MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/01/00 through 11/30/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         767       2,764       3,531
    Davis                       110       2,523         706       3,339
    Irvine                        0       1,737           0       1,737
    Los Angeles                   0       1,365         692       2,057
    Riverside                     0          73         341         414
    San Diego                   472       2,130         153       2,755
    San Francisco               536           0       6,166       6,702
    Santa Barbara                 0          98         118         216
    Santa Cruz                   95          25         415         535
    Stanford                                                      1,015
    Other (including DLA)         0           0       7,700       7,700
                    _______________   _________   _________   _________
    Total:                    1,213       8,718      19,055      30,001


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        21,976           69,867                943,619
    MED90 database        3,537            7,649                 55,425
    MED85 database        1,849            3,484                 26,156
    MED80 database        1,246            2,327                 15,662
    MED75 database          777            1,451                  7,481
    MED66 database          616            1,198                  9,182


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              258              901                  9,819
     2-4  a.m.               84              296                  2,541
     4-6  a.m.              130              304                  2,891
     6-8  a.m.              527            1,373                 13,397
     8-10 a.m.            3,475            9,159                106,629
    10-12 a.m.            5,905           16,809                287,742
    12-2  p.m.            5,223           15,121                171,676
     2-4  p.m.            6,062           17,176                186,057
     4-6  p.m.            4,427           12,701                139,681
     6-8  p.m.            1,928            6,069                 62,588
     8-10 p.m.            1,276            3,737                 45,844
    10-12 p.m.              706            2,330                 28,660
    __________       __________       __________      _________________
        Total:           30,001           85,976              1,057,525


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:48       14:01       14:10       13:59
      Median                  10:37        8:44       10:31        8:55
    Total:
      Average                 16:48       14:01       14:10       13:59
      Median                  10:37        8:44       10:31        8:55


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.9
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               30,001              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     874.8
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         8152.2
    Percent of searches completed with 0 results         20.7%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   67.2%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          64,847          24.8%
    DISPLAY (excluding automatic displays)        92,435          35.4%
    BROWSE                                         1,707           0.7%
    SELECT                                         1,254           0.5%
    HELP                                           2,118           0.8%
    EXPLAIN                                        1,725           0.7%
    SAVE                                          18,414           7.0%
    SET/RESET                                     13,463           5.1%
    SHOW                                             855           0.3%
    ADD-ON (AND, OR, AND NOT)                     17,363           6.6%
    LOGON or LOGOFF                               35,183          13.5%
    COMMENT                                            1           0.0%
    OTHER                                         12,080           4.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,741  28.1%   5,291   20.6%      12   105.7   667.3
  TITLE WORD      11,242  12.3%   3,590   31.9%       9   776.7  8067.9
  EXACT TITLE        573   0.6%     248   43.3%       1    20.0   102.2
  JOURNAL          3,945   4.3%   1,224   31.0%     144  2228.8  6869.8
  EXACT JOURNAL    1,486   1.6%     450   30.3%     440  2052.7  4659.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         33,803  36.9%   6,338   18.7%      31  1626.5 12218.5
  SUBJECT WORD       106   0.1%      39   36.8%     130   904.8  2721.1
  SUBJECT          2,677   2.9%   1,085   40.5%     191  3265.6 10808.7
  MAJOR SUBJECT      192   0.2%      22   11.5%     202  2195.6  4916.3
  EXACT SUBJECT    1,366   1.5%     250   18.3%     110  1849.9  6234.4
  MAJOR XS           286   0.3%      52   18.2%     222  1176.0  4071.7
  EXPLODE XS         545   0.6%      58   10.6%     222  7897.9 32949.7
  EXPLODE MAJOR       85   0.1%       9   10.6%     263  5898.7 21065.1
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             3,722   4.1%     498   13.4%      14   315.8  3475.2
  LANGUAGE         2,339   2.6%     105    4.5%      82   874.9     0.0
  PUB TYPE         1,683   1.8%     213   12.7%      34   341.5  1496.0
  Other indexes    1,621   1.8%     200   12.3%       1   104.8  1113.8

  By number of indexes:
  Multiple        26,926  32.8%   5,868   21.8%      12   430.6  4659.2
  Single          55,054  67.2%  11,225   20.4%      31  1497.3 10894.2


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      375  22.3%      33    8.8%       4    14.5    44.1
  JOURNAL            279  16.6%      57   20.4%       2    19.4   127.9
  EXACT JOURNAL       20   1.2%       3   15.0%       1     1.9     3.4
  SUBJECT            898  53.4%     150   16.7%       3    58.4   532.4
  EXACT SUBJECT      111   6.6%      17   15.3%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,683   100%     260   15.4%       2    37.3   390.4


  LIMITS:

    Number of times limits (bit strings) used:          6,130

    Use by bit string (percentage):
      Current year minus 5                              21.5%
      Current year minus 4                               0.0%
      Current year minus 3                               0.8%
      Current year minus 2                               0.3%
      Current year minus 1                               0.3%
      Current year                                       0.2%
      English Language                                  39.2%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.2%
      XS Animal                                          0.0%
      XS Case Report                                     0.1%
      XS Child                                           0.5%
      XS Comparative Studies                             0.2%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           7.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.7%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         24.6%
      PT Journal Article                                 0.2%
      SUBSET AIM                                         2.5%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.4%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  31,387
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.2%
    Percentage of ORs                                    3.6%
    Percentage of AND NOTs                               1.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.0%
    BRIEF                                               63.9%
    LONG                                                 0.8%
    MEDLINE                                              1.0%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.3%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.9%

  Ten most frequent errors:
    1. NS command - no next screen                      39.8%
    2. First word of command is invalid                 26.0%
    3. FIND command with invalid index name              6.8%
    4. DISPLAY command contains invalid word             3.9%
    5. PS command - no previous screen                   2.4%
    6. Search term missing from search command           1.9%
    7. Add-on search with invalid index name             1.9%
    8. Valid command at an inappropriate time            1.6%
    9. NS of SHOW/EXP command-no next screen             1.2%
   10. DISPLAY command-record numbers too large          1.0%
   11. All others                                       13.3%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              16.1%
    2. BOOKS DATABASE                                   15.9%
    3. FIND                                              8.8%
    4. MEDLINE BACKFILES                                 7.0%
    5. Unrecognized term                                 5.3%
    6. COMMANDS                                          5.0%
    7. DISPLAY                                           3.8%
    8. ADD-ON SEARCH                                     3.4%
    9. DATABASES                                         3.0%
   10. INDEXES                                           2.8%
   11. All others                                       27.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.9%
    2. First word of command is invalid                 15.9%
    3. FIND command with invalid index name              7.8%
    4. DISPLAY command-first of >1 screen                7.0%
    5. DISPLAY command - middle of >1 screen             5.2%
    6. FIND command retrieves >1 book                    4.7%
    7. DISPLAY command - last of >1 screen               3.1%
    8. NS of SHOW/EXP command-no next screen             3.0%
    9. NS command - no next screen                       2.8%
   10. DISPLAY command-complete in one screen            2.6%
   11. All others                                       28.9%


  Ten most frequent SHOW requests:
    1. HISTORY                                          69.2%
    2. SEARCH                                           15.3%
    3. MAIL STATUS                                       5.8%
    4. SETTINGS                                          2.4%
    5. MEDLINE GLOSSARY                                  1.6%
    6. MAIL SETTINGS                                     1.4%
    7. MEDLINE NEWS                                      1.0%
    8. UPDATE                                            1.0%
    9. MEDLINE STATISTICS                                0.4%
   10. DISPLAY                                           0.3%
   11. All others                                        1.6%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)