MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 10/28/00 through 11/03/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         140         668         808
    Davis                        45         707         251       1,003
    Irvine                        0         527           0         527
    Los Angeles                   0         464         195         659
    Riverside                     0          18          63          81
    San Diego                    87         533          50         670
    San Francisco               136           0       1,541       1,677
    Santa Barbara                 0          13          33          46
    Santa Cruz                   11           7          66          84
    Stanford                                                        225
    Other (including DLA)         0           0       1,992       1,992
                    _______________   _________   _________   _________
    Total:                      279       2,409       4,859       7,772


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,642           17,544                222,031
    MED90 database          906            1,902                 15,234
    MED85 database          517              977                  8,231
    MED80 database          328              598                  4,807
    MED75 database          212              402                  3,396
    MED66 database          167              336                  2,681


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.              136              388                  4,131
     2-4  a.m.               16               62                    596
     4-6  a.m.               30               86                  1,442
     6-8  a.m.              158              542                  4,598
     8-10 a.m.              969            2,537                 29,727
    10-12 a.m.            1,496            4,100                 53,177
    12-2  p.m.            1,389            3,733                 44,302
     2-4  p.m.            1,590            4,449                 50,616
     4-6  p.m.            1,113            3,114                 33,671
     6-8  p.m.              402            1,301                 16,872
     8-10 p.m.              290              878                 11,706
    10-12 p.m.              183              569                  5,542
    __________       __________       __________      _________________
        Total:            7,772           21,759                256,380


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:44       14:17       13:03       13:59
      Median                  10:46        8:46       11:37        8:58
    Total:
      Average                 15:44       14:17       13:03       13:59
      Median                  10:46        8:46       11:37        8:58


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      2.4
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                7,772              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     752.4
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         6128.6
    Percent of searches completed with 0 results         20.2%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   58.2%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          16,453          23.8%
    DISPLAY (excluding automatic displays)        24,817          35.9%
    BROWSE                                           670           1.0%
    SELECT                                           565           0.8%
    HELP                                             563           0.8%
    EXPLAIN                                          429           0.6%
    SAVE                                           5,463           7.9%
    SET/RESET                                      3,545           5.1%
    SHOW                                             280           0.4%
    ADD-ON (AND, OR, AND NOT)                      4,261           6.2%
    LOGON or LOGOFF                                8,999          13.0%
    COMMENT                                            0           0.0%
    OTHER                                          3,089           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,593  28.5%   1,318   20.0%      12   102.1   474.9
  TITLE WORD       2,786  12.0%     826   29.6%       8   497.6  3185.5
  EXACT TITLE        164   0.7%      76   46.3%       1    15.7    76.2
  JOURNAL          1,047   4.5%     310   29.6%      45  1903.4  5358.0
  EXACT JOURNAL      328   1.4%      76   23.2%     484  2098.8  4366.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,431  36.4%   1,605   19.0%      30  1193.0  7972.8
  SUBJECT WORD        19   0.1%       6   31.6%     250   302.7   333.8
  SUBJECT            685   3.0%     258   37.7%     185  3124.1  8029.3
  MAJOR SUBJECT       69   0.3%       9   13.0%     629  4596.6  7220.7
  EXACT SUBJECT      378   1.6%      75   19.8%     120  2121.8  6336.7
  MAJOR XS            73   0.3%       8   11.0%     572  2055.8  3890.9
  EXPLODE XS         145   0.6%      19   13.1%     657 13650.9 41380.0
  EXPLODE MAJOR       24   0.1%       1    4.2%     518  3967.3  7094.4
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               991   4.3%     142   14.3%      12   171.9   549.2
  LANGUAGE           511   2.2%      18    3.5%      66  1277.3     0.0
  PUB TYPE           667   2.9%      48    7.2%      35   489.8  1694.7
  Other indexes      453   2.0%      62   13.7%       1    30.1   175.1

  By number of indexes:
  Multiple         6,696  32.4%   1,414   21.1%      12   422.2  4614.9
  Single          13,968  67.6%   2,827   20.2%      32  1262.2  7906.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH      253  37.9%      19    7.5%       4    13.4    47.1
  JOURNAL             67  10.0%      15   22.4%       2     7.0    12.8
  EXACT JOURNAL        7   1.0%       2   28.6%       1     1.0     0.0
  SUBJECT            293  43.9%      55   18.8%       3    25.1   186.9
  EXACT SUBJECT       47   7.0%       7   14.9%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             667   100%      98   14.7%       3    16.7   124.7


  LIMITS:

    Number of times limits (bit strings) used:          1,579

    Use by bit string (percentage):
      Current year minus 5                              27.2%
      Current year minus 4                               0.0%
      Current year minus 3                               0.8%
      Current year minus 2                               0.7%
      Current year minus 1                               0.5%
      Current year                                       0.4%
      English Language                                  34.2%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.1%
      XS Adolescence                                     0.1%
      XS Adult                                           0.8%
      XS Aged                                            0.3%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.1%
      XS Comparative Studies                             0.2%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           8.4%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.1%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         22.9%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         1.8%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,980
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  93.9%
    Percentage of ORs                                    4.5%
    Percentage of AND NOTs                               1.6%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.4%
    BRIEF                                               63.4%
    LONG                                                 0.8%
    MEDLINE                                              1.2%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.8%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               25.9%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.1%

  Ten most frequent errors:
    1. NS command - no next screen                      38.8%
    2. First word of command is invalid                 28.7%
    3. FIND command with invalid index name              6.7%
    4. DISPLAY command contains invalid word             3.3%
    5. Search term missing from search command           2.1%
    6. PS command - no previous screen                   1.9%
    7. Add-on search with invalid index name             1.8%
    8. Valid command at an inappropriate time            1.2%
    9. DISPLAY command-record numbers too large          1.0%
   10. NS of SHOW/EXP command-no next screen             0.9%
   11. All others                                       13.6%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   14.2%
    2. LOCATE (article dbs w/o monographs)              11.7%
    3. INDEXES                                           9.3%
    4. FIND                                              8.2%
    5. Unrecognized term                                 6.5%
    6. MEDLINE BACKFILES                                 6.5%
    7. DISPLAY                                           5.1%
    8. COMMANDS                                          4.7%
    9. DATABASES                                         4.0%
   10. ADD-ON SEARCH                                     2.6%
   11. All others                                       26.5%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               19.5%
    2. First word of command is invalid                 16.7%
    3. FIND command with invalid index name              7.9%
    4. DISPLAY command-first of >1 screen                6.1%
    5. FIND command retrieves >1 book                    6.0%
    6. DISPLAY command - middle of >1 screen             5.9%
    7. FIND command with zero results                    3.1%
    8. NS command - no next screen                       3.0%
    9. NS of SHOW/EXP command-no next screen             2.9%
   10. Add-on without index name                         2.2%
   11. All others                                       27.3%


  Ten most frequent SHOW requests:
    1. HISTORY                                          59.0%
    2. SEARCH                                           25.0%
    3. MAIL STATUS                                       7.1%
    4. SETTINGS                                          1.9%
    5. MAIL SETTINGS                                     1.4%
    6. MEDLINE GLOSSARY                                  1.4%
    7. MEDLINE STATISTICS                                0.9%
    8. 0627                                              0.5%
    9. DISPLAY                                           0.5%
   10. SYSTEM STATISTICS                                 0.5%
   11. All others                                        1.9%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)