MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/08/01 through 09/14/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          37         461         498
    Davis                        18         342          55         415
    Irvine                        0         311           0         311
    Los Angeles                   0          15          84          99
    Riverside                     0           9          37          46
    San Diego                    88         338          43         469
    San Francisco                94           0         762         856
    Santa Barbara                 0           3           8          11
    Santa Cruz                    0           0          46          46
    Stanford                                                         76
    Other (including DLA)         0           0       1,764       1,764
                    _______________   _________   _________   _________
    Total:                      200       1,055       3,260       4,591


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,298            9,465                108,177
    MED90 database          566            1,162                  6,603
    MED85 database          294              563                  2,417
    MED80 database          199              365                  1,817
    MED75 database          133              254                  1,038
    MED66 database          101              236                  1,536


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               19               80                    800
     2-4  a.m.               25               43                  1,130
     4-6  a.m.               38               89                  1,279
     6-8  a.m.               95              214                  1,872
     8-10 a.m.              700            1,775                 14,859
    10-12 a.m.              985            2,421                 21,579
    12-2  p.m.              749            1,958                 19,082
     2-4  p.m.              930            2,639                 21,507
     4-6  p.m.              611            1,588                 19,108
     6-8  p.m.              250              696                  7,537
     8-10 p.m.              117              323                  9,546
    10-12 p.m.               72              219                  3,289
    __________       __________       __________      _________________
        Total:            4,591           12,045                121,588


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 15:14       15:15       12:38       14:41
      Median                  12:05        9:21       12:03       10:01
    Total:
      Average                 15:14       15:15       12:38       14:41
      Median                  12:05        9:21       12:03       10:01


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.5      1.4
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,591              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.6
    Retrievals per search - average                     723.6
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         6021.1
    Percent of searches completed with 0 results         21.4%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   69.7%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           9,033          26.1%
    DISPLAY (excluding automatic displays)        11,573          33.4%
    BROWSE                                           247           0.7%
    SELECT                                            91           0.3%
    HELP                                             183           0.5%
    EXPLAIN                                          151           0.4%
    SAVE                                           2,078           6.0%
    SET/RESET                                      2,430           7.0%
    SHOW                                             104           0.3%
    ADD-ON (AND, OR, AND NOT)                      2,514           7.3%
    LOGON or LOGOFF                                4,704          13.6%
    COMMENT                                            0           0.0%
    OTHER                                          1,555           4.5%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,031  31.0%     778   19.3%      11   140.0   901.2
  TITLE WORD       1,811  13.9%     621   34.3%       6   430.0  2699.3
  EXACT TITLE         88   0.7%      40   45.5%       2    22.8    87.8
  JOURNAL            675   5.2%     201   29.8%     102  2100.4  5251.8
  EXACT JOURNAL      214   1.6%      62   29.0%     630  2399.0  4567.9
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,283  32.9%     861   20.1%      23  1190.9  7203.3
  SUBJECT WORD        33   0.3%      17   51.5%     105  1217.6  2972.2
  SUBJECT            239   1.8%     100   41.8%     703  5458.1 17344.1
  MAJOR SUBJECT       22   0.2%       1    4.5%     495   858.3   975.6
  EXACT SUBJECT      118   0.9%      23   19.5%      99  2207.3 10743.2
  MAJOR XS            18   0.1%       1    5.6%     152  1837.8  5307.5
  EXPLODE XS          52   0.4%       3    5.8%     166 18154.4 52026.5
  EXPLODE MAJOR        4   0.0%       0    0.0%  48,176 60690.5 72720.3
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               901   6.9%     100   11.1%      13   208.2  1457.8
  LANGUAGE           226   1.7%       8    3.5%      68   714.6     0.0
  PUB TYPE           244   1.9%       7    2.9%      54   189.8   357.8
  Other indexes      162   1.2%      24   14.8%       1    38.7   154.4

  By number of indexes:
  Multiple         3,879  33.6%     797   20.5%       9   324.4  3896.0
  Single           7,649  66.3%   1,717   22.4%      26  1287.0  8057.3


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        5   2.0%       0    0.0%      12     9.6     3.9
  JOURNAL             45  18.4%      10   22.2%       2    67.1   376.6
  EXACT JOURNAL        3   1.2%       0    0.0%       1     1.3     0.6
  SUBJECT            174  71.3%      34   19.5%       2     6.1     9.4
  EXACT SUBJECT       17   7.0%       1    5.9%       5     7.6     8.4
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             244   100%      45   18.4%       2    16.9   158.0


  LIMITS:

    Number of times limits (bit strings) used:            759

    Use by bit string (percentage):
      Current year minus 5                              38.7%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.5%
      Current year minus 1                               0.1%
      Current year                                       0.4%
      English Language                                  31.0%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        1.3%
      XS Adolescence                                     0.1%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           7.0%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.8%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         14.8%
      PT Journal Article                                 0.3%
      SUBSET AIM                                         3.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.1%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,378
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  96.4%
    Percentage of ORs                                    2.2%
    Percentage of AND NOTs                               1.4%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.7%
    BRIEF                                               61.7%
    LONG                                                 1.2%
    MEDLINE                                              0.9%
    FIELDS                                               3.9%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.4%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.4%
    Other                                               27.3%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              7.9%

  Ten most frequent errors:
    1. NS command - no next screen                      39.0%
    2. First word of command is invalid                 26.8%
    3. FIND command with invalid index name              7.9%
    4. DISPLAY command contains invalid word             4.5%
    5. Search term missing from search command           2.2%
    6. PS command - no previous screen                   1.8%
    7. Add-on search with invalid index name             1.6%
    8. Valid command at an inappropriate time            1.3%
    9. DISPLAY command-record numbers too large          1.1%
   10. DISPLAY command - no FIND results                 1.0%
   11. All others                                       12.8%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   12.6%
    2. Unrecognized term                                11.9%
    3. LOCATE (article dbs w/o monographs)               9.9%
    4. FIND                                              9.3%
    5. MEDLINE BACKFILES                                 7.9%
    6. DISPLAY                                           5.3%
    7. PERIODICALS                                       2.6%
    8. INDEXES                                           2.6%
    9. 3318                                              2.6%
   10. SETTINGS                                          2.6%
   11. All others                                       26.3%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               24.3%
    2. First word of command is invalid                 13.2%
    3. FIND command with invalid index name              8.7%
    4. DISPLAY command-first of >1 screen                7.2%
    5. DISPLAY command - middle of >1 screen             5.7%
    6. FIND command retrieves >1 book                    5.4%
    7. NS command - no next screen                       2.4%
    8. DISPLAY command-complete in one screen            2.4%
    9. NS of SHOW/EXP command-no next screen             2.4%
   10. DISPLAY command - last of >1 screen               2.1%
   11. All others                                       32.5%


  Ten most frequent SHOW requests:
    1. HISTORY                                          48.8%
    2. MAIL STATUS                                      22.0%
    3. SEARCH                                           19.5%
    4. MAIL SETTINGS                                     2.4%
    5. SETTINGS                                          2.4%
    6. MEDLINE NEWS                                      2.4%
    7. MEDLINE GLOSSARY                                  1.2%
    8. DATABASES                                         1.2%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)