MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 04/21/01 through 04/27/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         167         582         749
    Davis                        33         986          69       1,088
    Irvine                        0         297           0         297
    Los Angeles                   0          14          87         101
    Riverside                     0          10          64          74
    San Diego                   149         516          66         731
    San Francisco                67           0       1,494       1,561
    Santa Barbara                 0           8          31          39
    Santa Cruz                   33           9          72         114
    Stanford                                                        246
    Other (including DLA)         0           0       1,943       1,943
                    _______________   _________   _________   _________
    Total:                      282       2,007       4,408       6,943


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,079           15,532                197,640
    MED90 database          839            1,723                 16,591
    MED85 database          445              914                 10,097
    MED80 database          285              550                  5,012
    MED75 database          169              352                  3,609
    MED66 database          126              263                  2,481


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               47              151                  1,150
     2-4  a.m.               91              140                    643
     4-6  a.m.              350              426                    930
     6-8  a.m.              112              318                  3,280
     8-10 a.m.              885            2,341                 48,249
    10-12 a.m.            1,233            3,380                 31,409
    12-2  p.m.            1,105            3,193                 34,732
     2-4  p.m.            1,181            3,574                 48,306
     4-6  p.m.            1,023            3,133                 31,582
     6-8  p.m.              400            1,242                 14,310
     8-10 p.m.              341              958                 11,130
    10-12 p.m.              175              478                  9,709
    __________       __________       __________      _________________
        Total:            6,943           19,334                235,430


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 18:55       12:13       14:18       13:00
      Median                  13:06        6:51       12:18        7:47
    Total:
      Average                 18:55       12:13       14:18       13:00
      Median                  13:06        6:51       12:18        7:47


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      2.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,943              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     874.9
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         8150.6
    Percent of searches completed with 0 results         21.9%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   50.0%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          14,734          25.2%
    DISPLAY (excluding automatic displays)        20,528          35.1%
    BROWSE                                           547           0.9%
    SELECT                                           156           0.3%
    HELP                                             355           0.6%
    EXPLAIN                                          261           0.4%
    SAVE                                           3,908           6.7%
    SET/RESET                                      3,562           6.1%
    SHOW                                             190           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,823           6.5%
    LOGON or LOGOFF                                7,964          13.6%
    COMMENT                                            0           0.0%
    OTHER                                          2,503           4.3%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,154  29.3%   1,148   18.7%      11   126.9   884.4
  TITLE WORD       2,866  13.6%     857   29.9%       7   406.3  2655.8
  EXACT TITLE        154   0.7%      57   37.0%       1    12.4    59.3
  JOURNAL          1,049   5.0%     323   30.8%      22  1486.4  6898.3
  EXACT JOURNAL      292   1.4%      67   22.9%     359  2393.9  4638.7
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          7,001  33.3%   1,285   18.4%      31  1468.0 10935.3
  SUBJECT WORD        17   0.1%       9   52.9%   6,535  117767  161893
  SUBJECT            517   2.5%     205   39.6%     173  3037.4  8826.3
  MAJOR SUBJECT       52   0.2%       7   13.5%     305  3014.0  9704.5
  EXACT SUBJECT      320   1.5%      70   21.9%      92  1580.9  7152.8
  MAJOR XS            60   0.3%      12   20.0%     130   363.3   539.2
  EXPLODE XS          90   0.4%      18   20.0%      78  5814.1 19185.0
  EXPLODE MAJOR       41   0.2%       8   19.5%     693  1634.5  2463.9
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               934   4.4%     150   16.1%       8   274.5  2460.6
  LANGUAGE           492   2.3%      30    6.1%      58   981.4     0.0
  PUB TYPE           543   2.6%      29    5.3%      39   673.5  5013.2
  Other indexes      608   2.9%     405   66.6%       1  5415.7 24044.1

  By number of indexes:
  Multiple         6,216  33.6%   1,263   20.3%      10   546.8  6989.2
  Single          12,296  66.4%   2,836   23.1%      33  1488.6 10434.8


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       11   2.0%       0    0.0%       2    51.0   158.9
  JOURNAL             86  15.8%      11   12.8%       1     4.3     7.3
  EXACT JOURNAL        9   1.7%       2   22.2%       1     1.1     0.4
  SUBJECT            405  74.6%     112   27.7%       2    69.4   478.5
  EXACT SUBJECT       32   5.9%       6   18.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             543   100%     131   24.1%       2    51.6   405.1


  LIMITS:

    Number of times limits (bit strings) used:          1,359

    Use by bit string (percentage):
      Current year minus 5                              21.0%
      Current year minus 4                               0.0%
      Current year minus 3                               0.4%
      Current year minus 2                               0.3%
      Current year minus 1                               0.0%
      Current year                                       0.2%
      English Language                                  38.6%
      French Language                                    0.1%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            1.2%
      XS Animal                                          0.0%
      XS Case Report                                     0.2%
      XS Child                                           0.7%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           8.8%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.1%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.2%
      XS Rats                                            0.2%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         23.0%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   7,393
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.0%
    Percentage of ORs                                    3.7%
    Percentage of AND NOTs                               2.3%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.4%
    BRIEF                                               62.5%
    LONG                                                 1.0%
    MEDLINE                                              1.5%
    FIELDS                                               4.2%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.6%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.2%
    Other                                               26.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              9.0%

  Ten most frequent errors:
    1. NS command - no next screen                      36.8%
    2. First word of command is invalid                 24.8%
    3. DISPLAY command - no FIND results                 7.7%
    4. FIND command with invalid index name              6.1%
    5. DISPLAY command contains invalid word             4.4%
    6. PS command - no previous screen                   1.8%
    7. Search term missing from search command           1.8%
    8. Add-on search with invalid index name             1.7%
    9. Valid command at an inappropriate time            1.3%
   10. Command containing escape or arrow key            0.9%
   11. All others                                       12.7%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              25.3%
    2. BOOKS DATABASE                                   13.0%
    3. MEDLINE BACKFILES                                 6.5%
    4. COMMANDS                                          6.1%
    5. FIND                                              5.4%
    6. Unrecognized term                                 5.0%
    7. DATABASES                                         3.1%
    8. ADD-ON SEARCH                                     3.1%
    9. DISPLAY                                           3.1%
   10. INDEXES                                           3.1%
   11. All others                                       27.3%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.1%
    2. First word of command is invalid                 16.7%
    3. DISPLAY command-first of >1 screen                9.1%
    4. FIND command with invalid index name              8.0%
    5. FIND command retrieves >1 book                    4.2%
    6. DISPLAY command - middle of >1 screen             3.6%
    7. Add-on without index name                         3.1%
    8. FIND command retrieves 1 book                     2.9%
    9. DISPLAY command - last of >1 screen               2.6%
   10. NS command - no next screen                       2.4%
   11. All others                                       26.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          66.2%
    2. SEARCH                                           21.3%
    3. UPDATE                                            4.4%
    4. MAIL STATUS                                       3.7%
    5. MEDLINE GLOSSARY                                  2.2%
    6. CLINICAL ALERTS                                   0.7%
    7. MEDLINE LOADING STATISTICS                        0.7%
    8. MEDLINE NEWS                                      0.7%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)