MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/01/01 through 11/30/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         307       1,763       2,070
    Davis                        59       1,539         306       1,904
    Irvine                        0         927           0         927
    Los Angeles                   0         102         366         468
    Riverside                     0          16         123         139
    San Diego                   251       1,304          48       1,603
    San Francisco               323           0       3,473       3,796
    Santa Barbara                 0           3          90          93
    Santa Cruz                    0          13          94         107
    Stanford                                                        298
    Other (including DLA)         0           0       6,065       6,065
                    _______________   _________   _________   _________
    Total:                      633       4,211      12,328      17,470


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)        12,568           38,044                464,245
    MED90 database        2,058            4,522                 45,033
    MED85 database        1,174            2,472                 38,969
    MED80 database          747            1,564                 18,832
    MED75 database          495              984                 13,910
    MED66 database          428              898                 16,035


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              105              334                  4,107
     2-4  a.m.               85              280                  2,854
     4-6  a.m.               75              166                  1,173
     6-8  a.m.              403            1,139                 12,043
     8-10 a.m.            2,173            5,965                 63,166
    10-12 a.m.            3,663            9,662                 97,355
    12-2  p.m.            3,102            8,939                128,166
     2-4  p.m.            3,546            9,837                138,047
     4-6  p.m.            2,333            6,606                 75,742
     6-8  p.m.            1,021            2,986                 39,543
     8-10 p.m.              600            1,595                 16,415
    10-12 p.m.              364              975                 18,413
    __________       __________       __________      _________________
        Total:           17,470           48,484                597,024


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 19:56       15:11       20:24       15:17
      Median                  12:11        9:10       12:44        9:33
    Total:
      Average                 19:56       15:11       20:24       15:17
      Median                  12:11        9:10       12:44        9:33


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      2.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                               17,470              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     932.4
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         9286.2
    Percent of searches completed with 0 results         20.9%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   60.1%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          35,697          25.0%
    DISPLAY (excluding automatic displays)        50,022          35.0%
    BROWSE                                         1,005           0.7%
    SELECT                                           253           0.2%
    HELP                                             909           0.6%
    EXPLAIN                                          706           0.5%
    SAVE                                          10,283           7.2%
    SET/RESET                                      9,191           6.4%
    SHOW                                             431           0.3%
    ADD-ON (AND, OR, AND NOT)                     10,410           7.3%
    LOGON or LOGOFF                               17,939          12.5%
    COMMENT                                            1           0.0%
    OTHER                                          6,206           4.3%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH   14,503  28.5%   3,053   21.1%      12   135.2   794.4
  TITLE WORD       7,632  15.0%   2,361   30.9%       8   782.2  4052.4
  EXACT TITLE        329   0.6%     144   43.8%       2    53.7   430.4
  JOURNAL          2,413   4.7%     690   28.6%     286  2375.2  7734.4
  EXACT JOURNAL      984   1.9%     284   28.9%     958  2549.5  5897.3
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         17,049  33.5%   3,210   18.8%      31  1907.4 15709.7
  SUBJECT WORD        65   0.1%      24   36.9%      12 12623.2 77265.7
  SUBJECT          1,140   2.2%     385   33.8%     332  3473.1 11566.7
  MAJOR SUBJECT      144   0.3%      21   14.6%     333  2441.2  4971.7
  EXACT SUBJECT      867   1.7%     228   26.3%     117  1909.0  7877.3
  MAJOR XS           158   0.3%      27   17.1%     230  1016.0  2174.6
  EXPLODE XS         183   0.4%      37   20.2%      43  6706.4 17533.1
  EXPLODE MAJOR       65   0.1%       4    6.2%     741  9549.4 26916.6
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             3,019   5.9%     416   13.8%      17   225.7  2070.9
  LANGUAGE           924   1.8%      42    4.5%      79   977.1     0.0
  PUB TYPE           997   2.0%      39    3.9%      53   744.5  6349.7
  Other indexes      759   1.5%      79   10.4%       1    34.5   143.4

  By number of indexes:
  Multiple        15,108  32.9%   3,175   21.0%      12   523.3  6780.7
  Single          30,848  67.1%   6,579   21.3%      33  1591.7 12170.3


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        9   0.9%       2   22.2%       1    14.9    32.8
  JOURNAL            121  12.1%      16   13.2%       2     9.7    49.2
  EXACT JOURNAL       22   2.2%       9   40.9%       1     1.8     2.0
  SUBJECT            791  79.3%     190   24.0%       2     7.9    39.6
  EXACT SUBJECT       54   5.4%       6   11.1%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             997   100%     223   22.4%       2     7.7    39.4


  LIMITS:

    Number of times limits (bit strings) used:          3,229

    Use by bit string (percentage):
      Current year minus 5                              30.3%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.2%
      Current year minus 1                               0.2%
      Current year                                       0.3%
      English Language                                  29.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.4%
      XS Adult                                           0.0%
      XS Aged                                            0.6%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                          11.7%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.1%
      XS Middle Age                                      1.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         18.6%
      PT Journal Article                                 0.5%
      SUBSET AIM                                         2.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  17,794
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  92.5%
    Percentage of ORs                                    5.5%
    Percentage of AND NOTs                               2.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.7%
    BRIEF                                               61.8%
    LONG                                                 1.2%
    MEDLINE                                              0.8%
    FIELDS                                               4.4%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.2%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.2%
    Other                                               26.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.4%

  Ten most frequent errors:
    1. NS command - no next screen                      38.4%
    2. First word of command is invalid                 25.1%
    3. FIND command with invalid index name              6.6%
    4. DISPLAY command contains invalid word             4.3%
    5. PS command - no previous screen                   2.1%
    6. Search term missing from search command           2.0%
    7. Add-on search with invalid index name             1.8%
    8. Valid command at an inappropriate time            1.7%
    9. DISPLAY command - no FIND results                 1.6%
   10.                                     1185          1.5%
   11. All others                                       15.0%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   17.6%
    2. LOCATE (article dbs w/o monographs)              12.3%
    3. FIND                                              8.8%
    4. Unrecognized term                                 6.7%
    5. MEDLINE BACKFILES                                 6.7%
    6. COMMANDS                                          6.1%
    7. INDEXES                                           3.8%
    8. ADD-ON SEARCH                                     3.4%
    9. DATABASES                                         3.0%
   10. DISPLAY                                           2.8%
   11. All others                                       30.5%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.7%
    2. First word of command is invalid                 14.1%
    3. FIND command with invalid index name              7.3%
    4. DISPLAY command-first of >1 screen                6.4%
    5. DISPLAY command - middle of >1 screen             5.3%
    6. FIND command retrieves >1 book                    4.8%
    7. NS command - no next screen                       2.9%
    8. Add-on without index name                         2.5%
    9. DISPLAY command-complete in one screen            2.4%
   10. DISPLAY command - last of >1 screen               2.2%
   11. All others                                       28.9%


  Ten most frequent SHOW requests:
    1. HISTORY                                          55.3%
    2. SEARCH                                           23.4%
    3. SETTINGS                                          8.2%
    4. MEDLINE NEWS                                      5.6%
    5. MAIL STATUS                                       2.9%
    6. UPDATE                                            1.9%
    7. MEDLINE GLOSSARY                                  0.8%
    8. 0241                                              0.5%
    9. LOCATION                                          0.3%
   10. 0240                                              0.3%
   11. All others                                        0.8%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)