MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 04/07/01 through 04/13/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         213         527         740
    Davis                        23         868          76         967
    Irvine                        0         419           0         419
    Los Angeles                   0          29          93         122
    Riverside                     0           9          44          53
    San Diego                    89         443          33         565
    San Francisco                94           0       1,474       1,568
    Santa Barbara                 0           5           9          14
    Santa Cruz                    9           6          78          93
    Stanford                                                        250
    Other (including DLA)         0           0       1,951       1,951
                    _______________   _________   _________   _________
    Total:                      215       1,992       4,285       6,742


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         4,983           15,532                177,515
    MED90 database          749            1,682                 12,435
    MED85 database          417              848                  4,977
    MED80 database          286              523                  3,041
    MED75 database          168              326                  2,156
    MED66 database          139              297                  2,197


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               60              165                  2,317
     2-4  a.m.               16               39                    488
     4-6  a.m.              327              367                  1,028
     6-8  a.m.              161              494                  4,968
     8-10 a.m.              751            2,048                 17,460
    10-12 a.m.            1,246            3,539                 36,822
    12-2  p.m.            1,121            2,884                 32,947
     2-4  p.m.            1,206            3,774                 39,859
     4-6  p.m.            1,006            2,832                 29,040
     6-8  p.m.              415            1,261                 15,474
     8-10 p.m.              260            1,131                 13,916
    10-12 p.m.              173              674                  8,002
    __________       __________       __________      _________________
        Total:            6,742           19,208                202,321


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:01       12:31       12:35       13:27
      Median                   8:39        6:45       11:41        7:40
    Total:
      Average                 16:01       12:31       12:35       13:27
      Median                   8:39        6:45       11:41        7:40


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.2
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,742              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     998.4
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8357.3
    Percent of searches completed with 0 results         22.1%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   63.3%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          14,374          24.4%
    DISPLAY (excluding automatic displays)        21,666          36.9%
    BROWSE                                           367           0.6%
    SELECT                                           130           0.2%
    HELP                                             455           0.8%
    EXPLAIN                                          328           0.6%
    SAVE                                           3,578           6.1%
    SET/RESET                                      3,266           5.6%
    SHOW                                             148           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,877           6.6%
    LOGON or LOGOFF                                7,917          13.5%
    COMMENT                                            0           0.0%
    OTHER                                          2,685           4.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,488  27.0%   1,101   20.1%      15   110.2   604.9
  TITLE WORD       3,187  15.7%     988   31.0%      12   671.7  3479.8
  EXACT TITLE        228   1.1%     106   46.5%       1    40.4   283.5
  JOURNAL            936   4.6%     272   29.1%     194  2655.2  8418.9
  EXACT JOURNAL      255   1.3%      64   25.1%     290  2725.7  4863.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          6,906  34.0%   1,215   17.6%      31  1379.9  9281.3
  SUBJECT WORD        50   0.2%      14   28.0%      13   398.9  1673.2
  SUBJECT            554   2.7%     236   42.6%     381  5931.2 18876.0
  MAJOR SUBJECT       71   0.3%      20   28.2%      65  3574.9 10726.2
  EXACT SUBJECT      317   1.6%      81   25.6%     158  4118.7 10740.3
  MAJOR XS            70   0.3%      15   21.4%     139  1644.2  2615.7
  EXPLODE XS          95   0.5%      16   16.8%      27  3176.7 11635.4
  EXPLODE MAJOR       31   0.2%       1    3.2%      76 11536.3 34364.8
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               875   4.3%     148   16.9%      17   367.9  2421.8
  LANGUAGE           472   2.3%      28    5.9%      70  1005.4     0.0
  PUB TYPE           366   1.8%      26    7.1%      28   456.4  2527.1
  Other indexes      497   2.4%     319   64.2%       1 17175.3 54165.0

  By number of indexes:
  Multiple         5,995  32.9%   1,227   20.5%      14   544.8  5228.2
  Single          12,207  67.1%   2,860   23.4%      34  1762.7 11312.5


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       23   6.3%       1    4.3%       4    31.6    75.0
  JOURNAL            143  39.1%      28   19.6%       1     9.1    27.3
  EXACT JOURNAL       10   2.7%       4   40.0%       1     6.7    13.9
  SUBJECT            175  47.8%      35   20.0%       3    65.0   679.8
  EXACT SUBJECT       15   4.1%       3   20.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             366   100%      71   19.4%       2    36.9   469.0


  LIMITS:

    Number of times limits (bit strings) used:          1,216

    Use by bit string (percentage):
      Current year minus 5                              20.6%
      Current year minus 4                               0.0%
      Current year minus 3                               1.1%
      Current year minus 2                               0.4%
      Current year minus 1                               0.1%
      Current year                                       0.4%
      English Language                                  39.3%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.7%
      XS Adolescence                                     0.0%
      XS Adult                                           0.2%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     1.8%
      XS Child                                           0.7%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           9.9%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.2%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         20.6%
      PT Journal Article                                 0.8%
      SUBSET AIM                                         1.5%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.7%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   6,886
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  90.1%
    Percentage of ORs                                    4.1%
    Percentage of AND NOTs                               5.8%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.1%
    BRIEF                                               61.8%
    LONG                                                 1.5%
    MEDLINE                                              1.1%
    FIELDS                                               3.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               28.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      38.1%
    2. First word of command is invalid                 25.9%
    3. FIND command with invalid index name              6.6%
    4. DISPLAY command - no FIND results                 6.5%
    5. DISPLAY command contains invalid word             2.8%
    6. PS command - no previous screen                   2.2%
    7. Valid command at an inappropriate time            1.6%
    8. Search term missing from search command           1.5%
    9. Add-on search with invalid index name             1.3%
   10. NS of SHOW/EXP command-no next screen             1.0%
   11. All others                                       12.5%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              19.8%
    2. BOOKS DATABASE                                   14.3%
    3. Unrecognized term                                 7.6%
    4. MEDLINE BACKFILES                                 6.4%
    5. FIND                                              6.4%
    6. COMMANDS                                          4.9%
    7. DATABASES                                         4.3%
    8. DISPLAY                                           4.3%
    9. INDEXES                                           2.7%
   10. MAIL                                              2.4%
   11. All others                                       27.2%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.1%
    2. First word of command is invalid                 15.1%
    3. DISPLAY command - middle of >1 screen             8.3%
    4. FIND command with invalid index name              7.9%
    5. DISPLAY command-first of >1 screen                6.1%
    6. DISPLAY command - last of >1 screen               3.8%
    7. FIND command retrieves >1 book                    3.3%
    8. NS of SHOW/EXP command-no next screen             2.8%
    9. DISPLAY command-complete in one screen            2.7%
   10. PA command modified to Medline format             2.7%
   11. All others                                       26.8%


  Ten most frequent SHOW requests:
    1. HISTORY                                          59.7%
    2. SEARCH                                           20.1%
    3. MEDLINE NEWS                                      5.8%
    4. DATABASES                                         2.9%
    5. MEDLINE GLOSSARY                                  2.2%
    6. MEDLINE LOADING STATISTICS                        2.2%
    7. MEDLINE STATISTICS                                2.2%
    8. SETTINGS                                          1.4%
    9. UPDATE                                            1.4%
   10. TIMEOUT SETTING                                   0.7%
   11. All others                                        1.4%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)