MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 04/28/01 through 05/04/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         168         610         778
    Davis                        13         736          72         821
    Irvine                        0         396           0         396
    Los Angeles                   0          12         209         221
    Riverside                     0          12          57          69
    San Diego                    99         520          93         712
    San Francisco               165           0       1,291       1,456
    Santa Barbara                 0           4           9          13
    Santa Cruz                   26           7          47          80
    Stanford                                                        394
    Other (including DLA)         0           0       1,938       1,938
                    _______________   _________   _________   _________
    Total:                      303       1,855       4,326       6,878


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         5,028           14,858                165,460
    MED90 database          780            1,580                  9,071
    MED85 database          410              761                  4,191
    MED80 database          307              590                  3,106
    MED75 database          190              306                  1,805
    MED66 database          163              320                  2,681


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               79              214                  3,551
     2-4  a.m.              139              202                  1,338
     4-6  a.m.              143              173                    739
     6-8  a.m.              161              376                  3,210
     8-10 a.m.              769            1,939                 18,188
    10-12 a.m.            1,219            3,348                 35,739
    12-2  p.m.            1,229            3,278                 32,690
     2-4  p.m.            1,269            3,476                 31,470
     4-6  p.m.              954            2,632                 28,343
     6-8  p.m.              502            1,564                 18,390
     8-10 p.m.              282              855                  8,645
    10-12 p.m.              132              358                  4,011
    __________       __________       __________      _________________
        Total:            6,878           18,415                186,314


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 18:19       13:15       18:23       13:35
      Median                   9:21        6:48       12:41        7:10
    Total:
      Average                 18:19       13:15       18:23       13:35
      Median                   9:21        6:48       12:41        7:10


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      1.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                6,878              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.7
    Retrievals per search - average                     841.1
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         9302.9
    Percent of searches completed with 0 results         21.3%

    Percent of searches entered that are long             0.5%
    Percent of long searches completed                   65.2%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          14,132          24.9%
    DISPLAY (excluding automatic displays)        20,278          35.7%
    BROWSE                                           325           0.6%
    SELECT                                           140           0.2%
    HELP                                             318           0.6%
    EXPLAIN                                          293           0.5%
    SAVE                                           3,649           6.4%
    SET/RESET                                      3,444           6.1%
    SHOW                                             202           0.4%
    ADD-ON (AND, OR, AND NOT)                      3,379           5.9%
    LOGON or LOGOFF                                7,889          13.9%
    COMMENT                                            0           0.0%
    OTHER                                          2,765           4.9%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    6,225  31.4%   1,230   19.8%      12   134.6  1013.9
  TITLE WORD       2,489  12.6%     758   30.5%       8   338.9  1681.1
  EXACT TITLE        147   0.7%      51   34.7%       1   131.6  1091.1
  JOURNAL            962   4.9%     282   29.3%      20  1798.7  7589.7
  EXACT JOURNAL      236   1.2%      81   34.3%     340  3183.2  5521.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          6,743  34.1%   1,216   18.0%      30  1744.7 15137.2
  SUBJECT WORD        19   0.1%      12   63.2%       7 10832.6 25606.3
  SUBJECT            584   3.0%     201   34.4%     177  3411.1 11625.4
  MAJOR SUBJECT       55   0.3%       5    9.1%     181  2158.0  3983.6
  EXACT SUBJECT      239   1.2%      65   27.2%      57  1209.9  3061.5
  MAJOR XS            38   0.2%       5   13.2%   1,410  3126.4  3358.4
  EXPLODE XS          76   0.4%      13   17.1%      18  9911.3 35708.9
  EXPLODE MAJOR       18   0.1%       1    5.6%     308  2104.1  5316.4
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               942   4.8%     167   17.7%      10    92.6   258.6
  LANGUAGE           344   1.7%      23    6.7%     108   619.4     0.0
  PUB TYPE           321   1.6%      25    7.8%      39   213.0   475.3
  Other indexes      355   1.8%     231   65.1%       1    68.2   360.0

  By number of indexes:
  Multiple         5,712  32.7%   1,214   21.3%      10   299.5  3024.2
  Single          11,753  67.3%   2,528   21.5%      31  1521.9 12918.3


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       12   3.7%       1    8.3%       2     3.5     4.3
  JOURNAL             59  18.4%       5    8.5%       1     3.5     5.6
  EXACT JOURNAL        6   1.9%       2   33.3%       1     1.0     0.0
  SUBJECT            225  70.1%      62   27.6%       1    10.1    52.6
  EXACT SUBJECT       19   5.9%       5   26.3%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             321   100%      75   23.4%       1     7.7    43.0


  LIMITS:

    Number of times limits (bit strings) used:          1,129

    Use by bit string (percentage):
      Current year minus 5                              23.2%
      Current year minus 4                               0.0%
      Current year minus 3                               0.7%
      Current year minus 2                               0.3%
      Current year minus 1                               0.4%
      Current year                                       0.5%
      English Language                                  32.6%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.2%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.4%
      XS Case Report                                     0.0%
      XS Child                                           1.2%
      XS Comparative Studies                             0.2%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                          10.2%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.4%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.4%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         25.2%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         2.3%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.2%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   6,593
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.0%
    Percentage of ORs                                    3.5%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.7%
    BRIEF                                               61.6%
    LONG                                                 1.1%
    MEDLINE                                              1.0%
    FIELDS                                               4.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.0%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.1%
    Other                                               27.8%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.6%

  Ten most frequent errors:
    1. NS command - no next screen                      37.7%
    2. First word of command is invalid                 26.2%
    3. FIND command with invalid index name              5.9%
    4. DISPLAY command - no FIND results                 4.9%
    5. DISPLAY command contains invalid word             4.1%
    6. PS command - no previous screen                   2.0%
    7. Search term missing from search command           1.9%
    8. Add-on search with invalid index name             1.5%
    9. Valid command at an inappropriate time            1.4%
   10. NS of SHOW/EXP command-no next screen             1.2%
   11. All others                                       13.2%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              19.1%
    2. BOOKS DATABASE                                   10.9%
    3. FIND                                              9.6%
    4. MEDLINE BACKFILES                                 7.8%
    5. COMMANDS                                          5.1%
    6. Unrecognized term                                 4.8%
    7. MAIL                                              3.4%
    8. DATABASES                                         3.4%
    9. INDEXES                                           3.4%
   10. DISPLAY                                           3.1%
   11. All others                                       27.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.7%
    2. First word of command is invalid                 12.9%
    3. FIND command with invalid index name              9.0%
    4. DISPLAY command-first of >1 screen                8.0%
    5. FIND command retrieves >1 book                    4.7%
    6. NS command - no next screen                       3.6%
    7. NS of SHOW/EXP command-no next screen             3.4%
    8. DISPLAY command - middle of >1 screen             2.8%
    9. DISPLAY command-complete in one screen            2.5%
   10. PA command modified to Medline format             2.3%
   11. All others                                       29.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          78.7%
    2. SEARCH                                           16.3%
    3. MAIL STATUS                                       2.1%
    4. TIMEOUT SETTING                                   0.7%
    5. MEDLINE GLOSSARY                                  0.7%
    6. MEDLINE NEWS                                      0.7%
    7. DATABASES                                         0.7%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)