MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 06/03/00 through 06/09/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         197         907       1,104
    Davis                        25         776         237       1,038
    Irvine                        0         521           0         521
    Los Angeles                   0         572         265         837
    Riverside                     0          24          53          77
    San Diego                   181         870          79       1,130
    San Francisco               122           0       2,062       2,184
    Santa Barbara                 0          14          51          65
    Santa Cruz                   49           9          53         111
    Stanford                                                        349
    Other (including DLA)         0           0       2,441       2,441
                    _______________   _________   _________   _________
    Total:                      377       2,983       6,148       9,857


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,917           22,155                248,458
    MED90 database        1,416            3,050                 19,418
    MED85 database          739            1,452                  8,366
    MED80 database          391              771                  3,788
    MED75 database          235              464                  2,900
    MED66 database          159              387                  1,866


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              112              340                  5,719
     2-4  a.m.               33               82                    934
     4-6  a.m.               33               51                    838
     6-8  a.m.              186              564                  4,046
     8-10 a.m.            1,212            3,150                 26,844
    10-12 a.m.            1,871            5,503                 51,263
    12-2  p.m.            1,724            5,206                 58,398
     2-4  p.m.            2,011            5,510                 55,842
     4-6  p.m.            1,370            4,116                 38,872
     6-8  p.m.              569            1,606                 15,874
     8-10 p.m.              412            1,256                 14,849
    10-12 p.m.              324              895                 11,317
    __________       __________       __________      _________________
        Total:            9,857           28,279                284,796


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 18:15       13:32       17:02       13:46
      Median                  12:12        7:43       11:36        8:17
    Total:
      Average                 18:15       13:32       17:02       13:46
      Median                  12:12        7:43       11:36        8:17


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      3.4
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.3
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                9,857              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     669.1
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7034.7
    Percent of searches completed with 0 results         21.3%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   55.8%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          21,991          25.7%
    DISPLAY (excluding automatic displays)        30,664          35.9%
    BROWSE                                           398           0.5%
    SELECT                                           278           0.3%
    HELP                                             621           0.7%
    EXPLAIN                                          532           0.6%
    SAVE                                           5,767           6.8%
    SET/RESET                                      4,441           5.2%
    SHOW                                             255           0.3%
    ADD-ON (AND, OR, AND NOT)                      5,068           5.9%
    LOGON or LOGOFF                               11,356          13.3%
    COMMENT                                            0           0.0%
    OTHER                                          4,052           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    9,453  31.1%   1,875   19.8%      12   123.7   782.8
  TITLE WORD       3,659  12.0%   1,153   31.5%       9   364.1  2219.8
  EXACT TITLE        307   1.0%     155   50.5%       1    83.4   517.5
  JOURNAL          1,340   4.4%     378   28.2%     106  2507.0  8446.9
  EXACT JOURNAL      427   1.4%     114   26.7%     275  1256.3  2352.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         10,797  35.5%   2,120   19.6%      25  1173.9 11420.4
  SUBJECT WORD        46   0.2%      23   50.0%      52   565.7  1884.8
  SUBJECT            903   3.0%     366   40.5%     122  3279.7 13132.6
  MAJOR SUBJECT       72   0.2%       8   11.1%     108  1060.3  3106.1
  EXACT SUBJECT      263   0.9%      56   21.3%     104  1534.9  8183.2
  MAJOR XS            30   0.1%       5   16.7%     185   725.9  1093.0
  EXPLODE XS         110   0.4%      13   11.8%      95  4752.1 10766.4
  EXPLODE MAJOR       27   0.1%       2    7.4%   6,600 16052.6 20300.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,403   4.6%     240   17.1%      11   141.6   892.4
  LANGUAGE           594   2.0%      38    6.4%      62   457.7     0.0
  PUB TYPE           393   1.3%      32    8.1%      35   879.8  5971.2
  Other indexes      473   1.6%     105   22.2%       1   505.8  3735.2

  By number of indexes:
  Multiple         8,438  31.3%   1,896   22.5%      10   206.8  1772.7
  Single          18,555  68.7%   3,865   20.8%      27  1186.6  9642.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       18   4.6%       3   16.7%       2     6.9    11.4
  JOURNAL             57  14.5%      10   17.5%       1     3.4     5.4
  EXACT JOURNAL       35   8.9%       7   20.0%       1     4.5     5.6
  SUBJECT            269  68.4%      59   21.9%       3    31.1   333.3
  EXACT SUBJECT       14   3.6%       5   35.7%       1     1.4     1.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             393   100%      84   21.4%       2    22.5   274.9


  LIMITS:

    Number of times limits (bit strings) used:          1,512

    Use by bit string (percentage):
      Current year minus 5                              15.5%
      Current year minus 4                               0.0%
      Current year minus 3                               1.5%
      Current year minus 2                               0.4%
      Current year minus 1                               0.8%
      Current year                                       0.5%
      English Language                                  40.1%
      French Language                                    0.4%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.1%
      XS Abstract                                        0.7%
      XS Adolescence                                     0.0%
      XS Adult                                           0.2%
      XS Aged                                            0.4%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.5%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           6.4%
      XS Infant                                          0.1%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.1%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         27.0%
      PT Journal Article                                 0.3%
      SUBSET AIM                                         4.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.4%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   9,645
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  96.6%
    Percentage of ORs                                    2.4%
    Percentage of AND NOTs                               1.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.8%
    BRIEF                                               63.5%
    LONG                                                 1.1%
    MEDLINE                                              0.7%
    FIELDS                                               3.4%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               28.1%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.0%

  Ten most frequent errors:
    1. NS command - no next screen                      42.2%
    2. First word of command is invalid                 25.8%
    3. FIND command with invalid index name              5.7%
    4. DISPLAY command contains invalid word             3.7%
    5. PS command - no previous screen                   2.4%
    6. Valid command at an inappropriate time            2.0%
    7. Add-on search with invalid index name             1.4%
    8. Search term missing from search command           1.2%
    9. Command containing escape or arrow key            1.2%
   10. DISPLAY command-record numbers too large          1.2%
   11. All others                                       13.1%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   12.6%
    2. LOCATE (article dbs w/o monographs)              12.2%
    3. FIND                                              9.0%
    4. Unrecognized term                                 6.8%
    5. MEDLINE BACKFILES                                 6.8%
    6. INDEXES                                           4.3%
    7. MAIL                                              4.1%
    8. COMMANDS                                          3.8%
    9. DATABASES                                         3.2%
   10. DISPLAY                                           2.6%
   11. All others                                       28.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.3%
    2. First word of command is invalid                 15.4%
    3. FIND command with invalid index name              6.2%
    4. DISPLAY command-first of >1 screen                6.1%
    5. DISPLAY command - middle of >1 screen             5.9%
    6. FIND command retrieves >1 book                    5.2%
    7. DISPLAY command-complete in one screen            3.1%
    8. DISPLAY command - last of >1 screen               3.1%
    9. NS of SHOW/EXP command-no next screen             2.9%
   10. NS command - no next screen                       2.7%
   11. All others                                       34.6%


  Ten most frequent SHOW requests:
    1. HISTORY                                          69.4%
    2. SEARCH                                           19.2%
    3. MAIL STATUS                                       6.8%
    4. SETTINGS                                          1.4%
    5. MEDLINE GLOSSARY                                  1.4%
    6. DATABASES                                         0.9%
    7. 0203                                              0.5%
    8. MEDLINE LOADING STATISTICS                        0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)