MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 01/06/01 through 01/12/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          98         538         636
    Davis                        53         814         176       1,043
    Irvine                        0         535           0         535
    Los Angeles                   0         157         197         354
    Riverside                     0          17          82          99
    San Diego                   130         579          39         748
    San Francisco               121           0       1,621       1,742
    Santa Barbara                 0           3         111         114
    Santa Cruz                    7           1          47          55
    Stanford                                                        266
    Other (including DLA)         0           0       2,099       2,099
                    _______________   _________   _________   _________
    Total:                      311       2,204       4,910       7,691


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,643           17,463                196,877
    MED90 database          878            1,908                 13,908
    MED85 database          469              882                  6,573
    MED80 database          325              556                  3,261
    MED75 database          227              436                  2,339
    MED66 database          149              332                  2,284


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               68              179                  3,734
     2-4  a.m.               19               59                  2,461
     4-6  a.m.               79              104                  1,184
     6-8  a.m.              195              502                  3,946
     8-10 a.m.              835            2,321                 23,403
    10-12 a.m.            1,482            4,076                 38,021
    12-2  p.m.            1,357            3,680                 37,675
     2-4  p.m.            1,609            4,759                 42,954
     4-6  p.m.            1,117            3,335                 37,856
     6-8  p.m.              434            1,188                 13,308
     8-10 p.m.              271              757                 11,328
    10-12 p.m.              225              617                  9,372
    __________       __________       __________      _________________
        Total:            7,691           21,577                225,242


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:27       13:27       17:28       13:22
      Median                  13:12        7:29       11:53        7:54
    Total:
      Average                 16:27       13:27       17:28       13:22
      Median                  13:12        7:29       11:53        7:54


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      3.5
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                7,691              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                    1001.5
    Retrievals per search - median                       10.0
    Retrievals per search - standard deviation         9196.2
    Percent of searches completed with 0 results         20.4%

    Percent of searches entered that are long             0.2%
    Percent of long searches completed                   61.5%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          16,380          24.7%
    DISPLAY (excluding automatic displays)        22,959          34.6%
    BROWSE                                           280           0.4%
    SELECT                                           163           0.2%
    HELP                                             465           0.7%
    EXPLAIN                                          416           0.6%
    SAVE                                           5,647           8.5%
    SET/RESET                                      3,546           5.3%
    SHOW                                             236           0.4%
    ADD-ON (AND, OR, AND NOT)                      4,248           6.4%
    LOGON or LOGOFF                                8,982          13.5%
    COMMENT                                            0           0.0%
    OTHER                                          3,024           4.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,827  30.0%   1,407   20.6%      13   116.7   679.2
  TITLE WORD       2,726  12.0%     839   30.8%       8   616.4  3610.4
  EXACT TITLE        224   1.0%      87   38.8%       1    60.3   397.4
  JOURNAL            820   3.6%     254   31.0%     159  1470.5  3940.8
  EXACT JOURNAL      241   1.1%      64   26.6%     373  2444.5  4642.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          8,413  36.9%   1,531   18.2%      35  1786.2 12918.0
  SUBJECT WORD        12   0.1%       9   75.0%   1,262  1241.0  1179.6
  SUBJECT            569   2.5%     210   36.9%     298  5644.0 20347.9
  MAJOR SUBJECT       50   0.2%      14   28.0%     555  2337.8  5529.7
  EXACT SUBJECT      289   1.3%      94   32.5%     160  3608.9 17646.7
  MAJOR XS            35   0.2%       6   17.1%     415  1072.5  1399.8
  EXPLODE XS         152   0.7%      16   10.5%     512 18231.3 49302.9
  EXPLODE MAJOR       45   0.2%       1    2.2%     534 11860.9 31870.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               978   4.3%     187   19.1%      24   203.6   834.0
  LANGUAGE           509   2.2%      20    3.9%      73   717.4     0.0
  PUB TYPE           279   1.2%      14    5.0%      36  1179.1  8086.7
  Other indexes      533   2.3%      69   12.9%       1   448.6  5197.3

  By number of indexes:
  Multiple         6,439  31.3%   1,391   21.6%      13   866.6  9417.2
  Single          14,150  68.7%   2,834   20.0%      29  1512.3 10984.6


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       20   7.2%       2   10.0%      10    68.8   132.1
  JOURNAL             50  17.9%       9   18.0%       2     9.1    15.2
  EXACT JOURNAL        8   2.9%       2   25.0%       1     1.2     0.4
  SUBJECT            190  68.1%      40   21.1%       2     5.6     8.9
  EXACT SUBJECT       11   3.9%       3   27.3%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             279   100%      56   20.1%       2    11.0    41.6


  LIMITS:

    Number of times limits (bit strings) used:          1,438

    Use by bit string (percentage):
      Current year minus 5                              21.4%
      Current year minus 4                               0.0%
      Current year minus 3                               1.0%
      Current year minus 2                               0.6%
      Current year minus 1                               0.4%
      Current year                                       0.2%
      English Language                                  37.5%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.6%
      XS Adolescence                                     0.1%
      XS Adult                                           0.2%
      XS Aged                                            0.6%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.2%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           8.4%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.0%
      XS Mice                                            0.1%
      XS Middle Age                                      1.7%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         21.9%
      PT Journal Article                                 0.3%
      SUBSET AIM                                         2.5%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.3%
      SUBSET Dental journals                             0.1%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,456
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.3%
    Percentage of ORs                                    4.7%
    Percentage of AND NOTs                               1.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.2%
    BRIEF                                               63.4%
    LONG                                                 1.0%
    MEDLINE                                              1.3%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.8%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.8%

  Ten most frequent errors:
    1. NS command - no next screen                      39.6%
    2. First word of command is invalid                 24.1%
    3. FIND command with invalid index name              6.9%
    4. DISPLAY command contains invalid word             4.2%
    5. DISPLAY command - no FIND results                 2.4%
    6. Add-on search with invalid index name             2.1%
    7. PS command - no previous screen                   2.0%
    8. Search term missing from search command           1.8%
    9. Valid command at an inappropriate time            1.6%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       14.2%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   16.1%
    2. MEDLINE BACKFILES                                13.9%
    3. FIND                                              9.1%
    4. Unrecognized term                                 5.8%
    5. COMMANDS                                          5.3%
    6. LOCATE (article dbs w/o monographs)               5.0%
    7. DATABASES                                         3.1%
    8. INDEXES                                           2.9%
    9. ADD-ON SEARCH                                     2.6%
   10. DISPLAY                                           2.4%
   11. All others                                       28.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               27.7%
    2. First word of command is invalid                 12.4%
    3. FIND command with invalid index name              7.9%
    4. FIND command retrieves >1 book                    5.2%
    5. DISPLAY command - middle of >1 screen             4.9%
    6. DISPLAY command-first of >1 screen                3.2%
    7. DISPLAY command - last of >1 screen               2.7%
    8. NS command - no next screen                       2.6%
    9. DISPLAY command-complete in one screen            2.5%
   10. NS of SHOW/EXP command-no next screen             2.5%
   11. All others                                       33.7%


  Ten most frequent SHOW requests:
    1. HISTORY                                          74.5%
    2. SEARCH                                           10.7%
    3. MAIL STATUS                                       7.1%
    4. MEDLINE GLOSSARY                                  2.6%
    5. MAIL SETTINGS                                     2.0%
    6. SETTINGS                                          1.5%
    7. UCSF PASSWORDS                                    0.5%
    8. DISPLAY                                           0.5%
    9. MEDLINE NEWS                                      0.5%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)