MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 07/22/00 through 07/28/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         143         791         934
    Davis                        14         795         161         970
    Irvine                        0         526           0         526
    Los Angeles                   0         372         257         629
    Riverside                     0          21          82         103
    San Diego                   181         722          37         940
    San Francisco               112           0       1,996       2,108
    Santa Barbara                 0           5          41          46
    Santa Cruz                   10           8          58          76
    Stanford                                                        331
    Other (including DLA)         0           0       2,118       2,118
                    _______________   _________   _________   _________
    Total:                      317       2,592       5,541       8,781


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,313           20,240                231,567
    MED90 database        1,111            2,371                 16,012
    MED85 database          622            1,340                  6,762
    MED80 database          380              734                  4,042
    MED75 database          210              399                  1,727
    MED66 database          145              335                  2,374


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               92              196                  1,681
     2-4  a.m.               37              103                  1,234
     4-6  a.m.               39               89                  1,132
     6-8  a.m.              175              474                  5,620
     8-10 a.m.              966            2,896                 24,790
    10-12 a.m.            1,694            4,982                 48,955
    12-2  p.m.            1,421            3,902                 35,508
     2-4  p.m.            1,723            4,951                 48,134
     4-6  p.m.            1,494            3,936                 38,120
     6-8  p.m.              626            1,976                 35,784
     8-10 p.m.              343            1,166                 12,477
    10-12 p.m.              171              748                  9,049
    __________       __________       __________      _________________
        Total:            8,781           25,419                262,484


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 11:19       14:11       15:48       13:54
      Median                   7:42        9:08       11:54        9:12
    Total:
      Average                 11:19       14:11       15:48       13:54
      Median                   7:42        9:08       11:54        9:12


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.3
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,781              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     814.8
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         6659.6
    Percent of searches completed with 0 results         20.4%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   61.0%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          19,672          25.5%
    DISPLAY (excluding automatic displays)        27,095          35.1%
    BROWSE                                           396           0.5%
    SELECT                                           214           0.3%
    HELP                                             509           0.7%
    EXPLAIN                                          445           0.6%
    SAVE                                           6,304           8.2%
    SET/RESET                                      4,024           5.2%
    SHOW                                             292           0.4%
    ADD-ON (AND, OR, AND NOT)                      4,660           6.0%
    LOGON or LOGOFF                               10,027          13.0%
    COMMENT                                            0           0.0%
    OTHER                                          3,502           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,705  31.7%   1,640   18.8%      15   122.8   778.6
  TITLE WORD       3,302  12.0%   1,055   31.9%       6   360.1  2723.5
  EXACT TITLE        187   0.7%      79   42.2%       1     9.4    23.9
  JOURNAL          1,135   4.1%     371   32.7%     127  2081.8  5415.6
  EXACT JOURNAL      333   1.2%     108   32.4%     264  1507.9  3070.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,555  34.8%   1,918   20.1%      28  1235.5  8149.5
  SUBJECT WORD        15   0.1%      10   66.7%       6   240.8   523.4
  SUBJECT            628   2.3%     223   35.5%     137  2771.2  7602.0
  MAJOR SUBJECT       69   0.3%       9   13.0%     951  3128.5  6748.6
  EXACT SUBJECT      408   1.5%      59   14.5%      98 11359.9 36244.0
  MAJOR XS            70   0.3%       8   11.4%     110   809.7  1567.1
  EXPLODE XS         213   0.8%      34   16.0%     458 27396.1 46735.8
  EXPLODE MAJOR       26   0.1%       0    0.0%     215  1482.4  3419.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,092   4.0%     156   14.3%      10   180.0   821.5
  LANGUAGE           751   2.7%      58    7.7%      53   847.7     0.0
  PUB TYPE           393   1.4%      42   10.7%      38   639.6  2575.6
  Other indexes      525   1.9%      57   10.9%       1   450.9  3342.1

  By number of indexes:
  Multiple         7,703  31.7%   1,663   21.6%      11  1206.1 10900.5
  Single          16,566  68.3%   3,339   20.2%      28  1002.8  5498.4


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       34   8.7%       3    8.8%       2    12.1    26.6
  JOURNAL             79  20.1%      18   22.8%       1    11.7    30.3
  EXACT JOURNAL       17   4.3%       6   35.3%       1     1.4     1.2
  SUBJECT            242  61.6%      52   21.5%       2     9.9    42.1
  EXACT SUBJECT       21   5.3%       1    4.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             393   100%      80   20.4%       2     9.6    36.4


  LIMITS:

    Number of times limits (bit strings) used:          1,631

    Use by bit string (percentage):
      Current year minus 5                              14.2%
      Current year minus 4                               0.0%
      Current year minus 3                               1.0%
      Current year minus 2                               0.3%
      Current year minus 1                               0.2%
      Current year                                       0.1%
      English Language                                  47.6%
      French Language                                    0.0%
      Japanese Language                                  0.1%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.7%
      XS Adult                                           0.1%
      XS Aged                                            0.1%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.9%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           8.8%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         22.3%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         2.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.1%

  BOOLEAN:

    Number of searches with Booleans:                   8,991
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.6%
    Percentage of ORs                                    4.5%
    Percentage of AND NOTs                               0.9%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.9%
    BRIEF                                               64.2%
    LONG                                                 1.0%
    MEDLINE                                              1.0%
    FIELDS                                               4.2%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.4%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.2%

  Ten most frequent errors:
    1. NS command - no next screen                      40.7%
    2. First word of command is invalid                 26.4%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             3.5%
    5. PS command - no previous screen                   2.0%
    6. Valid command at an inappropriate time            2.0%
    7. Add-on search with invalid index name             1.8%
    8. Search term missing from search command           1.5%
    9. NS of SHOW/EXP command-no next screen             1.0%
   10. DISPLAY command-record numbers too large          1.0%
   11. All others                                       13.7%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.2%
    2. LOCATE (article dbs w/o monographs)              11.5%
    3. MEDLINE BACKFILES                                10.8%
    4. FIND                                              9.0%
    5. Unrecognized term                                 4.9%
    6. DATABASES                                         4.7%
    7. DISPLAY                                           3.1%
    8. COMMANDS                                          3.1%
    9. MAIL                                              2.7%
   10. DATES INDEX                                       2.7%
   11. All others                                       28.5%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               24.2%
    2. First word of command is invalid                 17.0%
    3. DISPLAY command-first of >1 screen                8.4%
    4. FIND command with invalid index name              6.2%
    5. DISPLAY command - middle of >1 screen             3.1%
    6. FIND command retrieves >1 book                    2.7%
    7. DISPLAY command - last of >1 screen               2.7%
    8. NS command - no next screen                       2.6%
    9. FIND command with zero results                    2.3%
   10. NS of SHOW/EXP command-no next screen             2.2%
   11. All others                                       33.3%


  Ten most frequent SHOW requests:
    1. HISTORY                                          64.6%
    2. SEARCH                                           18.4%
    3. MAIL STATUS                                       7.2%
    4. UPDATE                                            3.6%
    5. MEDLINE GLOSSARY                                  2.7%
    6. SETTINGS                                          1.3%
    7. MAIL SETTINGS                                     0.9%
    8. 0605                                              0.4%
    9. FIND DISPLAY                                      0.4%
   10. MEDLINE LOADING STATISTICS                        0.4%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)