MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 05/26/01 through 06/01/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          46         318         364
    Davis                        25         840          76         941
    Irvine                        0         344           0         344
    Los Angeles                   0          17         123         140
    Riverside                     0           4          39          43
    San Diego                   128         426          24         578
    San Francisco                80           0       1,011       1,091
    Santa Barbara                 0           5          18          23
    Santa Cruz                    8           3          48          59
    Stanford                                                        255
    Other (including DLA)         0           0       1,774       1,774
                    _______________   _________   _________   _________
    Total:                      241       1,685       3,431       5,612


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         4,025           13,806                159,951
    MED90 database          688            1,447                  8,715
    MED85 database          380              747                  3,119
    MED80 database          243              432                  2,329
    MED75 database          148              255                  1,571
    MED66 database          128              270                  1,441


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               68              242                  2,648
     2-4  a.m.               43              124                  1,362
     4-6  a.m.               71              132                  1,045
     6-8  a.m.              185              431                  4,168
     8-10 a.m.              595            2,095                 17,451
    10-12 a.m.            1,045            3,255                 32,099
    12-2  p.m.            1,011            2,894                 26,919
     2-4  p.m.            1,080            3,041                 34,980
     4-6  p.m.              754            2,325                 26,071
     6-8  p.m.              409            1,259                 13,157
     8-10 p.m.              226              792                  7,437
    10-12 p.m.              125              367                  9,789
    __________       __________       __________      _________________
        Total:            5,612           16,957                177,126


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:17       14:39       19:56       15:03
      Median                  11:18        8:17       13:40        8:57
    Total:
      Average                 16:17       14:39       19:56       15:03
      Median                  11:18        8:17       13:40        8:57


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                5,612              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                    1134.8
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation        11338.7
    Percent of searches completed with 0 results         21.0%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   64.8%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          12,825          25.5%
    DISPLAY (excluding automatic displays)        18,336          36.5%
    BROWSE                                           185           0.4%
    SELECT                                            75           0.1%
    HELP                                             224           0.4%
    EXPLAIN                                          203           0.4%
    SAVE                                           3,357           6.7%
    SET/RESET                                      2,744           5.5%
    SHOW                                             269           0.5%
    ADD-ON (AND, OR, AND NOT)                      3,537           7.0%
    LOGON or LOGOFF                                6,137          12.2%
    COMMENT                                            1           0.0%
    OTHER                                          2,374           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,817  32.3%   1,324   22.8%      13   133.6   908.1
  TITLE WORD       2,200  12.2%     682   31.0%       8   601.5  3903.2
  EXACT TITLE        125   0.7%      60   48.0%       1    35.1   184.1
  JOURNAL            966   5.4%     282   29.2%     202  3621.7 10990.1
  EXACT JOURNAL      238   1.3%      74   31.1%      56  1943.0  4480.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          6,314  35.1%   1,157   18.3%      30  1781.2 15089.7
  SUBJECT WORD        13   0.1%       3   23.1%     223  110187  179150
  SUBJECT            326   1.8%     102   31.3%     137  6941.8 34840.2
  MAJOR SUBJECT       43   0.2%       1    2.3%     130  1107.8  2452.5
  EXACT SUBJECT      147   0.8%      23   15.6%     112  1822.9  4108.1
  MAJOR XS            16   0.1%       4   25.0%     706  1837.3  2536.0
  EXPLODE XS          92   0.5%      21   22.8%   1,347 10972.2 26498.9
  EXPLODE MAJOR       12   0.1%       1    8.3%  21,750 32118.1 40751.6
  TREE NUMBER          2   0.0%       0    0.0%  11,108 11107.5 14521.9
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               876   4.9%     154   17.6%      10   115.3   464.1
  LANGUAGE           351   2.0%       9    2.6%     140  1392.1     0.0
  PUB TYPE           184   1.0%      17    9.2%      29   558.3  4753.4
  Other indexes      146   0.8%      16   11.0%       1     2.4     6.4

  By number of indexes:
  Multiple         5,370  32.9%   1,172   21.8%      13  1017.1 13182.0
  Single          10,953  67.1%   2,300   21.0%      30  1723.1 12888.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       14   7.6%       3   21.4%      10    28.5    69.7
  JOURNAL             24  13.0%      11   45.8%       1     1.5     0.9
  EXACT JOURNAL       17   9.2%       3   17.6%       2     3.6     4.2
  SUBJECT            123  66.8%      18   14.6%       3    26.5   198.6
  EXACT SUBJECT        6   3.3%       1   16.7%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             184   100%      36   19.6%       2    21.4   168.3


  LIMITS:

    Number of times limits (bit strings) used:          1,067

    Use by bit string (percentage):
      Current year minus 5                              26.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.7%
      Current year minus 2                               0.8%
      Current year minus 1                               0.3%
      Current year                                       0.7%
      English Language                                  34.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.1%
      Russian Language                                   0.0%
      XS Abstract                                        1.3%
      XS Adolescence                                     0.0%
      XS Adult                                           0.3%
      XS Aged                                            0.0%
      XS Animal                                          0.1%
      XS Case Report                                     0.1%
      XS Child                                           0.0%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          1.1%
      XS Human                                           6.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.5%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         25.0%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         0.7%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.0%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   6,137
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  92.3%
    Percentage of ORs                                    4.8%
    Percentage of AND NOTs                               2.9%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.5%
    BRIEF                                               61.8%
    LONG                                                 0.6%
    MEDLINE                                              2.3%
    FIELDS                                               4.7%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.7%
    BROWSE LONG                                          0.4%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.2%

  Ten most frequent errors:
    1. NS command - no next screen                      42.8%
    2. First word of command is invalid                 24.2%
    3. FIND command with invalid index name              6.0%
    4. DISPLAY command contains invalid word             4.3%
    5. Add-on search with invalid index name             2.0%
    6. Search term missing from search command           1.4%
    7. PS command - no previous screen                   1.4%
    8. Valid command at an inappropriate time            1.3%
    9. DISPLAY command - no FIND results                 1.1%
   10. Command containing escape or arrow key            1.0%
   11. All others                                       14.4%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   13.3%
    2. FIND                                             13.3%
    3. MEDLINE BACKFILES                                 8.4%
    4. Unrecognized term                                 7.9%
    5. LOCATE (article dbs w/o monographs)               6.4%
    6. INDEXES                                           5.4%
    7. DATABASES                                         4.9%
    8. COMMANDS                                          4.4%
    9. MAIL                                              3.0%
   10. A059                                              2.5%
   11. All others                                       27.2%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.4%
    2. First word of command is invalid                 14.5%
    3. FIND command with invalid index name              7.3%
    4. DISPLAY command-first of >1 screen                5.6%
    5. DISPLAY command - middle of >1 screen             4.9%
    6. DISPLAY command - last of >1 screen               4.4%
    7. NS of SHOW/EXP command-no next screen             4.2%
    8. FIND command with zero results                    2.8%
    9. Multi-index search with zero results              2.8%
   10.                                      848          2.8%
   11. All others                                       30.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          76.0%
    2. SEARCH                                           12.5%
    3. MAIL STATUS                                       8.3%
    4. SETTINGS                                          3.1%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)