MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/09/00 through 09/15/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         223         715         938
    Davis                        47         793         163       1,003
    Irvine                        0         527           0         527
    Los Angeles                   0         433         289         722
    Riverside                     0          25          69          94
    San Diego                    97         566          69         732
    San Francisco               148           0       1,594       1,742
    Santa Barbara                 0          25          31          56
    Santa Cruz                   22           6          75         103
    Stanford                                                        310
    Other (including DLA)         0           0       2,305       2,305
                    _______________   _________   _________   _________
    Total:                      314       2,598       5,310       8,532


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,980           19,294                222,947
    MED90 database        1,109            2,354                 20,875
    MED85 database          617            1,228                  7,387
    MED80 database          406              801                  4,152
    MED75 database          244              497                  3,954
    MED66 database          176              430                  4,740


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               75              190                  2,385
     2-4  a.m.               38               94                    950
     4-6  a.m.               41               78                    864
     6-8  a.m.              194              436                  7,440
     8-10 a.m.              915            2,609                 18,838
    10-12 a.m.            1,669            4,689                 37,803
    12-2  p.m.            1,562            4,454                 51,315
     2-4  p.m.            1,783            4,958                 52,682
     4-6  p.m.            1,218            3,782                 53,048
     6-8  p.m.              553            1,632                 16,546
     8-10 p.m.              301              949                 13,104
    10-12 p.m.              183              733                  9,080
    __________       __________       __________      _________________
        Total:            8,532           24,604                264,055


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:54       14:12       14:23       14:27
      Median                  10:37        8:31       11:41        9:10
    Total:
      Average                 16:54       14:12       14:23       14:27
      Median                  10:37        8:31       11:41        9:10


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      5.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,532              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     791.2
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8801.9
    Percent of searches completed with 0 results         20.7%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   58.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,879          25.0%
    DISPLAY (excluding automatic displays)        27,374          36.2%
    BROWSE                                           398           0.5%
    SELECT                                           181           0.2%
    HELP                                             523           0.7%
    EXPLAIN                                          467           0.6%
    SAVE                                           5,431           7.2%
    SET/RESET                                      4,077           5.4%
    SHOW                                             382           0.5%
    ADD-ON (AND, OR, AND NOT)                      4,738           6.3%
    LOGON or LOGOFF                                9,447          12.5%
    COMMENT                                            0           0.0%
    OTHER                                          3,629           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,900  30.0%   1,553   19.7%      12   113.8   684.3
  TITLE WORD       3,148  11.9%     987   31.4%       6   352.1  2482.0
  EXACT TITLE        216   0.8%      87   40.3%       1     9.5    54.0
  JOURNAL          1,218   4.6%     370   30.4%     175  2035.3  5210.5
  EXACT JOURNAL      352   1.3%     112   31.8%     406  1936.9  3915.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,069  34.4%   1,725   19.0%      29  1543.5 14998.8
  SUBJECT WORD        25   0.1%       8   32.0%     276   382.8   558.3
  SUBJECT            736   2.8%     259   35.2%     182  5276.0 15917.5
  MAJOR SUBJECT       62   0.2%      18   29.0%     389  2580.9  5400.9
  EXACT SUBJECT      391   1.5%      72   18.4%     101  1148.9  3449.4
  MAJOR XS            53   0.2%      12   22.6%     284   913.7  1212.5
  EXPLODE XS         152   0.6%      23   15.1%      88  2745.1  7846.5
  EXPLODE MAJOR       57   0.2%       4    7.0%   2,675 12917.3 27283.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,289   4.9%     178   13.8%       9   123.8   399.9
  LANGUAGE           628   2.4%      20    3.2%      79   881.5     0.0
  PUB TYPE           394   1.5%      39    9.9%      34   191.5   604.6
  Other indexes      520   2.0%      80   15.4%       1    22.5   212.8

  By number of indexes:
  Multiple         7,473  31.7%   1,564   20.9%      11   495.9  4931.6
  Single          16,086  68.3%   3,322   20.6%      27  1281.0 11691.1


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       14   3.6%       1    7.1%      24    86.4   117.3
  JOURNAL             85  21.6%      16   18.8%       1     7.7    22.2
  EXACT JOURNAL       19   4.8%       2   10.5%       1     7.2    12.3
  SUBJECT            251  63.7%      45   17.9%       5    53.8   565.4
  EXACT SUBJECT       25   6.3%       5   20.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             394   100%      69   17.5%       4    39.6   451.1


  LIMITS:

    Number of times limits (bit strings) used:          1,644

    Use by bit string (percentage):
      Current year minus 5                              15.2%
      Current year minus 4                               0.0%
      Current year minus 3                               1.8%
      Current year minus 2                               0.3%
      Current year minus 1                               0.5%
      Current year                                       0.2%
      English Language                                  41.9%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.0%
      XS Adult                                           0.1%
      XS Aged                                            0.1%
      XS Animal                                          0.2%
      XS Case Report                                     0.0%
      XS Child                                           0.1%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                          10.9%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.4%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         25.3%
      PT Journal Article                                 0.5%
      SUBSET AIM                                         1.6%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.3%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.1%

  BOOLEAN:

    Number of searches with Booleans:                   8,579
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.2%
    Percentage of ORs                                    3.2%
    Percentage of AND NOTs                               1.6%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.9%
    BRIEF                                               65.1%
    LONG                                                 1.0%
    MEDLINE                                              0.7%
    FIELDS                                               3.2%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.6%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.9%

  Ten most frequent errors:
    1. NS command - no next screen                      39.5%
    2. First word of command is invalid                 25.5%
    3. FIND command with invalid index name              6.5%
    4. DISPLAY command contains invalid word             4.1%
    5. Valid command at an inappropriate time            1.7%
    6. Search term missing from search command           1.7%
    7. PS command - no previous screen                   1.6%
    8. Add-on search with invalid index name             1.6%
    9. Command containing escape or arrow key            1.3%
   10. NS of SHOW/EXP command-no next screen             1.1%
   11. All others                                       15.2%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.6%
    2. LOCATE (article dbs w/o monographs)               9.2%
    3. FIND                                              8.8%
    4. Unrecognized term                                 8.6%
    5. MEDLINE BACKFILES                                 6.9%
    6. DATABASES                                         5.6%
    7. MAIL                                              3.2%
    8. DISPLAY                                           3.0%
    9. COMMANDS                                          3.0%
   10. ADD-ON SEARCH                                     2.8%
   11. All others                                       32.3%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.2%
    2. First word of command is invalid                 14.6%
    3. FIND command with invalid index name              6.9%
    4. FIND command retrieves >1 book                    5.7%
    5. DISPLAY command-first of >1 screen                3.9%
    6. DISPLAY command - middle of >1 screen             3.5%
    7. FIND command retrieves 1 book                     2.8%
    8. NS command - no next screen                       2.7%
    9. FIND command with zero results                    2.1%
   10. DISPLAY command-complete in one screen            2.1%
   11. All others                                       34.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          67.0%
    2. SEARCH                                           20.1%
    3. MEDLINE GLOSSARY                                  2.9%
    4. MAIL STATUS                                       2.6%
    5. SETTINGS                                          2.2%
    6. MAIL SETTINGS                                     1.8%
    7. UPDATE                                            1.1%
    8. MEDLINE STATISTICS                                0.7%
    9. 0207                                              0.4%
   10. UCSF PASSWORDS                                    0.4%
   11. All others                                        0.7%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)