MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/25/00 through 12/01/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         219         879       1,098
    Davis                        21         629         165         815
    Irvine                        0         412           0         412
    Los Angeles                   0         267         183         450
    Riverside                     0          48         151         199
    San Diego                   144         637          52         833
    San Francisco               153           0       1,418       1,571
    Santa Barbara                 0          15          32          47
    Santa Cruz                   11           7         167         185
    Stanford                                                        256
    Other (including DLA)         0           0       1,844       1,844
                    _______________   _________   _________   _________
    Total:                      329       2,234       4,891       7,710


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,738           17,763                193,083
    MED90 database          900            1,911                 11,220
    MED85 database          455              803                  5,043
    MED80 database          312              584                  3,068
    MED75 database          176              330                  1,493
    MED66 database          129              243                  1,077


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               82              285                  3,779
     2-4  a.m.               17               65                    371
     4-6  a.m.               27               63                    851
     6-8  a.m.              123              346                  2,337
     8-10 a.m.              857            1,989                 20,392
    10-12 a.m.            1,473            4,131                 36,817
    12-2  p.m.            1,344            3,801                 44,731
     2-4  p.m.            1,670            4,570                 44,494
     4-6  p.m.            1,014            2,909                 31,443
     6-8  p.m.              602            1,647                 14,667
     8-10 p.m.              315            1,064                  8,542
    10-12 p.m.              186              764                  6,560
    __________       __________       __________      _________________
        Total:            7,710           21,634                214,984


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:41       13:46       15:57       13:41
      Median                  11:33        8:40       12:50        8:57
    Total:
      Average                 16:41       13:46       15:57       13:41
      Median                  11:33        8:40       12:50        8:57


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                7,710              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     876.9
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8609.3
    Percent of searches completed with 0 results         20.3%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   74.3%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          16,710          25.8%
    DISPLAY (excluding automatic displays)        23,081          35.6%
    BROWSE                                           384           0.6%
    SELECT                                           237           0.4%
    HELP                                             459           0.7%
    EXPLAIN                                          425           0.7%
    SAVE                                           3,767           5.8%
    SET/RESET                                      3,391           5.2%
    SHOW                                             213           0.3%
    ADD-ON (AND, OR, AND NOT)                      4,108           6.3%
    LOGON or LOGOFF                                9,117          14.1%
    COMMENT                                            0           0.0%
    OTHER                                          2,944           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,887  29.8%   1,411   20.5%      11    98.4   604.3
  TITLE WORD       2,968  12.9%     939   31.6%       8   499.5  5843.8
  EXACT TITLE        119   0.5%      47   39.5%       1    20.6    54.6
  JOURNAL            836   3.6%     272   32.5%     158  2372.2  7458.3
  EXACT JOURNAL      315   1.4%     103   32.7%     383  1821.1  3867.2
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,497  36.8%   1,530   18.0%      30  1799.0 13692.2
  SUBJECT WORD        25   0.1%      11   44.0%     197  1092.1  2607.6
  SUBJECT            639   2.8%     246   38.5%     128  4667.5 16362.0
  MAJOR SUBJECT       35   0.2%       2    5.7%     240  1541.5  4145.5
  EXACT SUBJECT      308   1.3%      68   22.1%     139  1131.1  2356.8
  MAJOR XS            69   0.3%      14   20.3%     278  2536.6 14269.5
  EXPLODE XS          82   0.4%       9   11.0%     308  1420.8  3041.6
  EXPLODE MAJOR       17   0.1%       3   17.6%     523  9593.9 27872.1
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               925   4.0%     125   13.5%      11   144.3   691.9
  LANGUAGE           594   2.6%      35    5.9%      78  1033.5     0.0
  PUB TYPE           376   1.6%      25    6.6%      37   173.3   472.4
  Other indexes      374   1.6%      38   10.2%       1    25.5   133.5

  By number of indexes:
  Multiple         6,416  30.9%   1,354   21.1%      11   355.2  5074.2
  Single          14,347  69.1%   2,887   20.1%      28  1488.7 11283.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       44  11.7%       4    9.1%       3     7.5    11.5
  JOURNAL             86  22.9%      23   26.7%       1    37.1   235.5
  EXACT JOURNAL        6   1.6%       0    0.0%       1     3.3     5.7
  SUBJECT            219  58.2%      37   16.9%       2    54.7   630.5
  EXACT SUBJECT       21   5.6%       1    4.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             376   100%      65   17.3%       1    40.7   493.6


  LIMITS:

    Number of times limits (bit strings) used:          1,468

    Use by bit string (percentage):
      Current year minus 5                              18.5%
      Current year minus 4                               0.0%
      Current year minus 3                               1.4%
      Current year minus 2                               0.3%
      Current year minus 1                               0.5%
      Current year                                       0.1%
      English Language                                  41.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.1%
      Russian Language                                   0.0%
      XS Abstract                                        0.6%
      XS Adolescence                                     0.1%
      XS Adult                                           0.1%
      XS Aged                                            0.8%
      XS Animal                                          0.0%
      XS Case Report                                     0.2%
      XS Child                                           0.2%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           7.2%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.1%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         24.9%
      PT Journal Article                                 0.2%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,483
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.7%
    Percentage of ORs                                    3.3%
    Percentage of AND NOTs                               1.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               63.8%
    LONG                                                 1.0%
    MEDLINE                                              1.0%
    FIELDS                                               3.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.7%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.8%

  Ten most frequent errors:
    1. NS command - no next screen                      42.3%
    2. First word of command is invalid                 24.7%
    3. FIND command with invalid index name              6.4%
    4. DISPLAY command contains invalid word             4.2%
    5. PS command - no previous screen                   2.3%
    6. Add-on search with invalid index name             1.9%
    7. NS of SHOW/EXP command-no next screen             1.8%
    8. Search term missing from search command           1.7%
    9. DISPLAY command-record numbers too large          1.1%
   10. DISPLAY command - no FIND results                 1.0%
   11. All others                                       12.7%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              20.0%
    2. BOOKS DATABASE                                   16.2%
    3. FIND                                              8.5%
    4. MEDLINE BACKFILES                                 7.5%
    5. COMMANDS                                          5.6%
    6. Unrecognized term                                 3.8%
    7. DISPLAY                                           3.8%
    8. INDEXES                                           3.3%
    9. MAIL                                              3.1%
   10. DATABASES                                         2.4%
   11. All others                                       24.8%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.9%
    2. First word of command is invalid                 14.1%
    3. FIND command with invalid index name              7.7%
    4. DISPLAY command-first of >1 screen                7.0%
    5. DISPLAY command - middle of >1 screen             6.1%
    6. DISPLAY command-complete in one screen            5.0%
    7. FIND command retrieves >1 book                    4.5%
    8. NS of SHOW/EXP command-no next screen             3.8%
    9. DISPLAY command - last of >1 screen               3.1%
   10. NS command - no next screen                       2.9%
   11. All others                                       25.9%


  Ten most frequent SHOW requests:
    1. HISTORY                                          74.1%
    2. SEARCH                                           15.9%
    3. SETTINGS                                          2.6%
    4. MAIL STATUS                                       2.6%
    5. MAIL SETTINGS                                     1.1%
    6. MEDLINE GLOSSARY                                  1.1%
    7. DISPLAY                                           0.5%
    8. 0990                                              0.5%
    9. LIBRARY LOCATIONS                                 0.5%
   10. MEDLINE NEWS                                      0.5%
   11. All others                                        0.5%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)