MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 05/01/01 through 05/31/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         445       2,121       2,566
    Davis                       175       3,119         379       3,673
    Irvine                        0       1,917           0       1,917
    Los Angeles                   0          76         849         925
    Riverside                     0          74         169         243
    San Diego                   448       2,077         154       2,679
    San Francisco               464           0       5,548       6,012
    Santa Barbara                 0          14         110         124
    Santa Cruz                   50          44         266         360
    Stanford                                                      1,289
    Other (including DLA)         0           0       8,774       8,774
                    _______________   _________   _________   _________
    Total:                    1,137       7,766      18,370      28,562


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        20,449           66,048                765,943
    MED90 database        3,533            7,655                 72,079
    MED85 database        1,891            3,757                 48,887
    MED80 database        1,285            2,543                 36,589
    MED75 database          753            1,407                 29,018
    MED66 database          651            1,392                 44,376


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              291              873                  9,675
     2-4  a.m.              211              510                  5,969
     4-6  a.m.              237              389                  3,500
     6-8  a.m.              690            1,769                 19,974
     8-10 a.m.            3,304            9,790                205,095
    10-12 a.m.            5,469           15,840                151,706
    12-2  p.m.            4,981           13,778                153,458
     2-4  p.m.            5,414           15,664                152,816
     4-6  p.m.            4,133           12,396                144,489
     6-8  p.m.            2,009            6,067                 89,260
     8-10 p.m.            1,099            3,459                 33,621
    10-12 p.m.              724            2,267                 27,329
    __________       __________       __________      _________________
        Total:           28,562           82,802                996,892


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:10       13:57       21:58       14:09
      Median                   9:12        8:39       13:03        8:42
    Total:
      Average                 15:10       13:57       21:58       14:09
      Median                   9:12        8:39       13:03        8:42


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               28,562              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     881.1
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         9230.9
    Percent of searches completed with 0 results         20.6%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   65.4%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          62,901          25.8%
    DISPLAY (excluding automatic displays)        87,112          35.7%
    BROWSE                                         1,246           0.5%
    SELECT                                           618           0.3%
    HELP                                           1,177           0.5%
    EXPLAIN                                        1,150           0.5%
    SAVE                                          15,869           6.5%
    SET/RESET                                     13,932           5.7%
    SHOW                                             830           0.3%
    ADD-ON (AND, OR, AND NOT)                     15,996           6.6%
    LOGON or LOGOFF                               31,678          13.0%
    COMMENT                                            2           0.0%
    OTHER                                         11,684           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   28,856  32.4%   6,009   20.8%      12   124.2   882.1
  TITLE WORD      10,802  12.1%   3,446   31.9%       8   575.0  4163.4
  EXACT TITLE        534   0.6%     247   46.3%       1    65.3   721.0
  JOURNAL          4,397   4.9%   1,379   31.4%      43  2393.3  9029.3
  EXACT JOURNAL    1,288   1.4%     330   25.6%     227  2101.8  4249.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         30,439  34.1%   5,583   18.3%      28  1646.8 14253.5
  SUBJECT WORD        78   0.1%      25   32.1%      26 22520.8 86411.8
  SUBJECT          2,136   2.4%     714   33.4%     203  4938.0 22803.3
  MAJOR SUBJECT      206   0.2%      33   16.0%     171  2875.5  7962.6
  EXACT SUBJECT      859   1.0%     175   20.4%      75  1859.9  7885.0
  MAJOR XS           147   0.2%      12    8.2%     158  1644.8  3417.4
  EXPLODE XS         370   0.4%      55   14.9%      71  6367.9 20944.3
  EXPLODE MAJOR       50   0.1%       2    4.0%      90 16372.6 39486.0
  TREE NUMBER          2   0.0%       0    0.0%  11,108 11107.5 14521.9
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             4,800   5.4%     837   17.4%       9   186.7  1200.4
  LANGUAGE         1,534   1.7%      92    6.0%      95  1016.5     0.0
  PUB TYPE         1,226   1.4%      99    8.1%      31   362.3  2642.4
  Other indexes    1,230   1.4%     157   12.8%       1   427.4  4941.2

