MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/30/00 through 10/06/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         158         811         969
    Davis                        47         842         160       1,049
    Irvine                        0         396           0         396
    Los Angeles                   0         495         241         736
    Riverside                     0          19          72          91
    San Diego                    97         594          47         738
    San Francisco               120           0       1,684       1,804
    Santa Barbara                 0          17          24          41
    Santa Cruz                   65          13          50         128
    Stanford                                                        368
    Other (including DLA)         0           0       1,755       1,755
                    _______________   _________   _________   _________
    Total:                      329       2,534       4,844       8,075


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,866           19,023                212,959
    MED90 database          975            2,413                 16,786
    MED85 database          519            1,104                  7,084
    MED80 database          367              801                  4,607
    MED75 database          212              428                  2,152
    MED66 database          136              266                  2,012


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              115              193                  2,212
     2-4  a.m.               43               74                  1,017
     4-6  a.m.               44               72                  1,331
     6-8  a.m.              167              361                  2,861
     8-10 a.m.              885            2,449                 25,265
    10-12 a.m.            1,435            4,620                 41,375
    12-2  p.m.            1,490            4,791                 48,411
     2-4  p.m.            1,788            4,996                 43,793
     4-6  p.m.            1,185            3,618                 34,041
     6-8  p.m.              479            1,451                 18,360
     8-10 p.m.              278              859                 19,063
    10-12 p.m.              166              551                  7,871
    __________       __________       __________      _________________
        Total:            8,075           24,035                245,600


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 17:53       13:52       17:08       14:09
      Median                  12:49        8:47       11:04        8:58
    Total:
      Average                 17:53       13:52       17:08       14:09
      Median                  12:49        8:47       11:04        8:58


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      4.9
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,075              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     865.4
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         8442.2
    Percent of searches completed with 0 results         20.7%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   57.7%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,016          24.7%
    DISPLAY (excluding automatic displays)        25,382          34.8%
    BROWSE                                           476           0.7%
    SELECT                                           297           0.4%
    HELP                                             543           0.7%
    EXPLAIN                                          481           0.7%
    SAVE                                           5,783           7.9%
    SET/RESET                                      3,633           5.0%
    SHOW                                             278           0.4%
    ADD-ON (AND, OR, AND NOT)                      4,734           6.5%
    LOGON or LOGOFF                                9,323          12.8%
    COMMENT                                            1           0.0%
    OTHER                                          4,044           5.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,512  29.7%   1,505   20.0%      12   104.1   667.4
  TITLE WORD       2,948  11.7%     970   32.9%       6   314.1  2312.0
  EXACT TITLE        214   0.8%      65   30.4%       1    34.6   150.9
  JOURNAL          1,113   4.4%     376   33.8%      61  1993.6  6477.6
  EXACT JOURNAL      281   1.1%      84   29.9%     326  1453.2  3253.6
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          9,229  36.5%   1,771   19.2%      30  1846.5 14069.5
  SUBJECT WORD        64   0.3%      27   42.2%     260  8273.4 29481.9
  SUBJECT            720   2.9%     243   33.7%     215  3507.4 12173.8
  MAJOR SUBJECT       39   0.2%       5   12.8%     179  1177.9  2470.1
  EXACT SUBJECT      370   1.5%      87   23.5%      89  1977.2  6204.6
  MAJOR XS            83   0.3%      12   14.5%     176  1696.8  3057.6
  EXPLODE XS         212   0.8%      30   14.2%     163  3301.9 12326.8
  EXPLODE MAJOR       18   0.1%       1    5.6%      43   923.0  2039.4
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,064   4.2%     132   12.4%       9   168.2  1181.9
  LANGUAGE           617   2.4%      37    6.0%      89  1008.6     0.0
  PUB TYPE           469   1.9%      50   10.7%      27   227.2   976.5
  Other indexes      360   1.4%      22    6.1%       1    15.1    75.1

  By number of indexes:
  Multiple         7,301  32.2%   1,702   23.3%      10   367.6  5148.4
  Single          15,378  67.8%   3,055   19.9%      29  1508.0 11207.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       23   4.9%       3   13.0%       4     7.1     8.2
  JOURNAL             58  12.4%      16   27.6%       2     7.9    16.1
  EXACT JOURNAL        5   1.1%       0    0.0%       1     2.2     2.7
  SUBJECT            355  75.7%      71   20.0%       2    17.9   143.5
  EXACT SUBJECT       28   6.0%       2    7.1%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             469   100%      92   19.6%       2    14.8   124.8


  LIMITS:

    Number of times limits (bit strings) used:          1,467

    Use by bit string (percentage):
      Current year minus 5                              17.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.3%
      Current year minus 1                               0.5%
      Current year                                       0.5%
      English Language                                  44.0%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.1%
      XS Adult                                           0.1%
      XS Aged                                            0.1%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           1.0%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           7.4%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         24.7%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         1.7%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.7%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,567
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  96.0%
    Percentage of ORs                                    3.1%
    Percentage of AND NOTs                               0.8%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.9%
    BRIEF                                               63.5%
    LONG                                                 0.9%
    MEDLINE                                              0.9%
    FIELDS                                               3.6%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.2%
    BROWSE LONG                                          0.8%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.2%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.1%

  Ten most frequent errors:
    1. NS command - no next screen                      39.8%
    2. First word of command is invalid                 26.0%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             3.8%
    5. PS command - no previous screen                   2.2%
    6. Valid command at an inappropriate time            2.2%
    7. Search term missing from search command           1.8%
    8. Add-on search with invalid index name             1.5%
    9. Command containing escape or arrow key            1.4%
   10. DISPLAY command - no FIND results                 1.1%
   11. All others                                       14.0%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.6%
    2. LOCATE (article dbs w/o monographs)              11.2%
    3. FIND                                              9.8%
    4. MEDLINE BACKFILES                                 8.5%
    5. COMMANDS                                          5.4%
    6. Unrecognized term                                 4.8%
    7. ADD-ON SEARCH                                     4.2%
    8. INDEXES                                           4.2%
    9. MAIL                                              3.1%
   10. DATABASES                                         2.9%
   11. All others                                       28.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.6%
    2. First word of command is invalid                 14.0%
    3. FIND command with invalid index name              7.2%
    4. DISPLAY command-first of >1 screen                6.8%
    5. FIND command retrieves >1 book                    5.7%
    6. DISPLAY command - middle of >1 screen             4.2%
    7. NS of SHOW/EXP command-no next screen             3.8%
    8. DISPLAY command - last of >1 screen               3.1%
    9. FIND command with zero results                    2.6%
   10. NS command - no next screen                       2.3%
   11. All others                                       31.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          81.7%
    2. SEARCH                                            9.9%
    3. MAIL STATUS                                       4.4%
    4. SETTINGS                                          1.6%
    5. MEDLINE GLOSSARY                                  1.6%
    6. MAIL SETTINGS                                     0.4%
    7. MEDLINE STATISTICS                                0.4%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)