MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 04/01/01 through 04/30/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         713       2,339       3,052
    Davis                        96       4,005         312       4,413
    Irvine                        0       1,714           0       1,714
    Los Angeles                   0          80         514         594
    Riverside                     0          47         229         276
    San Diego                   469       2,074         212       2,755
    San Francisco               386           0       6,068       6,454
    Santa Barbara                 0          20         131         151
    Santa Cruz                   73          31         377         481
    Stanford                                                      1,214
    Other (including DLA)         0           0       8,808       8,808
                    _______________   _________   _________   _________
    Total:                    1,024       8,684      18,990      29,912


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        21,978           67,532                774,864
    MED90 database        3,477            7,259                 52,017
    MED85 database        1,850            3,676                 26,472
    MED80 database        1,255            2,427                 15,357
    MED75 database          770            1,504                 10,782
    MED66 database          582            1,244                  8,567


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              302              995                 10,089
     2-4  a.m.              250              395                  1,922
     4-6  a.m.            1,645            1,889                  3,775
     6-8  a.m.              607            1,697                 20,437
     8-10 a.m.            3,341            9,055                106,587
    10-12 a.m.            5,123           14,952                149,461
    12-2  p.m.            4,951           13,985                134,824
     2-4  p.m.            5,329           15,661                168,351
     4-6  p.m.            4,271           12,453                133,616
     6-8  p.m.            1,922            5,870                 69,276
     8-10 p.m.            1,373            4,274                 52,301
    10-12 p.m.              798            2,416                 37,420
    __________       __________       __________      _________________
        Total:           29,912           83,642                888,059


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:56       12:33       16:48       13:21
      Median                  10:54        6:21       12:05        7:20
    Total:
      Average                 16:56       12:33       16:48       13:21
      Median                  10:54        6:21       12:05        7:20


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      1.7
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               29,912              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     880.6
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8003.4
    Percent of searches completed with 0 results         21.8%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   61.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          63,329          24.8%
    DISPLAY (excluding automatic displays)        90,180          35.3%
    BROWSE                                         1,979           0.8%
    SELECT                                           666           0.3%
    HELP                                           1,596           0.6%
    EXPLAIN                                        1,269           0.5%
    SAVE                                          17,070           6.7%
    SET/RESET                                     15,313           6.0%
    SHOW                                           1,024           0.4%
    ADD-ON (AND, OR, AND NOT)                     16,393           6.4%
    LOGON or LOGOFF                               34,551          13.5%
    COMMENT                                            0           0.0%
    OTHER                                         11,892           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   25,588  28.7%   5,066   19.8%      12   114.1   794.7
  TITLE WORD      12,172  13.7%   3,669   30.1%       9   500.1  2950.5
  EXACT TITLE        735   0.8%     311   42.3%       1    47.7   546.0
  JOURNAL          4,221   4.7%   1,240   29.4%     138  2001.5  6615.4
  EXACT JOURNAL    1,150   1.3%     272   23.6%     449  2649.2  4807.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         30,352  34.1%   5,526   18.2%      31  1432.0 10562.5
  SUBJECT WORD        92   0.1%      39   42.4%      21 18250.7 72976.6
  SUBJECT          2,287   2.6%     874   38.2%     213  3839.2 13017.0
  MAJOR SUBJECT      376   0.4%      66   17.6%     157  4661.2 12647.4
  EXACT SUBJECT    1,308   1.5%     315   24.1%      95  2246.9  7826.3
  MAJOR XS           244   0.3%      42   17.2%     162  1569.4  4986.7
  EXPLODE XS         318   0.4%      57   17.9%      61  5636.0 33452.7
  EXPLODE MAJOR      150   0.2%      16   10.7%     496 10592.3 35054.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             3,940   4.4%     648   16.4%      13   305.4  2477.6
  LANGUAGE         1,799   2.0%      92    5.1%      79   925.3     0.0
  PUB TYPE         1,963   2.2%     117    6.0%      37   704.2  3927.8
  Other indexes    2,911   3.3%   1,811   62.2%       1  5078.2 29063.6

