MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/23/00 through 09/29/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         193         730         923
    Davis                        41         892         174       1,107
    Irvine                        0         369           0         369
    Los Angeles                   0         432         167         599
    Riverside                     0          11          55          66
    San Diego                   181         758          68       1,007
    San Francisco               100           0       1,671       1,771
    Santa Barbara                 0          13          44          57
    Santa Cruz                    9          25          70         104
    Stanford                                                        319
    Other (including DLA)         0           0       2,095       2,095
                    _______________   _________   _________   _________
    Total:                      331       2,693       5,074       8,417


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         6,100           19,617                252,838
    MED90 database        1,080            2,328                 15,027
    MED85 database          565            1,062                  6,132
    MED80 database          344              710                  4,391
    MED75 database          187              372                  1,928
    MED66 database          141              298                  1,891


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              114              293                  3,204
     2-4  a.m.               36               61                  1,517
     4-6  a.m.               29               97                  1,152
     6-8  a.m.              180              532                  4,088
     8-10 a.m.              948            2,605                 23,746
    10-12 a.m.            1,689            4,903                 46,839
    12-2  p.m.            1,455            4,226                 40,806
     2-4  p.m.            1,611            4,765                 49,590
     4-6  p.m.            1,250            3,464                 38,233
     6-8  p.m.              524            1,519                 46,402
     8-10 p.m.              332            1,109                 16,645
    10-12 p.m.              249              813                  9,985
    __________       __________       __________      _________________
        Total:            8,417           24,387                282,207


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:29       14:03       21:32       14:32
      Median                  11:29        8:33       13:05        9:03
    Total:
      Average                 16:29       14:03       21:32       14:32
      Median                  11:29        8:33       13:05        9:03


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.7
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,417              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     717.9
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         6241.7
    Percent of searches completed with 0 results         20.7%

    Percent of searches entered that are long             0.5%
    Percent of long searches completed                   61.7%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,481          24.8%
    DISPLAY (excluding automatic displays)        26,203          35.1%
    BROWSE                                           418           0.6%
    SELECT                                           202           0.3%
    HELP                                             541           0.7%
    EXPLAIN                                          409           0.5%
    SAVE                                           6,079           8.1%
    SET/RESET                                      3,835           5.1%
    SHOW                                             248           0.3%
    ADD-ON (AND, OR, AND NOT)                      4,976           6.7%
    LOGON or LOGOFF                                9,682          13.0%
    COMMENT                                            0           0.0%
    OTHER                                          3,584           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,598  28.9%   1,504   19.8%      13   101.4   497.9
  TITLE WORD       2,996  11.4%     975   32.5%       8   538.1  3864.6
  EXACT TITLE        162   0.6%      91   56.2%       1    28.0   113.6
  JOURNAL          1,074   4.1%     301   28.0%      91  2107.0  7770.1
  EXACT JOURNAL      375   1.4%     108   28.8%     301  1451.3  2636.2
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,852  37.5%   1,884   19.1%      26  1191.6  8316.5
  SUBJECT WORD        32   0.1%      10   31.3%       4 17982.3 70265.2
  SUBJECT            745   2.8%     263   35.3%     122  3549.0 17314.2
  MAJOR SUBJECT       33   0.1%       5   15.2%     338  1388.1  2136.6
  EXACT SUBJECT      442   1.7%      92   20.8%      49  2126.8  7993.9
  MAJOR XS            53   0.2%      12   22.6%     536  1233.9  1978.2
  EXPLODE XS         242   0.9%      31   12.8%      61  2654.2  6615.3
  EXPLODE MAJOR       65   0.2%       6    9.2%     159  6698.1 14536.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,001   3.8%     134   13.4%      14   171.1   585.8
  LANGUAGE           637   2.4%      21    3.3%      73   673.1     0.0
  PUB TYPE           413   1.6%      39    9.4%      29   168.1   519.5
  Other indexes      461   1.8%      65   14.1%       1    16.2   122.1

  By number of indexes:
  Multiple         7,750  33.1%   1,663   21.5%      11   446.8  6719.4
  Single          15,642  66.9%   3,220   20.6%      32  1180.5  7324.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       41   9.9%       5   12.2%       3    19.2    81.6
  JOURNAL             66  16.0%      21   31.8%       1     2.5     3.3
  EXACT JOURNAL        5   1.2%       0    0.0%       1     1.4     0.5
  SUBJECT            281  68.0%      52   18.5%       3    12.2    44.7
  EXACT SUBJECT       20   4.8%       5   25.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             413   100%      83   20.1%       2    11.0    46.0


  LIMITS:

    Number of times limits (bit strings) used:          1,735

    Use by bit string (percentage):
      Current year minus 5                              15.2%
      Current year minus 4                               0.0%
      Current year minus 3                               2.0%
      Current year minus 2                               0.3%
      Current year minus 1                               0.1%
      Current year                                       0.3%
      English Language                                  38.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     1.2%
      XS Adult                                           0.5%
      XS Aged                                            0.3%
      XS Animal                                          2.1%
      XS Case Report                                     0.0%
      XS Child                                           1.6%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           7.4%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.3%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         27.0%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.2%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,995
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  96.4%
    Percentage of ORs                                    2.5%
    Percentage of AND NOTs                               1.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               63.2%
    LONG                                                 1.0%
    MEDLINE                                              1.3%
    FIELDS                                               3.3%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.6%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.0%

  Ten most frequent errors:
    1. NS command - no next screen                      41.1%
    2. First word of command is invalid                 25.5%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             4.0%
    5. PS command - no previous screen                   2.1%
    6. Add-on search with invalid index name             2.0%
    7. Valid command at an inappropriate time            1.8%
    8. Search term missing from search command           1.6%
    9. DISPLAY command-record numbers too large          1.1%
   10. DISPLAY command - no FIND results                 1.0%
   11. All others                                       13.5%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   13.4%
    2. LOCATE (article dbs w/o monographs)              11.7%
    3. MEDLINE BACKFILES                                 8.3%
    4. FIND                                              8.1%
    5. ADD-ON SEARCH                                     4.6%
    6. DISPLAY                                           4.4%
    7. INDEXES                                           3.9%
    8. COMMANDS                                          3.9%
    9. 3304                                              3.2%
   10. MAIL                                              2.9%
   11. All others                                       28.8%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               18.8%
    2. First word of command is invalid                 18.3%
    3. DISPLAY command-first of >1 screen                7.1%
    4. FIND command retrieves >1 book                    6.5%
    5. FIND command with invalid index name              6.4%
    6. DISPLAY command - middle of >1 screen             3.4%
    7. FIND command with zero results                    3.2%
    8. NS command - no next screen                       2.7%
    9. DISPLAY command-complete in one screen            2.4%
   10. DISPLAY command - last of >1 screen               2.3%
   11. All others                                       35.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          79.0%
    2. SEARCH                                           10.7%
    3. MAIL STATUS                                       3.3%
    4. SETTINGS                                          2.3%
    5. MAIL SETTINGS                                     1.4%
    6. COMMENTS                                          0.5%
    7. DATES                                             0.5%
    8. LANGUAGES                                         0.5%
    9. TIMEOUT SETTING                                   0.5%
   10. DISPLAY                                           0.5%
   11. All others                                        0.9%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)