MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 08/05/00 through 08/11/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         137         748         885
    Davis                        29         703         158         890
    Irvine                        0         461           0         461
    Los Angeles                   0         405         207         612
    Riverside                     0          21          58          79
    San Diego                   178         493          88         759
    San Francisco               109           0       1,938       2,047
    Santa Barbara                 0           1          59          60
    Santa Cruz                   38           5          67         110
    Stanford                                                        370
    Other (including DLA)         0           0       1,984       1,984
                    _______________   _________   _________   _________
    Total:                      354       2,226       5,307       8,257


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,914           18,999                201,184
    MED90 database        1,105            2,336                 14,279
    MED85 database          534            1,115                  5,825
    MED80 database          342              679                  2,981
    MED75 database          185              371                  2,214
    MED66 database          177              427                  2,281


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              100              236                  3,554
     2-4  a.m.               37               52                    389
     4-6  a.m.               27               59                    693
     6-8  a.m.              139              466                  3,531
     8-10 a.m.              876            2,549                 23,516
    10-12 a.m.            1,662            4,542                 45,310
    12-2  p.m.            1,480            4,288                 35,940
     2-4  p.m.            1,732            5,169                 46,810
     4-6  p.m.            1,225            3,394                 39,148
     6-8  p.m.              493            1,673                 14,612
     8-10 p.m.              312              861                  8,888
    10-12 p.m.              174              638                  6,373
    __________       __________       __________      _________________
        Total:            8,257           23,927                228,764


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 13:29       14:00       17:50       13:56
      Median                   9:23        9:01       11:13        8:59
    Total:
      Average                 13:29       14:00       17:50       13:56
      Median                   9:23        9:01       11:13        8:59


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      2.5
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,257              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     683.2
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         6648.4
    Percent of searches completed with 0 results         20.6%

    Percent of searches entered that are long             0.2%
    Percent of long searches completed                   49.1%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,281          25.5%
    DISPLAY (excluding automatic displays)        25,504          35.6%
    BROWSE                                           337           0.5%
    SELECT                                           204           0.3%
    HELP                                             454           0.6%
    EXPLAIN                                          436           0.6%
    SAVE                                           5,014           7.0%
    SET/RESET                                      3,800           5.3%
    SHOW                                             196           0.3%
    ADD-ON (AND, OR, AND NOT)                      4,645           6.5%
    LOGON or LOGOFF                                9,361          13.1%
    COMMENT                                            0           0.0%
    OTHER                                          3,355           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,128  31.4%   1,633   20.1%      12    93.7   643.5
  TITLE WORD       3,132  12.1%   1,013   32.3%       6   543.4  3682.0
  EXACT TITLE        184   0.7%      69   37.5%       1    31.3   180.7
  JOURNAL          1,237   4.8%     387   31.3%      62  2643.3 10457.6
  EXACT JOURNAL      408   1.6%     127   31.1%     380  1955.2  4671.0
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,946  34.5%   1,617   18.1%      28  1191.2  9918.7
  SUBJECT WORD        19   0.1%       7   36.8%     204   968.8  1932.8
  SUBJECT            619   2.4%     234   37.8%     117  2733.1 10097.7
  MAJOR SUBJECT       63   0.2%       8   12.7%     164  1851.7  4797.1
  EXACT SUBJECT      311   1.2%      60   19.3%      95  1821.1  7521.6
  MAJOR XS            67   0.3%      10   14.9%     205  2766.1  9567.5
  EXPLODE XS         151   0.6%      16   10.6%     152  8311.1 33606.5
  EXPLODE MAJOR       14   0.1%       1    7.1%     369 11665.8 32663.8
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,207   4.7%     195   16.2%       7   268.4  3272.7
  LANGUAGE           605   2.3%      33    5.5%      81   857.8     0.0
  PUB TYPE           337   1.3%      21    6.2%      32   182.2   452.2
  Other indexes      439   1.7%      48   10.9%       1    26.6   191.9

  By number of indexes:
  Multiple         7,548  33.0%   1,563   20.7%       9   363.6  4291.9
  Single          15,331  67.0%   3,189   20.8%      28  1157.7  8792.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       26   7.7%       0    0.0%       3    11.3    16.7
  JOURNAL            130  38.6%      25   19.2%       2     9.6    29.3
  EXACT JOURNAL       15   4.5%       3   20.0%       1     1.7     1.2
  SUBJECT            153  45.4%      34   22.2%       3    11.5    24.8
  EXACT SUBJECT       13   3.9%       3   23.1%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             337   100%      65   19.3%       2     9.9    25.1


  LIMITS:

    Number of times limits (bit strings) used:          1,428

    Use by bit string (percentage):
      Current year minus 5                              16.9%
      Current year minus 4                               0.0%
      Current year minus 3                               1.1%
      Current year minus 2                               0.7%
      Current year minus 1                               0.3%
      Current year                                       1.0%
      English Language                                  43.2%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.9%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.4%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.4%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           8.5%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.2%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         22.0%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         3.7%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,666
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.8%
    Percentage of ORs                                    3.2%
    Percentage of AND NOTs                               1.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.3%
    BRIEF                                               62.8%
    LONG                                                 1.0%
    MEDLINE                                              1.0%
    FIELDS                                               4.0%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.6%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.8%

  Ten most frequent errors:
    1. NS command - no next screen                      42.5%
    2. First word of command is invalid                 25.1%
    3. FIND command with invalid index name              5.7%
    4. DISPLAY command contains invalid word             4.1%
    5. Add-on search with invalid index name             1.8%
    6. Valid command at an inappropriate time            1.7%
    7. Search term missing from search command           1.7%
    8. PS command - no previous screen                   1.5%
    9. DISPLAY command - no FIND results                 1.2%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       13.6%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.0%
    2. FIND                                              9.6%
    3. LOCATE (article dbs w/o monographs)               9.2%
    4. MEDLINE BACKFILES                                 9.2%
    5. Unrecognized term                                 5.0%
    6. DATABASES                                         4.8%
    7. DISPLAY                                           4.1%
    8. COMMANDS                                          3.7%
    9. MAIL                                              2.3%
   10. SAVE                                              2.3%
   11. All others                                       33.1%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.3%
    2. First word of command is invalid                 15.2%
    3. FIND command with invalid index name              6.1%
    4. DISPLAY command - middle of >1 screen             5.1%
    5. FIND command retrieves >1 book                    4.7%
    6. DISPLAY command-first of >1 screen                4.5%
    7. DISPLAY command - last of >1 screen               3.7%
    8. NS command - no next screen                       2.8%
    9. NS of SHOW/EXP command-no next screen             2.4%
   10. FIND command with zero results                    2.1%
   11. All others                                       35.8%


  Ten most frequent SHOW requests:
    1. HISTORY                                          76.7%
    2. SEARCH                                           10.3%
    3. MAIL STATUS                                       6.2%
    4. SETTINGS                                          4.8%
    5. MEDLINE GLOSSARY                                  1.4%
    6. DATABASES                                         0.7%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)