  By number of indexes:
  Multiple        26,164  32.9%   5,469   20.9%      11   458.5  4829.6
  Single          53,361  67.1%  12,156   22.8%      32  1547.6 10817.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       69   3.5%       6    8.7%       2    39.6   113.4
  JOURNAL            458  23.3%      86   18.8%       1     6.0    17.1
  EXACT JOURNAL       55   2.8%      15   27.3%       1     3.4     6.3
  SUBJECT          1,294  65.9%     314   24.3%       2    48.9   405.7
  EXACT SUBJECT       87   4.4%      11   12.6%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,963   100%     432   22.0%       2    34.5   326.1


  LIMITS:

    Number of times limits (bit strings) used:          5,315

    Use by bit string (percentage):
      Current year minus 5                              20.5%
      Current year minus 4                               0.0%
      Current year minus 3                               0.8%
      Current year minus 2                               0.4%
      Current year minus 1                               0.1%
      Current year                                       0.3%
      English Language                                  35.5%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.8%
      XS Adolescence                                     0.1%
      XS Adult                                           0.1%
      XS Aged                                            0.5%
      XS Animal                                          0.5%
      XS Case Report                                     0.5%
      XS Child                                           0.9%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           9.7%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.2%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.3%
      XS Rats                                            0.2%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         23.8%
      PT Journal Article                                 0.4%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.8%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  30,640
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  92.8%
    Percentage of ORs                                    4.1%
    Percentage of AND NOTs                               3.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.5%
    BRIEF                                               62.2%
    LONG                                                 1.2%
    MEDLINE                                              1.3%
    FIELDS                                               4.0%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.4%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.1%
    Other                                               26.7%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.8%

  Ten most frequent errors:
    1. NS command - no next screen                      36.2%
    2. First word of command is invalid                 25.9%
    3. DISPLAY command - no FIND results                 7.9%
    4. FIND command with invalid index name              6.1%
    5. DISPLAY command contains invalid word             3.7%
    6. PS command - no previous screen                   1.9%
    7. Search term missing from search command           1.6%
    8. Add-on search with invalid index name             1.6%
    9. Valid command at an inappropriate time            1.4%
   10. DISPLAY command-record numbers too large          0.9%
   11. All others                                       12.7%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              18.7%
    2. BOOKS DATABASE                                   14.0%
    3. FIND                                              8.0%
    4. MEDLINE BACKFILES                                 6.4%
    5. Unrecognized term                                 5.6%
    6. COMMANDS                                          5.5%
    7. DATABASES                                         3.9%
    8. INDEXES                                           3.2%
    9. DISPLAY                                           2.8%
   10. ADD-ON SEARCH                                     2.8%
   11. All others                                       28.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               19.9%
    2. First word of command is invalid                 15.9%
    3. FIND command with invalid index name              7.4%
    4. DISPLAY command-first of >1 screen                7.1%
    5. DISPLAY command - middle of >1 screen             5.3%
    6. FIND command retrieves >1 book                    4.2%
    7. NS command - no next screen                       3.3%
    8. DISPLAY command - last of >1 screen               3.0%
    9. NS of SHOW/EXP command-no next screen             2.8%
   10. DISPLAY command-complete in one screen            2.5%
   11. All others                                       29.1%


  Ten most frequent SHOW requests:
    1. HISTORY                                          64.8%
    2. SEARCH                                           19.4%
    3. MEDLINE NEWS                                      2.7%
    4. SETTINGS                                          2.1%
    5. MEDLINE GLOSSARY                                  2.1%
    6. MAIL STATUS                                       2.1%
    7. UPDATE                                            1.8%
    8. DATABASES                                         1.1%
    9. MEDLINE LOADING STATISTICS                        0.9%
   10. MEDLINE STATISTICS                                0.9%
   11. All others                                        2.1%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)