MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 08/26/00 through 09/01/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         163         487         650
    Davis                        42         913          94       1,049
    Irvine                        0         446           0         446
    Los Angeles                   0         447         169         616
    Riverside                     0          31          44          75
    San Diego                   102         616          68         786
    San Francisco                67           0       1,682       1,749
    Santa Barbara                 0           4          38          42
    Santa Cruz                   11           5          51          67
    Stanford                                                        400
    Other (including DLA)         0           0       1,824       1,824
                    _______________   _________   _________   _________
    Total:                      222       2,625       4,457       7,704


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,450           17,153                208,452
    MED90 database        1,018            2,085                 13,999
    MED85 database          528              953                 10,921
    MED80 database          343              687                  8,304
    MED75 database          231              485                  4,621
    MED66 database          134              283                  2,678


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              120              298                  3,085
     2-4  a.m.               28               54                    980
     4-6  a.m.               82              165                  1,157
     6-8  a.m.              198              508                  3,885
     8-10 a.m.              908            2,382                 31,121
    10-12 a.m.            1,490            4,290                 54,843
    12-2  p.m.            1,281            3,739                 43,350
     2-4  p.m.            1,595            4,584                 48,000
     4-6  p.m.            1,043            2,930                 31,038
     6-8  p.m.              496            1,389                 14,928
     8-10 p.m.              243              691                  9,670
    10-12 p.m.              220              616                  6,918
    __________       __________       __________      _________________
        Total:            7,704           21,646                248,975


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 19:25       14:22       17:28       14:29
      Median                  11:19        8:13       11:32        8:23
    Total:
      Average                 19:25       14:22       17:28       14:29
      Median                  11:19        8:13       11:32        8:23


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                7,704              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     845.2
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         7713.5
    Percent of searches completed with 0 results         20.2%

    Percent of searches entered that are long             0.2%
    Percent of long searches completed                   67.3%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          16,872          25.2%
    DISPLAY (excluding automatic displays)        24,413          36.4%
    BROWSE                                           281           0.4%
    SELECT                                           105           0.2%
    HELP                                             436           0.7%
    EXPLAIN                                          401           0.6%
    SAVE                                           5,054           7.5%
    SET/RESET                                      3,520           5.3%
    SHOW                                             229           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,984           5.9%
    LOGON or LOGOFF                                8,795          13.1%
    COMMENT                                            0           0.0%
    OTHER                                          2,903           4.3%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,729  28.8%   1,380   20.5%      15   104.2   491.1
  TITLE WORD       2,382  10.2%     745   31.3%       7   559.3  6373.9
  EXACT TITLE        142   0.6%      61   43.0%       1    93.6   445.0
  JOURNAL          1,164   5.0%     327   28.1%     137  2195.8  5960.2
  EXACT JOURNAL      254   1.1%      71   27.9%     294  1896.2  4058.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,187  39.3%   1,672   18.2%      27  1296.9 10207.3
  SUBJECT WORD        27   0.1%      13   48.1%     196   379.5   446.3
  SUBJECT            536   2.3%     247   46.1%     315  4564.4 14665.3
  MAJOR SUBJECT       47   0.2%       3    6.4%     152  1077.7  2468.6
  EXACT SUBJECT      360   1.5%      56   15.6%      70 12065.2 38055.6
  MAJOR XS            51   0.2%       8   15.7%     347  2092.1  3610.8
  EXPLODE XS         161   0.7%      28   17.4%     256 20799.1 47187.2
  EXPLODE MAJOR       16   0.1%       0    0.0%     279  1979.1  3637.7
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,084   4.6%     124   11.4%      14   219.4   779.2
  LANGUAGE           546   2.3%      26    4.8%      88   608.0     0.0
  PUB TYPE           279   1.2%      17    6.1%      40   384.2  2140.4
  Other indexes      374   1.6%      55   14.7%       1    32.7   158.4

  By number of indexes:
  Multiple         6,484  31.1%   1,340   20.7%      14  1110.0 11509.6
  Single          14,330  68.8%   2,891   20.2%      29  1082.4  7225.2


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   2.2%       1   16.7%      39    61.8    74.1
  JOURNAL             72  25.8%      17   23.6%       2     6.6     8.6
  EXACT JOURNAL        8   2.9%       0    0.0%       2     1.8     1.0
  SUBJECT            189  67.7%      29   15.3%       3    14.4    63.2
  EXACT SUBJECT        4   1.4%       2   50.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             279   100%      49   17.6%       3    13.0    54.4


  LIMITS:

    Number of times limits (bit strings) used:          1,333

    Use by bit string (percentage):
      Current year minus 5                              20.2%
      Current year minus 4                               0.0%
      Current year minus 3                               1.1%
      Current year minus 2                               0.1%
      Current year minus 1                               0.1%
      Current year                                       0.4%
      English Language                                  41.4%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.2%
      XS Adult                                           0.1%
      XS Aged                                            0.4%
      XS Animal                                          0.1%
      XS Case Report                                     0.1%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           9.5%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.3%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         21.2%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         4.0%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,465
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.2%
    Percentage of ORs                                    4.6%
    Percentage of AND NOTs                               1.2%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.0%
    BRIEF                                               63.3%
    LONG                                                 0.6%
    MEDLINE                                              0.9%
    FIELDS                                               3.3%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.8%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               28.8%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.6%

  Ten most frequent errors:
    1. NS command - no next screen                      39.4%
    2. First word of command is invalid                 26.0%
    3. FIND command with invalid index name              6.2%
    4. DISPLAY command contains invalid word             4.1%
    5. PS command - no previous screen                   1.9%
    6. Add-on search with invalid index name             1.8%
    7. Search term missing from search command           1.7%
    8. Valid command at an inappropriate time            1.6%
    9. NS of SHOW/EXP command-no next screen             1.3%
   10. DISPLAY command-record numbers too large          1.2%
   11. All others                                       14.7%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              16.2%
    2. MEDLINE BACKFILES                                12.7%
    3. BOOKS DATABASE                                   11.0%
    4. FIND                                              9.5%
    5. Unrecognized term                                 6.5%
    6. COMMANDS                                          4.2%
    7. DISPLAY                                           4.0%
    8. DATABASES                                         3.5%
    9. INDEXES                                           3.5%
   10. MAIL                                              2.2%
   11. All others                                       28.9%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.3%
    2. First word of command is invalid                 14.0%
    3. DISPLAY command-first of >1 screen                6.7%
    4. FIND command with invalid index name              5.6%
    5. FIND command retrieves >1 book                    4.8%
    6. NS command - no next screen                       4.7%
    7. DISPLAY command - middle of >1 screen             3.7%
    8. NS of SHOW/EXP command-no next screen             3.7%
    9. DISPLAY command-complete in one screen            2.5%
   10. DISPLAY command - last of >1 screen               2.2%
   11. All others                                       26.7%


  Ten most frequent SHOW requests:
    1. HISTORY                                          64.0%
    2. SEARCH                                           17.5%
    3. MAIL STATUS                                      13.0%
    4. MEDLINE GLOSSARY                                  2.0%
    5. MAIL SETTINGS                                     1.0%
    6. DISPLAY                                           0.5%
    7. SETTINGS                                          0.5%
    8. FIND DISPLAY                                      0.5%
    9. MEDLINE STATISTICS                                0.5%
   10. MEDLINE WEEKLY STATISTICS                         0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)