MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/16/00 through 09/22/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         247         816       1,063
    Davis                        46         668         188         902
    Irvine                        0         414           0         414
    Los Angeles                   0         483         171         654
    Riverside                     0          17          50          67
    San Diego                   210         609          59         878
    San Francisco               122           0       1,646       1,768
    Santa Barbara                 0          13          54          67
    Santa Cruz                   13           4          85         102
    Stanford                                                        282
    Other (including DLA)         0           0       2,171       2,171
                    _______________   _________   _________   _________
    Total:                      391       2,455       5,240       8,368


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,074           19,425                215,576
    MED90 database        1,080            2,433                 13,894
    MED85 database          534            1,082                  5,670
    MED80 database          326              676                  3,269
    MED75 database          202              410                  2,380
    MED66 database          152              308                  2,136


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              128              318                  3,380
     2-4  a.m.               32              102                    810
     4-6  a.m.               41              115                    905
     6-8  a.m.              176              627                  4,597
     8-10 a.m.              926            2,439                 22,170
    10-12 a.m.            1,434            4,165                 42,879
    12-2  p.m.            1,589            4,702                 45,727
     2-4  p.m.            1,670            4,990                 45,366
     4-6  p.m.            1,362            3,963                 46,096
     6-8  p.m.              464            1,361                 17,034
     8-10 p.m.              284              875                  7,983
    10-12 p.m.              262              677                  5,978
    __________       __________       __________      _________________
        Total:            8,368           24,334                242,925


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 13:40       14:11       17:47       13:57
      Median                  10:32        8:47       10:56        8:42
    Total:
      Average                 13:40       14:11       17:47       13:57
      Median                  10:32        8:47       10:56        8:42


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      2.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,368              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     854.0
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         8597.8
    Percent of searches completed with 0 results         20.9%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   64.0%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,374          24.8%
    DISPLAY (excluding automatic displays)        25,721          34.7%
    BROWSE                                           374           0.5%
    SELECT                                           184           0.2%
    HELP                                             549           0.7%
    EXPLAIN                                          478           0.6%
    SAVE                                           6,279           8.5%
    SET/RESET                                      3,893           5.3%
    SHOW                                             325           0.4%
    ADD-ON (AND, OR, AND NOT)                      4,725           6.4%
    LOGON or LOGOFF                                9,469          12.8%
    COMMENT                                            0           0.0%
    OTHER                                          3,679           5.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    8,205  31.6%   1,562   19.0%      12   104.0   618.4
  TITLE WORD       3,165  12.2%     977   30.9%       7   626.4  3601.4
  EXACT TITLE        140   0.5%      57   40.7%       1   150.4   586.6
  JOURNAL          1,109   4.3%     361   32.6%     176  2684.8  6670.6
  EXACT JOURNAL      419   1.6%     136   32.5%     315  2213.9  5956.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,704  33.5%   1,787   20.5%      27  1596.6 14205.6
  SUBJECT WORD        38   0.1%      11   28.9%     310 10422.6 36686.6
  SUBJECT            790   3.0%     291   36.8%     146  4409.3 13518.2
  MAJOR SUBJECT       73   0.3%      11   15.1%     240  1878.4  6262.0
  EXACT SUBJECT      477   1.8%      88   18.4%      75  1236.8  5115.3
  MAJOR XS            51   0.2%       9   17.6%     115  1552.0  6556.3
  EXPLODE XS         223   0.9%      41   18.4%     159  5697.0 26036.1
  EXPLODE MAJOR       13   0.1%       3   23.1%     893 21504.8 56629.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,071   4.1%     158   14.8%      13   196.7  1045.5
  LANGUAGE           630   2.4%      33    5.2%      71   897.2     0.0
  PUB TYPE           368   1.4%      40   10.9%      40   499.7  2316.2
  Other indexes      436   1.7%      40    9.2%       1   675.1  4763.3

  By number of indexes:
  Multiple         7,522  32.6%   1,680   22.3%      10   456.3  4290.6
  Single          15,519  67.4%   3,175   20.5%      28  1458.6 11656.1


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       29   7.9%       1    3.4%       1     7.1    10.9
  JOURNAL             69  18.8%      16   23.2%       2    15.0    53.2
  EXACT JOURNAL       22   6.0%       2    9.1%       1     1.5     1.4
  SUBJECT            229  62.2%      26   11.4%       2    26.6   195.5
  EXACT SUBJECT       19   5.2%       2   10.5%       1     1.1     0.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             368   100%      47   12.8%       2    20.0   157.1


  LIMITS:

    Number of times limits (bit strings) used:          1,506

    Use by bit string (percentage):
      Current year minus 5                              14.2%
      Current year minus 4                               0.0%
      Current year minus 3                               1.4%
      Current year minus 2                               0.3%
      Current year minus 1                               0.5%
      Current year                                       0.3%
      English Language                                  42.1%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.7%
      XS Adolescence                                     0.0%
      XS Adult                                           0.3%
      XS Aged                                            1.5%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.7%
      XS Human                                          11.9%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.3%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         23.4%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         1.5%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.3%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,765
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.0%
    Percentage of ORs                                    3.6%
    Percentage of AND NOTs                               1.4%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.9%
    BRIEF                                               64.5%
    LONG                                                 1.0%
    MEDLINE                                              1.7%
    FIELDS                                               3.6%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               25.6%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      37.3%
    2. First word of command is invalid                 27.0%
    3. FIND command with invalid index name              7.1%
    4. DISPLAY command contains invalid word             4.4%
    5. PS command - no previous screen                   2.2%
    6. Add-on search with invalid index name             2.1%
    7. Valid command at an inappropriate time            2.0%
    8. Search term missing from search command           1.9%
    9. Command containing escape or arrow key            1.3%
   10. DISPLAY command-record numbers too large          1.1%
   11. All others                                       13.7%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.4%
    2. LOCATE (article dbs w/o monographs)              10.7%
    3. FIND                                              9.8%
    4. MEDLINE BACKFILES                                 7.9%
    5. Unrecognized term                                 5.4%
    6. DATABASES                                         5.0%
    7. ADD-ON SEARCH                                     4.8%
    8. DISPLAY                                           4.0%
    9. COMMANDS                                          4.0%
   10. INDEXES                                           3.3%
   11. All others                                       32.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.0%
    2. First word of command is invalid                 14.6%
    3. FIND command with invalid index name              6.9%
    4. DISPLAY command-first of >1 screen                5.3%
    5. DISPLAY command - middle of >1 screen             4.3%
    6. FIND command retrieves >1 book                    4.2%
    7. NS of SHOW/EXP command-no next screen             3.0%
    8. NS command - no next screen                       2.9%
    9. FIND command with zero results                    2.9%
   10. DISPLAY command-complete in one screen            2.2%
   11. All others                                       30.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          78.0%
    2. SEARCH                                           11.6%
    3. SETTINGS                                          2.7%
    4. MAIL STATUS                                       1.5%
    5. MEDLINE GLOSSARY                                  1.2%
    6. MAIL SETTINGS                                     0.8%
    7. MEDLINE LOADING STATISTICS                        0.8%
    8. DATABASES                                         0.8%
    9. 0200                                              0.4%
   10. 0634                                              0.4%
   11. All others                                        1.9%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)