MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 10/07/00 through 10/13/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         179         748         927
    Davis                        25         828         212       1,065
    Irvine                        0         405           0         405
    Los Angeles                   0         475         254         729
    Riverside                     0          24          71          95
    San Diego                   140         536          44         720
    San Francisco               108           0       1,587       1,695
    Santa Barbara                 0          28          26          54
    Santa Cruz                   14          23         191         228
    Stanford                                                        260
    Other (including DLA)         0           0       1,961       1,961
                    _______________   _________   _________   _________
    Total:                      287       2,498       5,094       8,139


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,933           19,255                222,765
    MED90 database        1,036            2,277                 14,344
    MED85 database          526            1,017                  5,644
    MED80 database          324              592                  2,937
    MED75 database          187              337                  2,232
    MED66 database          133              297                  2,049


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               63              177                  2,461
     2-4  a.m.               35               80                    840
     4-6  a.m.               41              145                  1,991
     6-8  a.m.              205              506                  7,511
     8-10 a.m.              911            2,588                 27,398
    10-12 a.m.            1,480            4,122                 45,540
    12-2  p.m.            1,577            4,568                 40,721
     2-4  p.m.            1,686            5,095                 52,451
     4-6  p.m.            1,151            3,346                 35,282
     6-8  p.m.              427            1,447                 15,476
     8-10 p.m.              367            1,087                 12,466
    10-12 p.m.              196              614                  7,834
    __________       __________       __________      _________________
        Total:            8,139           23,775                249,971


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:51       14:02       18:31       14:31
      Median                  12:26        9:14       12:17        9:37
    Total:
      Average                 15:51       14:02       18:31       14:31
      Median                  12:26        9:14       12:17        9:37


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      2.5
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                8,139              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     963.8
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation        10052.3
    Percent of searches completed with 0 results         20.5%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   62.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          18,097          24.8%
    DISPLAY (excluding automatic displays)        25,328          34.8%
    BROWSE                                           442           0.6%
    SELECT                                           202           0.3%
    HELP                                             651           0.9%
    EXPLAIN                                          520           0.7%
    SAVE                                           6,229           8.5%
    SET/RESET                                      3,631           5.0%
    SHOW                                             247           0.3%
    ADD-ON (AND, OR, AND NOT)                      4,650           6.4%
    LOGON or LOGOFF                                9,475          13.0%
    COMMENT                                            0           0.0%
    OTHER                                          3,413           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    7,397  29.6%   1,454   19.7%      13   110.7   708.9
  TITLE WORD       2,875  11.5%     918   31.9%       8   370.3  1928.7
  EXACT TITLE        150   0.6%      82   54.7%       1    25.5   125.5
  JOURNAL          1,324   5.3%     404   30.5%     218  2453.3  6793.7
  EXACT JOURNAL      304   1.2%     102   33.6%     332  2600.3  4710.6
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,987  35.9%   1,648   18.3%      28  1575.3 11849.7
  SUBJECT WORD        24   0.1%      12   50.0%     390   767.9   878.7
  SUBJECT            781   3.1%     324   41.5%     316  3155.3 11424.5
  MAJOR SUBJECT       37   0.1%       1    2.7%     447  3489.8  5906.2
  EXACT SUBJECT      389   1.6%      90   23.1%     154  2025.2 11905.7
  MAJOR XS            85   0.3%      12   14.1%   1,663  6356.9  7734.1
  EXPLODE XS         142   0.6%      22   15.5%     817 30445.9 93622.8
  EXPLODE MAJOR       13   0.1%       0    0.0%   1,052 13675.9 34412.7
  TREE NUMBER          2   0.0%       1   50.0%   4,673  4673.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,201   4.8%     163   13.6%      11   227.0  1310.9
  LANGUAGE           478   1.9%      26    5.4%      93  1475.5     0.0
  PUB TYPE           437   1.7%      39    8.9%      24   293.3  1994.3
  Other indexes      443   1.8%      54   12.2%       1   171.0  2745.1

