MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 06/17/00 through 06/23/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         144         863       1,007
    Davis                        18         682         209         909
    Irvine                        0         677           0         677
    Los Angeles                   0         502         348         850
    Riverside                     0          37          65         102
    San Diego                   131         751          62         944
    San Francisco               128           0       1,704       1,832
    Santa Barbara                 0           4          40          44
    Santa Cruz                   29           9          50          88
    Stanford                                                        335
    Other (including DLA)         0           0       2,486       2,486
                    _______________   _________   _________   _________
    Total:                      306       2,806       5,827       9,274


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,411           20,745                227,052
    MED90 database        1,342            3,370                 22,927
    MED85 database          685            1,417                 10,569
    MED80 database          431              807                  6,988
    MED75 database          228              446                  2,368
    MED66 database          177              382                  2,043


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              123              341                  2,668
     2-4  a.m.               31              116                  1,267
     4-6  a.m.               41               87                  1,019
     6-8  a.m.              209              627                  6,866
     8-10 a.m.              999            3,179                 28,158
    10-12 a.m.            1,837            4,942                 49,657
    12-2  p.m.            1,682            4,780                 45,504
     2-4  p.m.            1,965            5,925                 55,448
     4-6  p.m.            1,317            3,871                 40,747
     6-8  p.m.              555            1,680                 17,746
     8-10 p.m.              248              819                 14,240
    10-12 p.m.              267              800                  8,627
    __________       __________       __________      _________________
        Total:            9,274           27,167                271,947


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 14:55       14:14       19:03       14:09
      Median                  10:59        9:35       11:59        9:24
    Total:
      Average                 14:55       14:14       19:03       14:09
      Median                  10:59        9:35       11:59        9:24


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      2.7
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                9,274              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     702.9
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         5298.3
    Percent of searches completed with 0 results         20.5%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   48.4%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          20,730          25.9%
    DISPLAY (excluding automatic displays)        28,351          35.4%
    BROWSE                                           664           0.8%
    SELECT                                           291           0.4%
    HELP                                             523           0.7%
    EXPLAIN                                          422           0.5%
    SAVE                                           5,417           6.8%
    SET/RESET                                      4,498           5.6%
    SHOW                                             260           0.3%
    ADD-ON (AND, OR, AND NOT)                      5,442           6.8%
    LOGON or LOGOFF                               10,030          12.5%
    COMMENT                                            0           0.0%
    OTHER                                          3,385           4.2%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    9,324  32.0%   1,793   19.2%      11   125.4   790.5
  TITLE WORD       3,097  10.6%     930   30.0%       6   360.3  2391.8
  EXACT TITLE        509   1.7%     218   42.8%       1    14.8   102.7
  JOURNAL          1,362   4.7%     366   26.9%      54  1768.5  5404.1
  EXACT JOURNAL      307   1.1%      80   26.1%     298  1800.3  3732.0
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         10,288  35.3%   2,101   20.4%      27  1133.9  7224.4
  SUBJECT WORD        11   0.0%       4   36.4%       8  3333.9  5669.4
  SUBJECT            762   2.6%     277   36.4%     128  2470.6  7772.2
  MAJOR SUBJECT       54   0.2%       4    7.4%     399  4429.9 11474.9
  EXACT SUBJECT      315   1.1%      66   20.9%     207  5650.5 23454.3
  MAJOR XS            74   0.3%      12   16.2%     624  5774.6 12165.5
  EXPLODE XS         200   0.7%      20   10.0%     263  9351.9 27134.7
  EXPLODE MAJOR       80   0.3%       0    0.0%   6,456 18181.7 23912.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,360   4.7%     181   13.3%      12   164.5  1089.5
  LANGUAGE           566   1.9%      45    8.0%      70   589.7     0.0
  PUB TYPE           661   2.3%      52    7.9%      27   513.1  2574.5
  Other indexes      442   1.5%      56   12.7%       1    28.5   212.7

  By number of indexes:
  Multiple         8,388  32.1%   1,797   21.4%      10   786.2  7054.4
  Single          17,705  67.9%   3,603   20.3%      26   976.8  5508.4


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       52   7.9%       1    1.9%       2     4.2     5.4
  JOURNAL            334  50.5%      82   24.6%       3    10.6    24.3
  EXACT JOURNAL       27   4.1%       7   25.9%       1     1.8     2.1
  SUBJECT            222  33.6%      40   18.0%       3    46.6   348.7
  EXACT SUBJECT       26   3.9%       7   26.9%       1     3.2     6.6
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             661   100%     137   20.7%       2    21.9   206.6


  LIMITS:

    Number of times limits (bit strings) used:          1,446

    Use by bit string (percentage):
      Current year minus 5                              15.3%
      Current year minus 4                               0.0%
      Current year minus 3                               2.4%
      Current year minus 2                               0.3%
      Current year minus 1                               0.4%
      Current year                                       1.0%
      English Language                                  40.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.3%
      XS Abstract                                        0.7%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.2%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.3%
      XS Human                                           9.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.2%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         23.8%
      PT Journal Article                                 0.5%
      SUBSET AIM                                         3.3%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.7%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  10,132
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.1%
    Percentage of ORs                                    3.4%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.2%
    BRIEF                                               64.0%
    LONG                                                 1.0%
    MEDLINE                                              1.0%
    FIELDS                                               3.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.5%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.7%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      41.6%
    2. First word of command is invalid                 25.8%
    3. FIND command with invalid index name              6.2%
    4. DISPLAY command contains invalid word             4.0%
    5. Add-on search with invalid index name             1.9%
    6. PS command - no previous screen                   1.9%
    7. Valid command at an inappropriate time            1.6%
    8. Search term missing from search command           1.5%
    9. Command containing escape or arrow key            1.5%
   10. DISPLAY command-record numbers too large          1.2%
   11. All others                                       12.9%


  Ten most frequent EXPLAIN requests:
    1. FIND                                             12.3%
    2. LOCATE (article dbs w/o monographs)               9.5%
    3. BOOKS DATABASE                                    8.8%
    4. MEDLINE BACKFILES                                 7.8%
    5. Unrecognized term                                 6.6%
    6. COMMANDS                                          6.4%
    7. INDEXES                                           3.8%
    8. MAIL                                              3.6%
    9. DATABASES                                         3.6%
   10. ADD-ON SEARCH                                     3.6%
   11. All others                                       28.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.1%
    2. First word of command is invalid                 14.7%
    3. DISPLAY command-first of >1 screen                7.4%
    4. FIND command with invalid index name              7.3%
    5. DISPLAY command - middle of >1 screen             5.9%
    6. FIND command retrieves >1 book                    4.4%
    7. NS command - no next screen                       3.4%
    8. NS of SHOW/EXP command-no next screen             2.9%
    9. FIND command with zero results                    2.3%
   10. DISPLAY command - last of >1 screen               2.2%
   11. All others                                       34.1%


  Ten most frequent SHOW requests:
    1. HISTORY                                          73.1%
    2. SEARCH                                           10.7%
    3. MAIL STATUS                                      10.2%
    4. SETTINGS                                          3.0%
    5. MEDLINE GLOSSARY                                  1.5%
    6. DATABASES                                         1.0%
    7. DISPLAY                                           0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)