MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/04/00 through 11/10/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         176         593         769
    Davis                        26         635         157         818
    Irvine                        0         301           0         301
    Los Angeles                   0         325         131         456
    Riverside                     0          10         109         119
    San Diego                    89         442          10         541
    San Francisco               107           0       1,442       1,549
    Santa Barbara                 0          13          25          38
    Santa Cruz                   13           7         103         123
    Stanford                                                        236
    Other (including DLA)         0           0       1,771       1,771
                    _______________   _________   _________   _________
    Total:                      235       1,909       4,341       6,721


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,006           15,705                207,995
    MED90 database          813            1,816                 16,406
    MED85 database          382              720                  7,107
    MED80 database          244              486                  4,840
    MED75 database          151              268                  1,320
    MED66 database          125              279                  2,485


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               33              110                  1,177
     2-4  a.m.               21               57                    348
     4-6  a.m.               22               67                    470
     6-8  a.m.              112              335                  4,016
     8-10 a.m.              756            2,117                 26,336
    10-12 a.m.            1,375            3,894                 56,305
    12-2  p.m.            1,206            3,554                 37,462
     2-4  p.m.            1,323            3,648                 43,584
     4-6  p.m.              988            2,680                 27,290
     6-8  p.m.              453            1,414                 18,083
     8-10 p.m.              293              928                 16,403
    10-12 p.m.              139              470                  8,679
    __________       __________       __________      _________________
        Total:            6,721           19,274                240,153


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 14:35       14:25       16:20       14:16
      Median                  10:12        8:26        8:03        8:44
    Total:
      Average                 14:35       14:25       16:20       14:16
      Median                  10:12        8:26        8:03        8:44


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.9      3.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,721              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.9
    Retrievals per search - average                     852.2
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8467.3
    Percent of searches completed with 0 results         21.1%

    Percent of searches entered that are long             0.5%
    Percent of long searches completed                   60.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          14,697          24.7%
    DISPLAY (excluding automatic displays)        21,127          35.6%
    BROWSE                                           385           0.6%
    SELECT                                           217           0.4%
    HELP                                             506           0.9%
    EXPLAIN                                          396           0.7%
    SAVE                                           4,401           7.4%
    SET/RESET                                      3,090           5.2%
    SHOW                                             229           0.4%
    ADD-ON (AND, OR, AND NOT)                      3,717           6.3%
    LOGON or LOGOFF                                7,785          13.1%
    COMMENT                                            1           0.0%
    OTHER                                          2,847           4.8%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,848  28.5%   1,253   21.4%      11    90.9   516.7
  TITLE WORD       2,330  11.4%     762   32.7%      10   557.2  4787.9
  EXACT TITLE        143   0.7%      64   44.8%       1     9.8    41.4
  JOURNAL            970   4.7%     323   33.3%     191  2580.5  7416.0
  EXACT JOURNAL      359   1.8%     140   39.0%     288  2127.4  4540.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          7,570  37.0%   1,393   18.4%      32  1749.2 14169.1
  SUBJECT WORD        33   0.2%      16   48.5%      84   531.6  1147.4
  SUBJECT            656   3.2%     265   40.4%     153  2231.2  5499.2
  MAJOR SUBJECT       55   0.3%       5    9.1%     103  1982.5  5460.0
  EXACT SUBJECT      287   1.4%      53   18.5%      79  1334.1  5270.3
  MAJOR XS            55   0.3%       9   16.4%     409  1385.1  3716.0
  EXPLODE XS         196   1.0%      16    8.2%      51  2847.0 11293.3
  EXPLODE MAJOR       14   0.1%       1    7.1%     292  2039.8  3381.8
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               728   3.6%     106   14.6%      14   143.1   488.4
  LANGUAGE           514   2.5%      20    3.9%      80   574.9     0.0
  PUB TYPE           380   1.9%      22    5.8%      32   268.5  1416.1
  Other indexes      328   1.6%      29    8.8%       1    45.0   265.7

  By number of indexes:
  Multiple         5,847  31.9%   1,320   22.6%      13   346.5  3075.7
  Single          12,501  68.1%   2,587   20.7%      29  1487.2 11563.6


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       67  17.6%       6    9.0%       9    14.1    17.2
  JOURNAL             60  15.8%      12   20.0%       2    10.0    22.0
  EXACT JOURNAL        3   0.8%       1   33.3%       1     1.0     0.0
  SUBJECT            218  57.4%      36   16.5%       4    45.5   390.3
  EXACT SUBJECT       32   8.4%       6   18.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             380   100%      61   16.1%       3    30.3   295.2


  LIMITS:

    Number of times limits (bit strings) used:          1,388

    Use by bit string (percentage):
      Current year minus 5                              19.3%
      Current year minus 4                               0.0%
      Current year minus 3                               0.4%
      Current year minus 2                               0.1%
      Current year minus 1                               0.2%
      Current year                                       0.1%
      English Language                                  38.8%
      French Language                                    0.0%
      Japanese Language                                  0.1%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.6%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.1%
      XS Case Report                                     0.1%
      XS Child                                           0.6%
      XS Comparative Studies                             0.6%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           9.7%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         26.4%
      PT Journal Article                                 0.3%
      SUBSET AIM                                         1.8%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.2%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   6,863
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.3%
    Percentage of ORs                                    4.2%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               1.8%
    BRIEF                                               63.8%
    LONG                                                 0.8%
    MEDLINE                                              1.0%
    FIELDS                                               4.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.3%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.8%

  Ten most frequent errors:
    1. NS command - no next screen                      37.5%
    2. First word of command is invalid                 28.0%
    3. FIND command with invalid index name              7.4%
    4. DISPLAY command contains invalid word             3.8%
    5. PS command - no previous screen                   2.4%
    6. Search term missing from search command           2.0%
    7. Add-on search with invalid index name             1.8%
    8. Valid command at an inappropriate time            1.7%
    9. NS of SHOW/EXP command-no next screen             1.3%
   10. DISPLAY command-record numbers too large          1.0%
   11. All others                                       13.1%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   18.9%
    2. LOCATE (article dbs w/o monographs)              12.6%
    3. FIND                                              7.1%
    4. MEDLINE BACKFILES                                 6.1%
    5. ADD-ON SEARCH                                     5.6%
    6. Unrecognized term                                 4.8%
    7. COMMANDS                                          4.8%
    8. INDEXES                                           3.3%
    9. MAIL                                              2.8%
   10. DATABASES                                         2.5%
   11. All others                                       27.2%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.0%
    2. First word of command is invalid                 16.5%
    3. FIND command with invalid index name              7.9%
    4. DISPLAY command-first of >1 screen                6.8%
    5. FIND command retrieves >1 book                    6.1%
    6. DISPLAY command - middle of >1 screen             5.0%
    7. DISPLAY command - last of >1 screen               3.3%
    8. NS of SHOW/EXP command-no next screen             2.8%
    9. NS command - no next screen                       2.7%
   10. PA command modified to Medline format             1.9%
   11. All others                                       31.6%


  Ten most frequent SHOW requests:
    1. HISTORY                                          72.5%
    2. SEARCH                                           15.4%
    3. MAIL STATUS                                       3.8%
    4. SETTINGS                                          2.7%
    5. MEDLINE GLOSSARY                                  2.2%
    6. UPDATE                                            1.6%
    7. MEDLINE NEWS                                      1.1%
    8. DATABASES                                         0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)