MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 07/28/01 through 08/03/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          62         443         505
    Davis                        41         414          79         534
    Irvine                        0         308           0         308
    Los Angeles                   0          15          78          93
    Riverside                     0           6          19          25
    San Diego                    76         497          24         597
    San Francisco                70           0       1,120       1,190
    Santa Barbara                 0           4          10          14
    Santa Cruz                    2           1          88          91
    Stanford                                                        229
    Other (including DLA)         0           0       1,941       1,941
                    _______________   _________   _________   _________
    Total:                      189       1,307       3,802       5,527


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,955           13,147                137,790
    MED90 database          719            1,625                  8,896
    MED85 database          361              689                  3,380
    MED80 database          219              370                  2,856
    MED75 database          147              306                  1,230
    MED66 database          126              301                  1,394


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               84              214                  1,887
     2-4  a.m.               40              121                    614
     4-6  a.m.               52              165                  1,909
     6-8  a.m.              138              383                  4,569
     8-10 a.m.              702            2,030                 17,958
    10-12 a.m.            1,030            3,274                 25,372
    12-2  p.m.              932            2,742                 21,363
     2-4  p.m.            1,101            2,971                 29,613
     4-6  p.m.              803            2,286                 25,789
     6-8  p.m.              366            1,343                 13,795
     8-10 p.m.              180              601                  7,221
    10-12 p.m.               99              308                  5,456
    __________       __________       __________      _________________
        Total:            5,527           16,438                155,546


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 22:40       14:08       16:35       14:23
      Median                  12:12        9:02       13:25        9:22
    Total:
      Average                 22:40       14:08       16:35       14:23
      Median                  12:12        9:02       13:25        9:22


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.6
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                5,527              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                    1151.2
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation        10392.5
    Percent of searches completed with 0 results         19.9%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   64.3%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          11,964          25.7%
    DISPLAY (excluding automatic displays)        16,313          35.0%
    BROWSE                                           278           0.6%
    SELECT                                           128           0.3%
    HELP                                             206           0.4%
    EXPLAIN                                          205           0.4%
    SAVE                                           2,988           6.4%
    SET/RESET                                      2,882           6.2%
    SHOW                                             131           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,734           8.0%
    LOGON or LOGOFF                                5,687          12.2%
    COMMENT                                            0           0.0%
    OTHER                                          2,089           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,357  31.0%   1,042   19.4%      11   116.9   744.9
  TITLE WORD       2,072  12.0%     688   33.2%       8  3204.8 19797.2
  EXACT TITLE        210   1.2%      68   32.4%       1    18.2   107.4
  JOURNAL            910   5.3%     236   25.9%     588  2877.1  6946.3
  EXACT JOURNAL      302   1.7%      88   29.1%   1,035  2915.6  4530.3
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          5,695  32.9%   1,086   19.1%      29  1483.0 10909.5
  SUBJECT WORD         6   0.0%       4   66.7%   1,978  1977.5  2608.5
  SUBJECT            445   2.6%     139   31.2%     158  4611.8 37265.6
  MAJOR SUBJECT       67   0.4%       4    6.0%   2,358 11652.9 18166.2
  EXACT SUBJECT      174   1.0%      37   21.3%     168  2112.6  8063.4
  MAJOR XS            43   0.2%       3    7.0%     129  1001.2  1984.3
  EXPLODE XS          41   0.2%       2    4.9%     236 13840.5 43365.2
  EXPLODE MAJOR       23   0.1%       4   17.4%   4,384 24389.1 52463.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,100   6.4%     143   13.0%      28   360.8  1956.2
  LANGUAGE           372   2.1%      19    5.1%      95   535.9     0.0
  PUB TYPE           277   1.6%      15    5.4%      32   372.6  1782.5
  Other indexes      251   1.5%      36   14.3%       1   814.8  5866.8

  By number of indexes:
  Multiple         5,410  34.6%   1,059   19.6%      12   581.0 10230.5
  Single          10,234  65.4%   2,105   20.6%      31  2006.6 12654.9


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  JOURNAL             88  31.8%      14   15.9%       2     4.9    10.7
  EXACT JOURNAL       12   4.3%       0    0.0%       1     1.5     1.0
  SUBJECT            161  58.1%      47   29.2%       2     5.6     9.9
  EXACT SUBJECT       16   5.8%       2   12.5%       1     8.6    15.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             277   100%      63   22.7%       2     5.3    10.3


  LIMITS:

    Number of times limits (bit strings) used:          1,142

    Use by bit string (percentage):
      Current year minus 5                              29.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.6%
      Current year minus 2                               0.4%
      Current year minus 1                               0.6%
      Current year                                       0.6%
      English Language                                  36.0%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.7%
      XS Adult                                           0.1%
      XS Aged                                            0.0%
      XS Animal                                          0.1%
      XS Case Report                                     0.0%
      XS Child                                           0.1%
      XS Comparative Studies                             0.3%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                           7.6%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      1.4%
      XS Rats                                            0.4%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         18.1%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         2.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   6,235
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.2%
    Percentage of ORs                                    4.6%
    Percentage of AND NOTs                               1.2%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.8%
    BRIEF                                               62.1%
    LONG                                                 1.4%
    MEDLINE                                              1.0%
    FIELDS                                               3.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.8%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.2%

  Ten most frequent errors:
    1. NS command - no next screen                      40.7%
    2. First word of command is invalid                 25.5%
    3. FIND command with invalid index name              5.8%
    4. DISPLAY command contains invalid word             3.9%
    5. Add-on search with invalid index name             2.3%
    6. PS command - no previous screen                   2.0%
    7. Valid command at an inappropriate time            1.7%
    8. Search term missing from search command           1.6%
    9. DISPLAY command - no FIND results                 1.3%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       13.9%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   10.7%
    2. FIND                                             10.7%
    3. LOCATE (article dbs w/o monographs)               7.3%
    4. Unrecognized term                                 6.8%
    5. DATABASES                                         5.4%
    6. INDEXES                                           5.4%
    7. DISPLAY                                           4.4%
    8. MEDLINE BACKFILES                                 4.4%
    9. 3304                                              2.9%
   10. COMMANDS                                          2.9%
   11. All others                                       31.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.9%
    2. First word of command is invalid                 15.1%
    3. FIND command with invalid index name              6.6%
    4. DISPLAY command - middle of >1 screen             5.1%
    5. DISPLAY command-first of >1 screen                4.4%
    6. NS command - no next screen                       4.1%
    7. FIND command with zero results                    3.6%
    8. FIND command retrieves >1 book                    3.6%
    9.                                      848          2.7%
   10. FIND command retrieves 1 book                     2.4%
   11. All others                                       39.0%


  Ten most frequent SHOW requests:
    1. HISTORY                                          79.1%
    2. SEARCH                                            7.0%
    3. MAIL STATUS                                       5.8%
    4. SETTINGS                                          3.5%
    5. MAIL SETTINGS                                     1.2%
    6. MEDLINE GLOSSARY                                  1.2%
    7. MEDLINE LOADING STATISTICS                        1.2%
    8. MEDLINE NEWS                                      1.2%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)