  By number of indexes:
  Multiple         7,050  31.1%   1,528   21.7%      11   389.0  4847.6
  Single          15,628  68.9%   3,186   20.4%      30  1657.3 13454.1


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       35   8.0%       4   11.4%       1    11.1    40.8
  JOURNAL             96  22.0%      20   20.8%       1     9.7    51.3
  EXACT JOURNAL        2   0.5%       0    0.0%       2     1.5     0.7
  SUBJECT            267  61.1%      42   15.7%       2     6.1    11.2
  EXACT SUBJECT       35   8.0%      10   28.6%       1     4.6    12.5
  TREE NUMBER          2   0.5%       1   50.0%       8     8.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             437   100%      77   17.6%       1     7.2    27.9


  LIMITS:

    Number of times limits (bit strings) used:          1,370

    Use by bit string (percentage):
      Current year minus 5                              24.0%
      Current year minus 4                               0.0%
      Current year minus 3                               1.1%
      Current year minus 2                               0.1%
      Current year minus 1                               0.6%
      Current year                                       0.5%
      English Language                                  35.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.0%
      XS Adult                                           0.1%
      XS Aged                                            0.2%
      XS Animal                                          0.3%
      XS Case Report                                     0.0%
      XS Child                                           0.4%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           8.7%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.2%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         24.0%
      PT Journal Article                                 0.2%
      SUBSET AIM                                         2.0%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.0%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   8,001
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.8%
    Percentage of ORs                                    3.0%
    Percentage of AND NOTs                               1.2%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.5%
    BRIEF                                               65.6%
    LONG                                                 0.9%
    MEDLINE                                              0.7%
    FIELDS                                               3.0%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.4%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.3%

  Ten most frequent errors:
    1. NS command - no next screen                      39.7%
    2. First word of command is invalid                 26.5%
    3. FIND command with invalid index name              6.6%
    4. DISPLAY command contains invalid word             4.3%
    5. PS command - no previous screen                   2.4%
    6. Add-on search with invalid index name             2.0%
    7. Search term missing from search command           2.0%
    8. Valid command at an inappropriate time            1.9%
    9. Command containing escape or arrow key            1.3%
   10. NS of SHOW/EXP command-no next screen             1.0%
   11. All others                                       12.3%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              18.3%
    2. BOOKS DATABASE                                   14.6%
    3. FIND                                              8.5%
    4. Unrecognized term                                 7.3%
    5. MEDLINE BACKFILES                                 6.3%
    6. COMMANDS                                          5.8%
    7. DISPLAY                                           4.6%
    8. INDEXES                                           2.9%
    9. MAIL                                              2.5%
   10. 3304                                              2.5%
   11. All others                                       28.9%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               17.9%
    2. First word of command is invalid                 15.2%
    3. FIND command with invalid index name              8.4%
    4. DISPLAY command-first of >1 screen                6.6%
    5. FIND command retrieves >1 book                    5.9%
    6. NS of SHOW/EXP command-no next screen             4.7%
    7. DISPLAY command - middle of >1 screen             3.7%
    8. DISPLAY command - last of >1 screen               3.2%
    9. NS command - no next screen                       2.9%
   10. PS command - no previous screen                   2.6%
   11. All others                                       26.7%


  Ten most frequent SHOW requests:
    1. HISTORY                                          66.2%
    2. SEARCH                                           16.9%
    3. MAIL STATUS                                       4.5%
    4. SETTINGS                                          3.0%
    5. MEDLINE GLOSSARY                                  3.0%
    6. UPDATE                                            2.0%
    7. MAIL SETTINGS                                     1.5%
    8. SYSTEM STATISTICS                                 1.0%
    9. 0987                                              0.5%
   10. 2242                                              0.5%
   11. All others                                        1.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)