MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 07/15/00 through 07/21/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         123         548         671
    Davis                        22         812         142         976
    Irvine                        0         405           0         405
    Los Angeles                   0         428         204         632
    Riverside                     0          10          80          90
    San Diego                   121         680          80         881
    San Francisco                96           0       2,034       2,130
    Santa Barbara                 0           4          53          57
    Santa Cruz                    7           7          62          76
    Stanford                                                        446
    Other (including DLA)         0           0       2,042       2,042
                    _______________   _________   _________   _________
    Total:                      246       2,469       5,245       8,406


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,079           20,146                239,898
    MED90 database        1,060            2,505                 18,871
    MED85 database          539            1,198                  7,228
    MED80 database          353              818                  4,007
    MED75 database          224              499                  2,225
    MED66 database          151              392                  1,610


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              100              346                  2,962
     2-4  a.m.               15               83                  2,008
     4-6  a.m.               38               67                  1,134
     6-8  a.m.              181              466                  4,137
     8-10 a.m.              952            2,752                 32,935
    10-12 a.m.            1,638            5,053                 43,140
    12-2  p.m.            1,583            4,577                 41,074
     2-4  p.m.            1,649            5,309                 56,218
     4-6  p.m.            1,304            3,806                 47,343
     6-8  p.m.              486            1,472                 22,202
     8-10 p.m.              302            1,043                 11,987
    10-12 p.m.              158              584                  8,699
    __________       __________       __________      _________________
        Total:            8,406           25,558                273,839


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 17:30       14:37       15:25       14:30
      Median                  10:39        8:55       11:32        9:02
    Total:
      Average                 17:30       14:37       15:25       14:30
      Median                  10:39        8:55       11:32        9:02


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.9      3.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,406              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     901.8
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         8799.6
    Percent of searches completed with 0 results         20.1%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   77.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,737          24.8%
    DISPLAY (excluding automatic displays)        26,476          35.1%
    BROWSE                                           409           0.5%
    SELECT                                           211           0.3%
    HELP                                             427           0.6%
    EXPLAIN                                          416           0.6%
    SAVE                                           5,787           7.7%
    SET/RESET                                      3,833           5.1%
    SHOW                                             317           0.4%
    ADD-ON (AND, OR, AND NOT)                      5,836           7.7%
    LOGON or LOGOFF                                9,681          12.8%
    COMMENT                                            0           0.0%
    OTHER                                          3,352           4.4%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,737  28.0%   1,527   19.7%      12   120.8   706.0
  TITLE WORD       3,173  11.5%   1,045   32.9%      10   424.7  2204.2
  EXACT TITLE        154   0.6%      62   40.3%       1     9.8    36.2
  JOURNAL          1,185   4.3%     392   33.1%     117  2164.1  7303.8
  EXACT JOURNAL      272   1.0%      70   25.7%     406  1794.1  3941.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD         10,300  37.3%   1,965   19.1%      30  1530.1 13218.2
  SUBJECT WORD        15   0.1%       9   60.0%     300  2047.8  4403.6
  SUBJECT            655   2.4%     224   34.2%     158  3371.7 12733.6
  MAJOR SUBJECT       70   0.3%      11   15.7%     157  1197.8  2695.6
  EXACT SUBJECT      483   1.7%      83   17.2%     172  8703.4 28824.3
  MAJOR XS            79   0.3%       2    2.5%     276   578.0   673.5
  EXPLODE XS         222   0.8%      37   16.7%     311 11803.3 37603.3
  EXPLODE MAJOR       44   0.2%       2    4.5%   4,101 23426.2 28983.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,464   5.3%     183   12.5%      10   146.9   684.6
  LANGUAGE           814   2.9%      47    5.8%      88   900.2     0.0
  PUB TYPE           408   1.5%      32    7.8%      37   535.3  2555.4
  Other indexes      536   1.9%      64   11.9%       1    35.9   329.9

  By number of indexes:
  Multiple         8,799  35.9%   1,993   22.6%      12   741.0  8756.5
  Single          15,725  64.1%   2,988   19.0%      31  1406.2 10651.6


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       12   2.9%       0    0.0%       2     3.8     5.1
  JOURNAL            129  31.6%      34   26.4%       2    30.2   228.8
  EXACT JOURNAL        2   0.5%       0    0.0%       2     1.5     0.7
  SUBJECT            249  61.0%      55   22.1%       3    21.2   189.4
  EXACT SUBJECT       16   3.9%       0    0.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             408   100%      89   21.8%       2    22.1   193.2


  LIMITS:

    Number of times limits (bit strings) used:          1,851

    Use by bit string (percentage):
      Current year minus 5                              14.6%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.4%
      Current year minus 1                               0.1%
      Current year                                       0.3%
      English Language                                  46.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.2%
      XS Adolescence                                     0.1%
      XS Adult                                           0.2%
      XS Aged                                            0.9%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                          10.9%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.1%
      XS Mice                                            0.5%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         19.3%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         4.2%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                  10,073
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.4%
    Percentage of ORs                                    3.8%
    Percentage of AND NOTs                               0.8%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               63.6%
    LONG                                                 1.1%
    MEDLINE                                              1.3%
    FIELDS                                               3.3%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      42.2%
    2. First word of command is invalid                 24.9%
    3. FIND command with invalid index name              6.2%
    4. DISPLAY command contains invalid word             4.2%
    5. Add-on search with invalid index name             2.1%
    6. Search term missing from search command           1.8%
    7. PS command - no previous screen                   1.6%
    8. Valid command at an inappropriate time            1.5%
    9. DISPLAY command-record numbers too large          1.1%
   10. NS of SHOW/EXP command-no next screen             1.0%
   11. All others                                       13.5%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                    9.6%
    2. LOCATE (article dbs w/o monographs)               8.4%
    3. FIND                                              7.2%
    4. Unrecognized term                                 6.7%
    5. MEDLINE BACKFILES                                 6.7%
    6. COMMANDS                                          6.7%
    7. INDEXES                                           5.5%
    8. DISPLAY                                           4.3%
    9. ADD-ON SEARCH                                     3.1%
   10. SAVE                                              2.9%
   11. All others                                       32.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               18.4%
    2. First word of command is invalid                 13.8%
    3. DISPLAY command-first of >1 screen                7.2%
    4. DISPLAY command - middle of >1 screen             5.8%
    5. FIND command with invalid index name              5.2%
    6. FIND command retrieves >1 book                    4.5%
    7. NS of SHOW/EXP command-no next screen             3.6%
    8. NS command - no next screen                       3.4%
    9. DISPLAY command-complete in one screen            3.2%
   10. PA command modified to Medline format             2.5%
   11. All others                                       38.7%


  Ten most frequent SHOW requests:
    1. HISTORY                                          73.9%
    2. MAIL STATUS                                      11.5%
    3. SEARCH                                           10.6%
    4. SETTINGS                                          1.8%
    5. MAIL SETTINGS                                     0.9%
    6. MEDLINE GLOSSARY                                  0.9%
    7. DATABASES                                         0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)