  By number of indexes:
  Multiple        26,146  33.2%   5,747   22.0%      10   484.8  6836.7
  Single          52,562  66.8%  10,657   20.3%      29  1494.3 12013.0


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       46   3.8%       4    8.7%       2     8.0    14.9
  JOURNAL            358  29.2%      91   25.4%       1    12.1    74.0
  EXACT JOURNAL       29   2.4%       6   20.7%       1     3.3     4.4
  SUBJECT            740  60.4%     168   22.7%       2    15.1   110.1
  EXACT SUBJECT       50   4.1%       7   14.0%       1     1.0     0.2
  TREE NUMBER          3   0.2%       0    0.0%     105    88.7    73.9

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single           1,226   100%     276   22.5%       2    13.3    94.2


  LIMITS:

    Number of times limits (bit strings) used:          4,938

    Use by bit string (percentage):
      Current year minus 5                              25.0%
      Current year minus 4                               0.0%
      Current year minus 3                               1.2%
      Current year minus 2                               0.4%
      Current year minus 1                               0.4%
      Current year                                       0.5%
      English Language                                  32.8%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        1.1%
      XS Adolescence                                     0.1%
      XS Adult                                           0.1%
      XS Aged                                            0.3%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           8.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.3%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.4%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         25.3%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         1.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.2%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  30,253
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.7%
    Percentage of ORs                                    3.6%
    Percentage of AND NOTs                               1.7%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.6%
    BRIEF                                               62.4%
    LONG                                                 0.9%
    MEDLINE                                              1.3%
    FIELDS                                               3.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.3%

  Ten most frequent errors:
    1. NS command - no next screen                      41.3%
    2. First word of command is invalid                 25.0%
    3. FIND command with invalid index name              6.4%
    4. DISPLAY command contains invalid word             4.2%
    5. Add-on search with invalid index name             1.9%
    6. PS command - no previous screen                   1.7%
    7. Search term missing from search command           1.7%
    8. Valid command at an inappropriate time            1.3%
    9. DISPLAY command - no FIND results                 1.2%
   10. DISPLAY command-record numbers too large          1.2%
   11. All others                                       14.2%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   11.9%
    2. LOCATE (article dbs w/o monographs)              10.8%
    3. MEDLINE BACKFILES                                 9.0%
    4. FIND                                              8.9%
    5. Unrecognized term                                 7.7%
    6. INDEXES                                           6.3%
    7. COMMANDS                                          4.2%
    8. DATABASES                                         3.9%
    9. MAIL                                              3.3%
   10. DISPLAY                                           3.1%
   11. All others                                       29.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.8%
    2. First word of command is invalid                 14.6%
    3. FIND command with invalid index name              7.3%
    4. DISPLAY command-first of >1 screen                6.5%
    5. DISPLAY command - middle of >1 screen             5.0%
    6. FIND command retrieves >1 book                    4.2%
    7. NS command - no next screen                       3.1%
    8. DISPLAY command - last of >1 screen               3.0%
    9. NS of SHOW/EXP command-no next screen             2.9%
   10. FIND command with zero results                    2.2%
   11. All others                                       31.0%


  Ten most frequent SHOW requests:
    1. HISTORY                                          74.1%
    2. SEARCH                                           11.5%
    3. MAIL STATUS                                       6.3%
    4. SETTINGS                                          1.8%
    5. MAIL SETTINGS                                     1.1%
    6. MEDLINE NEWS                                      1.1%
    7. MEDLINE GLOSSARY                                  0.7%
    8. MEDLINE LOADING STATISTICS                        0.5%
    9. DATABASES                                         0.5%
   10. MEDLINE STATISTICS                                0.4%
   11. All others                                        2.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)