MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 01/01/01 through 01/31/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         547       2,692       3,239
    Davis                       185       3,502         575       4,262
    Irvine                        0       2,307           0       2,307
    Los Angeles                   0         658         786       1,444
    Riverside                     0          63         264         327
    San Diego                   502       2,365         304       3,171
    San Francisco               570           0       6,769       7,339
    Santa Barbara                 0          66         363         429
    Santa Cruz                   39          21         254         314
    Stanford                                                      1,337
    Other (including DLA)         0           0       9,250       9,250
                    _______________   _________   _________   _________
    Total:                    1,296       9,529      21,257      33,419


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        24,061           75,700                883,937
    MED90 database        4,082            9,319                 65,622
    MED85 database        2,179            4,244                 27,934
    MED80 database        1,486            2,843                 17,076
    MED75 database          923            1,822                  8,453
    MED66 database          688            1,584                  9,033


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              274              825                 10,630
     2-4  a.m.              136              419                 24,847
     4-6  a.m.              395              740                  5,978
     6-8  a.m.              811            2,376                 20,777
     8-10 a.m.            3,791           10,536                100,981
    10-12 a.m.            6,431           18,153                178,683
    12-2  p.m.            5,791           16,347                165,912
     2-4  p.m.            6,796           20,298                216,356
     4-6  p.m.            4,889           13,869                143,919
     6-8  p.m.            2,006            5,642                 66,966
     8-10 p.m.            1,263            3,637                 44,933
    10-12 p.m.              836            2,670                 32,073
    __________       __________       __________      _________________
        Total:           33,419           95,512              1,012,055


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 17:00       14:16       19:08       14:10
      Median                  11:36        8:15       12:53        8:38
    Total:
      Average                 17:00       14:16       19:08       14:10
      Median                  11:36        8:15       12:53        8:38


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      2.5
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               33,419              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     826.6
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         7746.9
    Percent of searches completed with 0 results         21.1%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   58.8%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          72,433          25.0%
    DISPLAY (excluding automatic displays)       102,635          35.4%
    BROWSE                                         1,493           0.5%
    SELECT                                           783           0.3%
    HELP                                           1,760           0.6%
    EXPLAIN                                        1,515           0.5%
    SAVE                                          22,527           7.8%
    SET/RESET                                     16,117           5.6%
    SHOW                                           1,037           0.4%
    ADD-ON (AND, OR, AND NOT)                     19,019           6.6%
    LOGON or LOGOFF                               37,383          12.9%
    COMMENT                                            0           0.0%
    OTHER                                         12,993           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   30,110  29.5%   6,285   20.9%      12   115.9   675.6
  TITLE WORD      11,975  11.7%   3,939   32.9%       9   397.0  2707.5
  EXACT TITLE      1,170   1.1%     538   46.0%       1    23.8   208.9
  JOURNAL          4,432   4.3%   1,330   30.0%     126  1961.3  6300.4
  EXACT JOURNAL    1,313   1.3%     390   29.7%     464  2384.5  4299.0
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         36,257  35.5%   6,980   19.3%      30  1464.8 10725.9
  SUBJECT WORD        63   0.1%      38   60.3%     247  2738.7  4952.7
  SUBJECT          2,551   2.5%     891   34.9%     200  4853.7 19847.8
  MAJOR SUBJECT      273   0.3%      48   17.6%     251  2530.5  7193.6
  EXACT SUBJECT    1,827   1.8%     449   24.6%      89  1465.9  7886.3
  MAJOR XS           273   0.3%      48   17.6%     440  1460.5  2145.1
  EXPLODE XS         663   0.6%     116   17.5%     191 11451.5 44037.9
  EXPLODE MAJOR      298   0.3%      36   12.1%     534  6800.2 26635.1
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             4,196   4.1%     754   18.0%      17   176.8   829.6
  LANGUAGE         2,775   2.7%     155    5.6%      73   588.8     0.0
  PUB TYPE         1,474   1.4%      92    6.2%      34  1018.2  6827.5
  Other indexes    2,118   2.1%     244   11.5%       1   124.5  2595.6

  By number of indexes:
  Multiple        29,497  32.3%   6,536   22.2%      13   559.8  6207.5
  Single          61,733  67.7%  12,891   20.9%      28  1343.1  9914.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       46   3.1%       5   10.9%       9    48.8    94.1
  JOURNAL            280  19.0%      58   20.7%       2    19.4   151.1
  EXACT JOURNAL       49   3.3%      12   24.5%       1     1.5     1.2
  SUBJECT            995  67.5%     201   20.2%       2    44.4   449.3
  EXACT SUBJECT      104   7.1%      16   15.4%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,474   100%     292   19.8%       2    35.3   374.6


  LIMITS:

    Number of times limits (bit strings) used:          6,962

    Use by bit string (percentage):
      Current year minus 5                              18.6%
      Current year minus 4                               0.0%
      Current year minus 3                               0.7%
      Current year minus 2                               0.3%
      Current year minus 1                               0.2%
      Current year                                       0.2%
      English Language                                  41.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.3%
      XS Adult                                           0.4%
      XS Aged                                            0.6%
      XS Animal                                          0.2%
      XS Case Report                                     0.0%
      XS Child                                           0.8%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                          10.0%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.4%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         20.7%
      PT Journal Article                                 0.2%
      SUBSET AIM                                         2.3%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  34,778
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.1%
    Percentage of ORs                                    4.4%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.5%
    BRIEF                                               62.9%
    LONG                                                 1.0%
    MEDLINE                                              0.9%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.3%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.5%

  Ten most frequent errors:
    1. NS command - no next screen                      39.9%
    2. First word of command is invalid                 25.8%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             4.1%
    5. Add-on search with invalid index name             1.9%
    6. PS command - no previous screen                   1.8%
    7. DISPLAY command - no FIND results                 1.7%
    8. Search term missing from search command           1.7%
    9. Valid command at an inappropriate time            1.6%
   10. DISPLAY command-record numbers too large          1.1%
   11. All others                                       14.0%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   15.0%
    2. MEDLINE BACKFILES                                10.8%
    3. FIND                                              9.6%
    4. LOCATE (article dbs w/o monographs)               7.9%
    5. Unrecognized term                                 5.7%
    6. COMMANDS                                          5.3%
    7. INDEXES                                           4.1%
    8. DATABASES                                         3.7%
    9. ADD-ON SEARCH                                     2.8%
   10. DISPLAY                                           2.6%
   11. All others                                       28.8%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               24.4%
    2. First word of command is invalid                 14.7%
    3. FIND command with invalid index name              7.1%
    4. FIND command retrieves >1 book                    4.8%
    5. DISPLAY command - middle of >1 screen             4.6%
    6. DISPLAY command-first of >1 screen                4.6%
    7. NS command - no next screen                       3.5%
    8. DISPLAY command - last of >1 screen               2.9%
    9. DISPLAY command-complete in one screen            2.4%
   10. Add-on without index name                         2.3%
   11. All others                                       32.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          69.9%
    2. SEARCH                                           16.1%
    3. MAIL STATUS                                       6.0%
    4. SETTINGS                                          2.5%
    5. MEDLINE GLOSSARY                                  1.6%
    6. UPDATE                                            1.0%
    7. MAIL SETTINGS                                     0.9%
    8. MEDLINE STATISTICS                                0.4%
    9. MEDLINE NEWS                                      0.4%
   10. DISPLAY                                           0.2%
   11. All others                                        1.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)