                       31.3%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.8%
    2. First word of command is invalid                 14.8%
    3. FIND command with invalid index name              7.2%
    4. DISPLAY command-first of >1 screen                5.9%
    5. FIND command retrieves >1 book                    5.3%
    6. DISPLAY command - middle of >1 screen             4.1%
    7. NS command - no next screen                       3.0%
    8. NS of SHOW/EXP command-no next screen             2.4%
    9. FIND command with zero results                    2.2%
   10. DISPLAY command-complete in one screen            2.1%
   11. All others                                       32.6%


  Ten most frequent SHOW requests:
    1. HISTORY                                          70.8%
    2. SEARCH                                           17.0%
    3. MAIL STATUS                                       3.7%
    4. SETTINGS                                          2.7%
    5. MAIL SETTINGS                                     1.2%
    6. MEDLINE GLOSSARY                                  1.1%
    7. UPDATE                                            0.9%
    8. MEDLINE STATISTICS                                0.5%
    9. DISPLAY                                           0.2%
   10. FIND DISPLAY                                      0.2%
   11. All others                                        1.7%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)