MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 06/24/00 through 06/30/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         166         897       1,063
    Davis                        30         698         156         884
    Irvine                        0         540           0         540
    Los Angeles                   0         465         183         648
    Riverside                     0          12          67          79
    San Diego                   146         682          52         880
    San Francisco               103           0       1,814       1,917
    Santa Barbara                 0          29          85         114
    Santa Cruz                   23           9         115         147
    Stanford                                                        376
    Other (including DLA)         0           0       2,337       2,337
                    _______________   _________   _________   _________
    Total:                      302       2,601       5,706       8,985


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,220           19,284                214,572
    MED90 database        1,226            2,910                 20,448
    MED85 database          679            1,416                 10,439
    MED80 database          442              904                  6,803
    MED75 database          247              534                  4,253
    MED66 database          171              388                  4,066


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               93              255                  4,254
     2-4  a.m.               43              103                  2,022
     4-6  a.m.               24               48                    355
     6-8  a.m.              135              337                  3,459
     8-10 a.m.              878            2,490                 19,227
    10-12 a.m.            1,739            4,939                 46,667
    12-2  p.m.            1,789            5,008                 57,699
     2-4  p.m.            1,812            5,299                 52,378
     4-6  p.m.            1,383            3,706                 38,424
     6-8  p.m.              512            1,497                 15,773
     8-10 p.m.              322              931                 10,733
    10-12 p.m.              255              823                  9,590
    __________       __________       __________      _________________
        Total:            8,985           25,436                260,581


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 14:38       13:58       22:03       13:52
      Median                  10:43        8:30       10:58        8:26
    Total:
      Average                 14:38       13:58       22:03       13:52
      Median                  10:43        8:30       10:58        8:26


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,985              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                    1124.4
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation        10022.6
    Percent of searches completed with 0 results         20.2%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   54.4%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          19,181          25.6%
    DISPLAY (excluding automatic displays)        24,976          33.3%
    BROWSE                                           746           1.0%
    SELECT                                           209           0.3%
    HELP                                             414           0.6%
    EXPLAIN                                          382           0.5%
    SAVE                                           5,699           7.6%
    SET/RESET                                      4,258           5.7%
    SHOW                                             291           0.4%
    ADD-ON (AND, OR, AND NOT)                      5,189           6.9%
    LOGON or LOGOFF                                9,931          13.3%
    COMMENT                                            0           0.0%
    OTHER                                          3,631           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,414  30.9%   1,619   19.2%      11   113.2   743.7
  TITLE WORD       3,044  11.2%     997   32.8%       7  2187.6 15660.5
  EXACT TITLE        162   0.6%      76   46.9%       1    32.6   156.5
  JOURNAL          1,351   5.0%     437   32.3%     208  1839.7  5877.1
  EXACT JOURNAL      284   1.0%      68   23.9%     270  1889.5  3870.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,679  35.5%   1,845   19.1%      25  1572.5 12499.6
  SUBJECT WORD        21   0.1%       9   42.9%      33   528.4  1084.8
  SUBJECT            633   2.3%     242   38.2%     221  2837.3  6391.5
  MAJOR SUBJECT       96   0.4%       6    6.3%     135  2212.8  6024.9
  EXACT SUBJECT      359   1.3%      45   12.5%     383 24037.0 50702.9
  MAJOR XS            55   0.2%      14   25.5%     117   497.6  1055.1
  EXPLODE XS         291   1.1%      40   13.7%   3,346 22152.6 47984.8
  EXPLODE MAJOR       37   0.1%      10   27.0%   1,052  2832.0  3899.4
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,415   5.2%     171   12.1%      15   520.6  2969.5
  LANGUAGE           521   1.9%      31    5.9%      75   902.5     0.0
  PUB TYPE           742   2.7%      24    3.2%      33   492.6  2417.8
  Other indexes      487   1.8%      59   12.1%       1   160.5  1882.0

  By number of indexes:
  Multiple         8,179  33.6%   1,734   21.2%      11  1517.4 12834.2
  Single          16,128  66.3%   3,223   20.0%      27  1448.8 10698.9


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       25   3.4%       3   12.0%       3    18.0    36.9
  JOURNAL            451  60.8%     120   26.6%       4    11.4    31.6
  EXACT JOURNAL        8   1.1%       3   37.5%       1     1.6     0.9
  SUBJECT            234  31.5%      49   20.9%       3    24.4   203.1
  EXACT SUBJECT       24   3.2%       8   33.3%       1     8.3    19.8
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             742   100%     183   24.7%       3    15.8   119.6


  LIMITS:

    Number of times limits (bit strings) used:          1,396

    Use by bit string (percentage):
      Current year minus 5                              17.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.5%
      Current year minus 2                               0.6%
      Current year minus 1                               0.5%
      Current year                                       0.4%
      English Language                                  39.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.7%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            0.3%
      XS Animal                                          0.1%
      XS Case Report                                     0.4%
      XS Child                                           0.1%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.1%
      XS Female                                          0.1%
      XS Human                                           8.9%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.9%
      XS Mice                                            0.3%
      XS Middle Age                                      0.0%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         26.1%
      PT Journal Article                                 0.4%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   9,497
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.2%
    Percentage of ORs                                    4.6%
    Percentage of AND NOTs                               1.2%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.0%
    BRIEF                                               64.4%
    LONG                                                 0.8%
    MEDLINE                                              1.2%
    FIELDS                                               3.4%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.7%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               25.8%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      41.0%
    2. First word of command is invalid                 26.4%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             3.7%
    5. Add-on search with invalid index name             1.8%
    6. Search term missing from search command           1.8%
    7. PS command - no previous screen                   1.6%
    8. Valid command at an inappropriate time            1.3%
    9. DISPLAY command-record numbers too large          1.2%
   10. Command containing escape or arrow key            1.0%
   11. All others                                       13.9%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   12.8%
    2. FIND                                              8.1%
    3. LOCATE (article dbs w/o monographs)               7.9%
    4. MEDLINE BACKFILES                                 7.9%
    5. INDEXES                                           7.9%
    6. DISPLAY                                           6.0%
    7. COMMANDS                                          6.0%
    8. Unrecognized term                                 5.8%
    9. MAIL                                              4.2%
   10. DATABASES                                         4.2%
   11. All others                                       28.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.0%
    2. First word of command is invalid                 16.0%
    3. FIND command with invalid index name              6.9%
    4. DISPLAY command - middle of >1 screen             5.9%
    5. DISPLAY command-first of >1 screen                5.4%
    6. NS command - no next screen                       5.3%
    7. FIND command retrieves >1 book                    4.6%
    8. FIND command with zero results                    3.6%
    9. DISPLAY command-complete in one screen            2.1%
   10. DISPLAY command - last of >1 screen               2.1%
   11. All others                                       29.3%


  Ten most frequent SHOW requests:
    1. HISTORY                                          75.4%
    2. SEARCH                                           13.8%
    3. MAIL STATUS                                       6.3%
    4. SETTINGS                                          1.3%
    5. MAIL SETTINGS                                     0.9%
    6. G620                                              0.4%
    7. MEDLINE GLOSSARY                                  0.4%
    8. MEDLINE LOADING STATISTICS                        0.4%
    9. 5200                                              0.4%
   10. CC LOADING STATISTICS                             0.4%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)