MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 08/04/01 through 08/10/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          69         459         528
    Davis                        15         447          93         555
    Irvine                        0         293           0         293
    Los Angeles                   0          42          79         121
    Riverside                     0          10          48          58
    San Diego                    68         335          19         422
    San Francisco                85           0       1,339       1,424
    Santa Barbara                 0           1          40          41
    Santa Cruz                   22           8          53          83
    Stanford                                                        257
    Other (including DLA)         0           0       1,714       1,714
                    _______________   _________   _________   _________
    Total:                      190       1,205       3,844       5,496


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,843           11,843                148,874
    MED90 database          686            1,485                  8,423
    MED85 database          407              791                  3,437
    MED80 database          298              609                  3,575
    MED75 database          152              266                  1,746
    MED66 database          110              234                  1,284


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               53              192                  2,534
     2-4  a.m.               30               56                    811
     4-6  a.m.               50              103                    974
     6-8  a.m.              176              480                  3,404
     8-10 a.m.              581            1,601                 16,274
    10-12 a.m.            1,113            2,919                 25,836
    12-2  p.m.              900            2,672                 40,213
     2-4  p.m.            1,075            2,938                 27,565
     4-6  p.m.              856            2,470                 28,331
     6-8  p.m.              331              815                  9,049
     8-10 p.m.              181              565                  6,604
    10-12 p.m.              150              417                  5,744
    __________       __________       __________      _________________
        Total:            5,496           15,228                167,339


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 18:17       14:05       24:32       14:16
      Median                  12:25        9:22       13:43        9:16
    Total:
      Average                 18:17       14:05       24:32       14:16
      Median                  12:25        9:22       13:43        9:16


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.7
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                5,496              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     819.5
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8564.2
    Percent of searches completed with 0 results         20.8%

    Percent of searches entered that are long             0.7%
    Percent of long searches completed                   68.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          11,420          25.2%
    DISPLAY (excluding automatic displays)        16,315          36.0%
    BROWSE                                           278           0.6%
    SELECT                                            79           0.2%
    HELP                                             178           0.4%
    EXPLAIN                                          153           0.3%
    SAVE                                           2,938           6.5%
    SET/RESET                                      2,805           6.2%
    SHOW                                             128           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,116           6.9%
    LOGON or LOGOFF                                5,805          12.8%
    COMMENT                                            0           0.0%
    OTHER                                          2,123           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    5,093  30.8%   1,114   21.9%      12   149.2  1055.0
  TITLE WORD       2,112  12.8%     748   35.4%       6   424.5  3737.4
  EXACT TITLE        126   0.8%      62   49.2%       1   154.7  1066.9
  JOURNAL            862   5.2%     229   26.6%     164  1890.7  4529.0
  EXACT JOURNAL      235   1.4%      57   24.3%     612  1774.8  3356.2
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          5,452  33.0%   1,008   18.5%      28  1771.4 14559.5
  SUBJECT WORD        17   0.1%       5   29.4%      33    57.8    78.6
  SUBJECT            357   2.2%     101   28.3%      75  3133.3 16761.5
  MAJOR SUBJECT       47   0.3%       5   10.6%     258  2317.9  6027.4
  EXACT SUBJECT      260   1.6%      52   20.0%      67  2338.6 11042.5
  MAJOR XS            45   0.3%       5   11.1%     167  1083.3  4327.1
  EXPLODE XS         108   0.7%      22   20.4%      37  1618.9  3778.1
  EXPLODE MAJOR        5   0.0%       0    0.0%  149193 89577.4 81632.1
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               868   5.3%     115   13.2%      22   179.9   494.7
  LANGUAGE           445   2.7%      23    5.2%      70  1192.4     0.0
  PUB TYPE           273   1.7%      23    8.4%      35  1002.6  9683.2
  Other indexes      218   1.3%      26   11.9%       1    76.2   498.9

  By number of indexes:
  Multiple         5,051  34.9%   1,113   22.0%      12   599.5  8019.8
  Single           9,429  65.1%   1,955   20.7%      31  1345.1 10694.4


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       13   4.7%       2   15.4%       3     5.9    11.7
  JOURNAL             45  16.4%      11   24.4%       2     7.2    23.8
  EXACT JOURNAL       13   4.7%       2   15.4%       2     3.0     3.3
  SUBJECT            175  63.9%      53   30.3%       2     5.7     9.5
  EXACT SUBJECT       28  10.2%       1    3.6%       1     1.5     2.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             1   0.4%       1    100%       0     0.0     0.0
  Single             272  99.6%      67   24.6%       2     5.3    12.5


  LIMITS:

    Number of times limits (bit strings) used:          1,066

    Use by bit string (percentage):
      Current year minus 5                              21.9%
      Current year minus 4                               0.0%
      Current year minus 3                               1.0%
      Current year minus 2                               0.5%
      Current year minus 1                               0.2%
      Current year                                       0.5%
      English Language                                  42.3%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.2%
      XS Animal                                          0.2%
      XS Case Report                                     0.0%
      XS Child                                           0.8%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           8.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.5%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         18.2%
      PT Journal Article                                 0.5%
      SUBSET AIM                                         3.1%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.0%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.3%

  BOOLEAN:

    Number of searches with Booleans:                   5,998
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  93.3%
    Percentage of ORs                                    4.2%
    Percentage of AND NOTs                               2.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.2%
    BRIEF                                               61.9%
    LONG                                                 1.1%
    MEDLINE                                              1.1%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.1%
    BROWSE LONG                                          0.7%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.2%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.4%

  Ten most frequent errors:
    1. NS command - no next screen                      41.9%
    2. First word of command is invalid                 23.9%
    3. FIND command with invalid index name              6.9%
    4. DISPLAY command contains invalid word             3.9%
    5. Add-on search with invalid index name             1.8%
    6. Search term missing from search command           1.7%
    7. Valid command at an inappropriate time            1.6%
    8. DISPLAY command - no FIND results                 1.6%
    9. PS command - no previous screen                   1.6%
   10. DISPLAY command-record numbers too large          1.3%
   11. All others                                       13.8%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   19.6%
    2. MEDLINE BACKFILES                                 9.8%
    3. FIND                                              9.2%
    4. LOCATE (article dbs w/o monographs)               8.5%
    5. INDEXES                                           5.2%
    6. COMMANDS                                          5.2%
    7. MAIL                                              4.6%
    8. Unrecognized term                                 4.6%
    9. DISPLAY                                           3.3%
   10. DATABASES                                         2.6%
   11. All others                                       26.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               22.7%
    2. First word of command is invalid                 15.7%
    3. FIND command with invalid index name              9.7%
    4. DISPLAY command - middle of >1 screen             5.1%
    5. DISPLAY command-first of >1 screen                3.9%
    6. DISPLAY command-complete in one screen            3.6%
    7. NS of SHOW/EXP command-no next screen             3.6%
    8. NS command - no next screen                       3.3%
    9. Add-on without index name                         3.0%
   10. FIND command with zero results                    2.7%
   11. All others                                       27.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          70.2%
    2. SEARCH                                           10.6%
    3. MAIL STATUS                                      10.6%
    4. SETTINGS                                          2.1%
    5. STANFORD LIBRARY HOURS                            1.1%
    6. TIME                                              1.1%
    7. MAIL SETTINGS                                     1.1%
    8. DISPLAY                                           1.1%
    9. MEDLINE GLOSSARY                                  1.1%
   10. MEDLINE NEWS                                      1.1%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)