MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 12/09/00 through 12/15/00


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         138         609         747
    Davis                        25         515         170         710
    Irvine                        0         413           0         413
    Los Angeles                   0         227         164         391
    Riverside                     0          14          65          79
    San Diego                   110         457          61         628
    San Francisco               101           0       1,470       1,571
    Santa Barbara                 0          15          76          91
    Santa Cruz                    4          12          34          50
    Stanford                                                        241
    Other (including DLA)         0           0       1,892       1,892
                    _______________   _________   _________   _________
    Total:                      240       1,791       4,541       6,813


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         4,942           16,542                163,013
    MED90 database          863            1,870                 11,670
    MED85 database          421              837                  5,368
    MED80 database          251              525                  2,955
    MED75 database          180              366                  2,007
    MED66 database          156              369                  2,492


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               74              282                  3,227
     2-4  a.m.               20               60                    442
     4-6  a.m.               26               89                    589
     6-8  a.m.              128              307                  2,536
     8-10 a.m.              785            2,156                 18,767
    10-12 a.m.            1,329            3,896                 34,522
    12-2  p.m.            1,198            3,605                 31,486
     2-4  p.m.            1,364            3,761                 36,136
     4-6  p.m.            1,050            3,512                 33,844
     6-8  p.m.              462            1,560                 13,077
     8-10 p.m.              232              771                  7,971
    10-12 p.m.              145              510                  4,908
    __________       __________       __________      _________________
        Total:            6,813           20,509                187,505


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 14:40       13:58       23:27       14:14
      Median                  10:05        9:37       13:07        9:59
    Total:
      Average                 14:40       13:58       23:27       14:14
      Median                  10:05        9:37       13:07        9:59


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      1.4
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,813              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     752.5
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         7042.9
    Percent of searches completed with 0 results         19.2%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   56.6%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          15,399          25.8%
    DISPLAY (excluding automatic displays)        20,708          34.7%
    BROWSE                                           211           0.4%
    SELECT                                           121           0.2%
    HELP                                             373           0.6%
    EXPLAIN                                          321           0.5%
    SAVE                                           4,490           7.5%
    SET/RESET                                      3,128           5.2%
    SHOW                                             207           0.3%
    ADD-ON (AND, OR, AND NOT)                      4,419           7.4%
    LOGON or LOGOFF                                7,697          12.9%
    COMMENT                                            0           0.0%
    OTHER                                          2,627           4.4%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,792  30.9%   1,384   20.4%      12   124.5   844.5
  TITLE WORD       2,740  12.5%     802   29.3%       8   568.1  9818.4
  EXACT TITLE        166   0.8%      76   45.8%       1    43.3   171.7
  JOURNAL            967   4.4%     254   26.3%     168  2150.8  6512.6
  EXACT JOURNAL      318   1.4%      57   17.9%     167  1406.2  2737.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          7,418  33.7%   1,285   17.3%      30  1559.8 11787.9
  SUBJECT WORD         7   0.0%       3   42.9%      81  1289.3  2470.4
  SUBJECT            581   2.6%     214   36.8%     173  5421.8 27161.5
  MAJOR SUBJECT       43   0.2%       6   14.0%     134  1460.2  3365.5
  EXACT SUBJECT      242   1.1%      21    8.7%      63  1457.9  7934.0
  MAJOR XS            96   0.4%       5    5.2%     161   601.1  1839.0
  EXPLODE XS          47   0.2%      16   34.0%     433  2601.0  5039.2
  EXPLODE MAJOR       94   0.4%       3    3.2%     306  4042.2 18607.5
  TREE NUMBER          1   0.0%       0    0.0%      63    63.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               947   4.3%     148   15.6%      18   180.7   585.8
  LANGUAGE           546   2.5%      26    4.8%      82   873.0     0.0
  PUB TYPE           209   0.9%      49   23.4%      38   309.6  1565.3
  Other indexes      471   2.1%      69   14.6%       1    12.2   123.9

  By number of indexes:
  Multiple         6,643  33.6%   1,408   21.2%      12   468.9  7443.9
  Single          13,130  66.4%   2,411   18.4%      29  1201.1  8193.2


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   2.9%       0    0.0%       1    57.8   120.3
  JOURNAL             50  23.9%       8   16.0%       2    25.0    81.4
  EXACT JOURNAL       12   5.7%       1    8.3%       1     3.6     4.7
  SUBJECT            132  63.2%      25   18.9%       3     8.6    18.3
  EXACT SUBJECT        8   3.8%       1   12.5%       1     1.7     1.9
  TREE NUMBER          1   0.5%       0    0.0%       1     1.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             209   100%      35   16.7%       2    13.6    48.2


  LIMITS:

    Number of times limits (bit strings) used:          1,605

    Use by bit string (percentage):
      Current year minus 5                              19.1%
      Current year minus 4                               0.0%
      Current year minus 3                               0.7%
      Current year minus 2                               0.2%
      Current year minus 1                               0.6%
      Current year                                       0.3%
      English Language                                  37.3%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.2%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.8%
      XS Adult                                           0.1%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           1.4%
      XS Comparative Studies                             0.1%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           6.6%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.9%
      XS Male                                            0.2%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         28.9%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         1.6%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.1%

  BOOLEAN:

    Number of searches with Booleans:                   7,664
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.6%
    Percentage of ORs                                    3.3%
    Percentage of AND NOTs                               2.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.4%
    BRIEF                                               64.1%
    LONG                                                 0.8%
    MEDLINE                                              0.9%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.7%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      40.6%
    2. First word of command is invalid                 24.7%
    3. FIND command with invalid index name              5.8%
    4. DISPLAY command contains invalid word             4.1%
    5. Add-on search with invalid index name             2.0%
    6. NS of SHOW/EXP command-no next screen             1.9%
    7. PS command - no previous screen                   1.8%
    8. DISPLAY command-record numbers too large          1.6%
    9. Search term missing from search command           1.5%
   10. Valid command at an inappropriate time            1.0%
   11. All others                                       15.0%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   12.5%
    2. LOCATE (article dbs w/o monographs)              10.6%
    3. FIND                                              7.2%
    4. MEDLINE BACKFILES                                 6.5%
    5. COMMANDS                                          5.9%
    6. DISPLAY                                           5.6%
    7. MAIL                                              4.7%
    8. Unrecognized term                                 4.4%
    9. DATABASES                                         4.4%
   10. INDEXES                                           3.4%
   11. All others                                       30.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.2%
    2. First word of command is invalid                 15.0%
    3. DISPLAY command - middle of >1 screen             5.5%
    4. DISPLAY command-first of >1 screen                5.3%
    5. FIND command with invalid index name              4.9%
    6. FIND command retrieves >1 book                    4.5%
    7. NS command - no next screen                       4.0%
    8. NS of SHOW/EXP command-no next screen             4.0%
    9. DISPLAY command-complete in one screen            3.6%
   10. PS command - no previous screen                   3.0%
   11. All others                                       34.9%


  Ten most frequent SHOW requests:
    1. HISTORY                                          73.0%
    2. SEARCH                                           14.9%
    3. MAIL STATUS                                       5.0%
    4. SETTINGS                                          3.5%
    5. MEDLINE NEWS                                      1.4%
    6. MAIL SETTINGS                                     0.7%
    7. SUBSETS                                           0.7%
    8. UPDATE                                            0.7%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)