MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 07/01/00 through 07/07/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         116         580         696
    Davis                        36         641         147         824
    Irvine                        0         370           0         370
    Los Angeles                   0         346         180         526
    Riverside                     0          14          59          73
    San Diego                   140         568          94         802
    San Francisco                67           0       1,867       1,934
    Santa Barbara                 0           6          27          33
    Santa Cruz                    6           7          46          59
    Stanford                                                        261
    Other (including DLA)         0           0       1,664       1,664
                    _______________   _________   _________   _________
    Total:                      249       2,068       4,664       7,242


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,047           16,621                183,347
    MED90 database          977            2,495                 15,568
    MED85 database          532            1,177                  7,140
    MED80 database          327              757                  4,209
    MED75 database          212              498                  2,112
    MED66 database          147              363                  2,252


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              103              246                  2,721
     2-4  a.m.               13               27                    342
     4-6  a.m.               18               59                    618
     6-8  a.m.               97              249                  1,974
     8-10 a.m.              761            2,288                 18,489
    10-12 a.m.            1,469            4,347                 42,207
    12-2  p.m.            1,294            3,749                 34,577
     2-4  p.m.            1,508            4,436                 49,416
     4-6  p.m.            1,071            3,341                 33,470
     6-8  p.m.              462            1,397                 14,478
     8-10 p.m.              235              941                  9,569
    10-12 p.m.              211              831                  6,767
    __________       __________       __________      _________________
        Total:            7,242           21,911                214,628


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 14:50       14:50       17:24       14:26
      Median                  10:22        9:14       12:15        8:58
    Total:
      Average                 14:50       14:50       17:24       14:26
      Median                  10:22        9:14       12:15        8:58


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                7,242              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     691.6
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7126.0
    Percent of searches completed with 0 results         21.2%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   68.8%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          16,515          25.5%
    DISPLAY (excluding automatic displays)        22,457          34.7%
    BROWSE                                           447           0.7%
    SELECT                                           116           0.2%
    HELP                                             426           0.7%
    EXPLAIN                                          357           0.6%
    SAVE                                           5,113           7.9%
    SET/RESET                                      3,389           5.2%
    SHOW                                             326           0.5%
    ADD-ON (AND, OR, AND NOT)                      4,596           7.1%
    LOGON or LOGOFF                                8,081          12.5%
    COMMENT                                            0           0.0%
    OTHER                                          2,883           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,765  29.0%   1,392   20.6%      12    95.3   454.9
  TITLE WORD       2,684  11.5%     830   30.9%       6   434.4  4110.5
  EXACT TITLE        180   0.8%      75   41.7%       1    43.6   232.2
  JOURNAL            946   4.1%     281   29.7%     171  2281.4  7749.3
  EXACT JOURNAL      301   1.3%      84   27.9%      97  1569.7  3093.0
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,777  37.6%   1,816   20.7%      28  1357.4 11545.6
  SUBJECT WORD        47   0.2%      17   36.2%     305  5008.7 11966.2
  SUBJECT            594   2.5%     227   38.2%     128  1334.8  3829.1
  MAJOR SUBJECT       78   0.3%      11   14.1%     210  1247.6  3293.4
  EXACT SUBJECT      246   1.1%      37   15.0%     145  1849.9  6362.6
  MAJOR XS            61   0.3%       4    6.6%     260   673.0  1016.4
  EXPLODE XS         171   0.7%      24   14.0%     346  3304.6  9246.3
  EXPLODE MAJOR      136   0.6%      18   13.2%     402  4295.5 22643.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               890   3.8%     143   16.1%      14   160.3   486.4
  LANGUAGE           582   2.5%      26    4.5%      67   488.7     0.0
  PUB TYPE           441   1.9%      41    9.3%      15   252.1  1745.1
  Other indexes      475   2.0%      59   12.4%       1    37.0   442.9

  By number of indexes:
  Multiple         6,950  33.0%   1,578   22.7%      10   248.7  2576.7
  Single          14,106  67.0%   2,932   20.8%      29  1231.5  9773.6


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        9   2.0%       4   44.4%       1     1.2     0.4
  JOURNAL            210  47.6%      77   36.7%       3    11.5    28.3
  EXACT JOURNAL       30   6.8%       2    6.7%       1     5.0    19.6
  SUBJECT            184  41.7%      30   16.3%       2    70.5   676.8
  EXACT SUBJECT        8   1.8%       0    0.0%       1    12.5    32.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             441   100%     113   25.6%       2    38.5   464.3


  LIMITS:

    Number of times limits (bit strings) used:          1,284

    Use by bit string (percentage):
      Current year minus 5                              13.5%
      Current year minus 4                               0.0%
      Current year minus 3                               1.7%
      Current year minus 2                               0.2%
      Current year minus 1                               0.3%
      Current year                                       0.1%
      English Language                                  47.7%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.2%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.0%
      XS Adult                                           0.4%
      XS Aged                                            0.0%
      XS Animal                                          0.2%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.2%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           9.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         23.5%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         1.6%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,083
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  93.6%
    Percentage of ORs                                    4.1%
    Percentage of AND NOTs                               2.3%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               64.6%
    LONG                                                 0.9%
    MEDLINE                                              0.7%
    FIELDS                                               3.6%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.5%

  Ten most frequent errors:
    1. NS command - no next screen                      41.3%
    2. First word of command is invalid                 25.3%
    3. FIND command with invalid index name              6.2%
    4. DISPLAY command contains invalid word             3.5%
    5. PS command - no previous screen                   1.9%
    6. Search term missing from search command           1.8%
    7. Valid command at an inappropriate time            1.7%
    8. Add-on search with invalid index name             1.7%
    9. Command containing escape or arrow key            1.1%
   10. NS of SHOW/EXP command-no next screen             1.1%
   11. All others                                       14.7%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   15.7%
    2. FIND                                              9.8%
    3. LOCATE (article dbs w/o monographs)               7.6%
    4. DISPLAY                                           5.0%
    5. INDEXES                                           5.0%
    6. MEDLINE BACKFILES                                 4.5%
    7. Unrecognized term                                 4.2%
    8. DATABASES                                         4.2%
    9. ADD-ON SEARCH                                     3.9%
   10. COMMANDS                                          3.6%
   11. All others                                       27.1%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               22.2%
    2. First word of command is invalid                 14.6%
    3. DISPLAY command-first of >1 screen                6.8%
    4. FIND command with invalid index name              6.5%
    5. FIND command retrieves >1 book                    5.1%
    6. DISPLAY command - middle of >1 screen             4.7%
    7. NS command - no next screen                       4.5%
    8. FIND command with zero results                    3.2%
    9. DISPLAY command - last of >1 screen               2.7%
   10.                                      848          2.7%
   11. All others                                       36.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          86.0%
    2. SEARCH                                            6.8%
    3. MAIL STATUS                                       3.4%
    4. MEDLINE GLOSSARY                                  2.1%
    5. SETTINGS                                          1.3%
    6. CAMPUS NEWS                                       0.4%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)