MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/02/00 through 09/08/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         164         653         817
    Davis                        16         628         111         755
    Irvine                        0         357           0         357
    Los Angeles                   0         339         141         480
    Riverside                     0         109          72         181
    San Diego                   107         619          71         797
    San Francisco                86           0       1,460       1,546
    Santa Barbara                 0          13          38          51
    Santa Cruz                    3           3          66          72
    Stanford                                                        247
    Other (including DLA)         0           0       1,619       1,619
                    _______________   _________   _________   _________
    Total:                      212       2,232       4,231       6,922


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,044           15,335                181,815
    MED90 database          823            1,769                 15,514
    MED85 database          457              925                 14,681
    MED80 database          286              656                  7,821
    MED75 database          189              415                  4,988
    MED66 database          123              270                  1,765


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              103              178                  1,788
     2-4  a.m.               34               43                    689
     4-6  a.m.               24               71                    275
     6-8  a.m.              134              398                  2,869
     8-10 a.m.              746            1,999                 32,570
    10-12 a.m.            1,272            3,624                 36,457
    12-2  p.m.            1,265            3,278                 39,751
     2-4  p.m.            1,459            4,345                 45,052
     4-6  p.m.            1,039            2,908                 27,903
     6-8  p.m.              421            1,302                 20,971
     8-10 p.m.              275              827                 13,158
    10-12 p.m.              150              397                  5,101
    __________       __________       __________      _________________
        Total:            6,922           19,370                226,584


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:50       14:55       14:53       14:22
      Median                   9:17        9:37       10:43        8:57
    Total:
      Average                 15:50       14:55       14:53       14:22
      Median                   9:17        9:37       10:43        8:57


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      2.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,922              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     778.8
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         6695.5
    Percent of searches completed with 0 results         20.4%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   45.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          14,643          23.8%
    DISPLAY (excluding automatic displays)        22,200          36.1%
    BROWSE                                           388           0.6%
    SELECT                                           238           0.4%
    HELP                                             588           1.0%
    EXPLAIN                                          446           0.7%
    SAVE                                           4,888           7.9%
    SET/RESET                                      3,091           5.0%
    SHOW                                             239           0.4%
    ADD-ON (AND, OR, AND NOT)                      3,864           6.3%
    LOGON or LOGOFF                                8,051          13.1%
    COMMENT                                            0           0.0%
    OTHER                                          2,918           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,003  29.5%   1,164   19.4%      14   146.0   950.9
  TITLE WORD       2,068  10.2%     651   31.5%       6   291.7  1887.3
  EXACT TITLE        104   0.5%      48   46.2%       1     6.6    22.3
  JOURNAL            956   4.7%     274   28.7%     108  1736.4  5420.4
  EXACT JOURNAL      219   1.1%      53   24.2%     169  1552.4  3372.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          7,970  39.2%   1,554   19.5%      28  1426.3 10657.9
  SUBJECT WORD        26   0.1%      11   42.3%      61  1680.4  4356.6
  SUBJECT            564   2.8%     205   36.3%     334  2738.9  7074.4
  MAJOR SUBJECT       40   0.2%       7   17.5%     251  2319.7  6017.3
  EXACT SUBJECT      333   1.6%      43   12.9%     157  2092.2  4676.1
  MAJOR XS            20   0.1%       6   30.0%      82   488.9   990.5
  EXPLODE XS          83   0.4%      12   14.5%     109  8382.1 23825.7
  EXPLODE MAJOR       32   0.2%       5   15.6%   1,704  4129.9  6324.8
  TREE NUMBER          1   0.0%       0    0.0%  13,744 13744.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               902   4.4%     113   12.5%      20   513.7  2180.2
  LANGUAGE           460   2.3%      14    3.0%     102   692.7     0.0
  PUB TYPE           379   1.9%      15    4.0%      58  1661.2  8351.6
  Other indexes      261   1.3%      26   10.0%       1     7.8    29.0

  By number of indexes:
  Multiple         5,864  31.8%   1,246   21.2%      14   407.8  2365.9
  Single          12,593  68.2%   2,528   20.1%      28  1303.4  9103.2


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       13   3.4%       1    7.7%       2    10.8    24.7
  JOURNAL             39  10.3%       3    7.7%       2     4.3     6.4
  EXACT JOURNAL        7   1.8%       2   28.6%       1     1.2     0.4
  SUBJECT            308  81.3%      62   20.1%       2     6.2     9.9
  EXACT SUBJECT       12   3.2%       2   16.7%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             379   100%      70   18.5%       2     5.9    10.4


  LIMITS:

    Number of times limits (bit strings) used:          1,158

    Use by bit string (percentage):
      Current year minus 5                              17.1%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.2%
      Current year minus 1                               0.1%
      Current year                                       0.3%
      English Language                                  44.3%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.9%
      XS Adolescence                                     0.3%
      XS Adult                                           0.2%
      XS Aged                                            0.2%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.2%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           9.8%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 1.6%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         20.9%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         2.5%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.4%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,050
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  93.9%
    Percentage of ORs                                    4.4%
    Percentage of AND NOTs                               1.8%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.7%
    BRIEF                                               63.8%
    LONG                                                 1.0%
    MEDLINE                                              1.2%
    FIELDS                                               2.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.8%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.2%

  Ten most frequent errors:
    1. NS command - no next screen                      38.6%
    2. First word of command is invalid                 25.4%
    3. FIND command with invalid index name              7.1%
    4. DISPLAY command contains invalid word             4.0%
    5. Add-on search with invalid index name             1.9%
    6. Search term missing from search command           1.9%
    7. Valid command at an inappropriate time            1.8%
    8. PS command - no previous screen                   1.7%
    9. NS of SHOW/EXP command-no next screen             1.4%
   10. Command containing escape or arrow key            1.0%
   11. All others                                       15.1%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   19.5%
    2. LOCATE (article dbs w/o monographs)              15.0%
    3. MEDLINE BACKFILES                                 7.2%
    4. FIND                                              6.3%
    5. INDEXES                                           4.7%
    6. ADD-ON SEARCH                                     4.0%
    7. COMMANDS                                          4.0%
    8. DISPLAY                                           3.6%
    9. Unrecognized term                                 2.9%
   10. DATABASES                                         2.7%
   11. All others                                       28.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.1%
    2. First word of command is invalid                 11.2%
    3. FIND command with invalid index name              9.0%
    4. DISPLAY command-first of >1 screen                7.5%
    5. FIND command retrieves >1 book                    5.4%
    6. DISPLAY command - middle of >1 screen             4.8%
    7. NS command - no next screen                       3.7%
    8. DISPLAY command - last of >1 screen               2.7%
    9. NS of SHOW/EXP command-no next screen             2.6%
   10. PS command - no previous screen                   1.8%
   11. All others                                       30.0%


  Ten most frequent SHOW requests:
    1. HISTORY                                          58.9%
    2. SEARCH                                           26.7%
    3. MAIL STATUS                                       5.6%
    4. SETTINGS                                          4.4%
    5. UPDATE                                            2.2%
    6. MEDLINE STATISTICS                                1.1%
    7. MAIL SETTINGS                                     0.6%
    8. SYSTEM STATISTICS                                 0.6%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)