MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 08/18/01 through 08/24/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          49         358         407
    Davis                        31         336          66         433
    Irvine                        0         273           0         273
    Los Angeles                   0           1          84          85
    Riverside                     0           5          38          43
    San Diego                    96         323          32         451
    San Francisco                66           0       1,035       1,101
    Santa Barbara                 0           3          21          24
    Santa Cruz                    1           3          39          43
    Stanford                                                        205
    Other (including DLA)         0           0       1,738       1,738
                    _______________   _________   _________   _________
    Total:                      194         993       3,411       4,803


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,431           11,482                134,394
    MED90 database          594            1,291                  7,215
    MED85 database          336              697                  3,695
    MED80 database          203              432                  2,915
    MED75 database          122              233                  1,271
    MED66 database          117              269                 11,444


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               69              207                  1,730
     2-4  a.m.               27               60                  1,517
     4-6  a.m.               35               54                    453
     6-8  a.m.              105              291                 22,643
     8-10 a.m.              647            1,816                 10,847
    10-12 a.m.              925            2,670                 25,286
    12-2  p.m.              869            2,632                 27,331
     2-4  p.m.              985            3,102                 35,327
     4-6  p.m.              705            2,005                 19,461
     6-8  p.m.              277              981                  9,019
     8-10 p.m.               87              320                  4,228
    10-12 p.m.               72              266                  3,092
    __________       __________       __________      _________________
        Total:            4,803           14,404                160,934


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 19:51       14:02       18:15       15:24
      Median                  12:18        8:53       14:48       10:05
    Total:
      Average                 19:51       14:02       18:15       15:24
      Median                  12:18        8:53       14:48       10:05


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      3.1
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,803              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      3.0
    Retrievals per search - average                     946.4
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7128.2
    Percent of searches completed with 0 results         21.2%

    Percent of searches entered that are long             0.5%
    Percent of long searches completed                   70.1%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          10,479          26.1%
    DISPLAY (excluding automatic displays)        14,210          35.4%
    BROWSE                                           290           0.7%
    SELECT                                            82           0.2%
    HELP                                             177           0.4%
    EXPLAIN                                          121           0.3%
    SAVE                                           2,155           5.4%
    SET/RESET                                      2,438           6.1%
    SHOW                                             124           0.3%
    ADD-ON (AND, OR, AND NOT)                      3,223           8.0%
    LOGON or LOGOFF                                5,103          12.7%
    COMMENT                                            0           0.0%
    OTHER                                          1,785           4.4%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,486  29.3%     918   20.5%      13   142.7   759.2
  TITLE WORD       2,255  14.7%     797   35.3%       6   397.7  2520.8
  EXACT TITLE        131   0.9%      58   44.3%       1    12.0    38.9
  JOURNAL            859   5.6%     225   26.2%     191  3703.7 10864.0
  EXACT JOURNAL      320   2.1%      84   26.2%     473  2217.9  4667.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,821  31.5%     929   19.3%      26  1802.0 11488.9
  SUBJECT WORD         6   0.0%       4   66.7%     312   312.0   342.2
  SUBJECT            405   2.6%     108   26.7%      92  2406.6  8444.4
  MAJOR SUBJECT       43   0.3%       4    9.3%     313  4770.8  8976.9
  EXACT SUBJECT      164   1.1%      32   19.5%      57   911.1  3306.2
  MAJOR XS            23   0.2%       1    4.3%   1,965  4006.8  5743.6
  EXPLODE XS          74   0.5%      14   18.9%     573 17523.5 27063.9
  EXPLODE MAJOR       16   0.1%       1    6.3%     543  3829.1  5666.2
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               898   5.9%     127   14.1%      13   136.9   495.7
  LANGUAGE           349   2.3%      14    4.0%      75  1193.8     0.0
  PUB TYPE           288   1.9%      12    4.2%      33   895.8  9163.8
  Other indexes      235   1.5%      52   22.1%       1    13.6    93.3

  By number of indexes:
  Multiple         4,873  35.7%   1,018   20.9%      11   757.2  5600.7
  Single           8,789  64.3%   1,930   22.0%      30  1551.3  9376.9


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH       10   3.5%       1   10.0%       2     6.8    11.3
  JOURNAL             44  15.3%       8   18.2%       2    11.5    22.2
  EXACT JOURNAL        7   2.4%       1   14.3%       1     2.2     2.9
  SUBJECT            223  77.4%      41   18.4%       2    30.5   203.4
  EXACT SUBJECT        4   1.4%       2   50.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             288   100%      53   18.4%       2    25.7   179.3


  LIMITS:

    Number of times limits (bit strings) used:          1,025

    Use by bit string (percentage):
      Current year minus 5                              26.1%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.4%
      Current year minus 1                               0.5%
      Current year                                       0.6%
      English Language                                  35.7%
      French Language                                    0.2%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.4%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            0.5%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.6%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                          10.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.6%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         19.0%
      PT Journal Article                                 0.4%
      SUBSET AIM                                         2.6%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.1%

  BOOLEAN:

    Number of searches with Booleans:                   5,551
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  94.5%
    Percentage of ORs                                    3.9%
    Percentage of AND NOTs                               1.6%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.5%
    BRIEF                                               60.2%
    LONG                                                 1.0%
    MEDLINE                                              0.8%
    FIELDS                                               5.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.5%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.3%
    Other                                               27.0%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              7.6%

  Ten most frequent errors:
    1. NS command - no next screen                      40.1%
    2. First word of command is invalid                 23.7%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             5.2%
    5. Search term missing from search command           2.0%
    6. PS command - no previous screen                   1.9%
    7. Add-on search with invalid index name             1.9%
    8. DISPLAY command-record numbers too large          1.4%
    9. DISPLAY command - no FIND results                 1.3%
   10. Valid command at an inappropriate time            1.3%
   11. All others                                       14.7%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   12.4%
    2. FIND                                             12.4%
    3. MEDLINE BACKFILES                                 9.1%
    4. Unrecognized term                                 7.4%
    5. COMMANDS                                          6.6%
    6. LOCATE (article dbs w/o monographs)               5.0%
    7. DATABASES                                         5.0%
    8. MAIL                                              4.1%
    9. DISPLAY                                           4.1%
   10. INDEXES                                           4.1%
   11. All others                                       24.8%


  Ten most frequent HELP situations:
    1. First word of command is invalid                 19.1%
    2. Command mode selected from Welcome               18.5%
    3. FIND command with invalid index name             10.4%
    4. DISPLAY command-first of >1 screen                7.7%
    5. DISPLAY command - middle of >1 screen             5.7%
    6. NS command - no next screen                       3.7%
    7. FIND command retrieves >1 book                    3.4%
    8. Valid command at an inappropriate time            2.3%
    9. PS command - no previous screen                   2.3%
   10. DISPLAY command-complete in one screen            2.0%
   11. All others                                       29.8%


  Ten most frequent SHOW requests:
    1. HISTORY                                          72.3%
    2. SEARCH                                            6.4%
    3. MAIL STATUS                                       5.3%
    4. UPDATE                                            5.3%
    5. SETTINGS                                          3.2%
    6. MEDLINE GLOSSARY                                  3.2%
    7. UCSF PASSWORDS                                    1.1%
    8. 0800                                              1.1%
    9. MEDLINE LOADING STATISTICS                        1.1%
   10. CC LOADING STATISTICS                             1.1%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)