MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 09/15/01 through 09/21/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          77         507         584
    Davis                        14         348          49         411
    Irvine                        0         411           0         411
    Los Angeles                   0          17          91         108
    Riverside                     0           2          30          32
    San Diego                    88         390           6         484
    San Francisco                64           0         832         896
    Santa Barbara                 0           3          57          60
    Santa Cruz                    0           1          12          13
    Stanford                                                         89
    Other (including DLA)         0           0       1,702       1,702
                    _______________   _________   _________   _________
    Total:                      166       1,249       3,286       4,790


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,526           10,649                106,562
    MED90 database          540            1,149                  6,794
    MED85 database          299              576                  3,251
    MED80 database          201              417                  2,037
    MED75 database          122              209                  1,694
    MED66 database          102              217                    747


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               30              113                  1,488
     2-4  a.m.               15               41                    524
     4-6  a.m.               38               74                    374
     6-8  a.m.              122              445                  3,559
     8-10 a.m.              651            1,585                 10,216
    10-12 a.m.              898            2,316                 15,937
    12-2  p.m.              830            2,344                 24,235
     2-4  p.m.              995            2,756                 25,439
     4-6  p.m.              714            2,003                 22,355
     6-8  p.m.              321              839                 10,227
     8-10 p.m.              105              413                  3,376
    10-12 p.m.               71              288                  3,355
    __________       __________       __________      _________________
        Total:            4,790           13,217                121,085


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 20:06       14:46       23:37       14:50
      Median                  13:33        9:22       14:45        9:39
    Total:
      Average                 20:06       14:46       23:37       14:50
      Median                  13:33        9:22       14:45        9:39


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.7
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,790              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     749.0
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7564.4
    Percent of searches completed with 0 results         21.1%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   61.4%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           9,817          25.8%
    DISPLAY (excluding automatic displays)        13,370          35.1%
    BROWSE                                           152           0.4%
    SELECT                                            95           0.2%
    HELP                                             229           0.6%
    EXPLAIN                                          206           0.5%
    SAVE                                           2,276           6.0%
    SET/RESET                                      2,546           6.7%
    SHOW                                             113           0.3%
    ADD-ON (AND, OR, AND NOT)                      2,672           7.0%
    LOGON or LOGOFF                                4,873          12.8%
    COMMENT                                            0           0.0%
    OTHER                                          1,770           4.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,025  28.9%     809   20.1%      13   118.9   585.6
  TITLE WORD       1,962  14.1%     639   32.6%       6   505.8  4618.5
  EXACT TITLE        272   2.0%     102   37.5%       1    17.0   117.4
  JOURNAL            667   4.8%     206   30.9%     268  2206.9  6076.5
  EXACT JOURNAL      458   3.3%     163   35.6%     531  2015.4  4086.1
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,566  32.8%     790   17.3%      29  1520.1 13070.3
  SUBJECT WORD         2   0.0%       1   50.0%      17    17.0     0.0
  SUBJECT            263   1.9%     106   40.3%     273  4330.4  9492.5
  MAJOR SUBJECT       29   0.2%       6   20.7%     437  1729.0  3652.5
  EXACT SUBJECT      166   1.2%      31   18.7%     110  1551.1  3580.3
  MAJOR XS            23   0.2%       6   26.1%      88   374.8  1029.6
  EXPLODE XS          49   0.4%       7   14.3%      39  6256.5 27315.2
  EXPLODE MAJOR        7   0.1%       1   14.3%     133   250.3   318.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               899   6.5%     127   14.1%      20   168.4   504.3
  LANGUAGE           242   1.7%      15    6.2%      56   796.6     0.0
  PUB TYPE           152   1.1%      22   14.5%      31   408.1  1121.3
  Other indexes      105   0.8%      14   13.3%       1    47.6   260.7

  By number of indexes:
  Multiple         4,015  32.2%     873   21.7%       9   269.6  3434.2
  Single           8,444  67.8%   1,793   21.2%      32  1341.5 10344.4


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        4   2.6%       1   25.0%       4     6.0     6.2
  JOURNAL             41  27.0%       8   19.5%       2     5.5     6.8
  EXACT JOURNAL        3   2.0%       0    0.0%       1     3.0     3.5
  SUBJECT             96  63.2%      17   17.7%       2     6.4    12.5
  EXACT SUBJECT        8   5.3%       2   25.0%      17    15.0     7.7
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             152   100%      28   18.4%       2     6.5    10.9


  LIMITS:

    Number of times limits (bit strings) used:            845

    Use by bit string (percentage):
      Current year minus 5                              36.2%
      Current year minus 4                               0.0%
      Current year minus 3                               0.8%
      Current year minus 2                               0.4%
      Current year minus 1                               0.6%
      Current year                                       0.2%
      English Language                                  29.8%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.1%
      Russian Language                                   0.0%
      XS Abstract                                        0.9%
      XS Adolescence                                     0.0%
      XS Adult                                           0.0%
      XS Aged                                            0.1%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.5%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           8.8%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      0.0%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         16.9%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         3.1%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.3%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,529
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  97.2%
    Percentage of ORs                                    2.1%
    Percentage of AND NOTs                               0.7%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.1%
    BRIEF                                               62.9%
    LONG                                                 1.4%
    MEDLINE                                              0.6%
    FIELDS                                               3.5%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.7%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               27.3%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              7.7%

  Ten most frequent errors:
    1. NS command - no next screen                      41.1%
    2. First word of command is invalid                 26.1%
    3. FIND command with invalid index name              6.8%
    4. DISPLAY command contains invalid word             4.1%
    5. PS command - no previous screen                   2.0%
    6. Add-on search with invalid index name             1.8%
    7. Search term missing from search command           1.6%
    8. Valid command at an inappropriate time            1.3%
    9. DISPLAY command-record numbers too large          1.0%
   10. Command containing escape or arrow key            0.8%
   11. All others                                       13.3%


  Ten most frequent EXPLAIN requests:
    1. LOCATE (article dbs w/o monographs)              16.0%
    2. BOOKS DATABASE                                   13.6%
    3. FIND                                              8.7%
    4. DATABASES                                         6.3%
    5. INDEXES                                           5.8%
    6. Unrecognized term                                 5.3%
    7. MEDLINE BACKFILES                                 4.4%
    8. DISPLAY                                           3.9%
    9. ADD-ON SEARCH                                     3.4%
   10. DATES INDEX                                       2.4%
   11. All others                                       25.3%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               22.5%
    2. First word of command is invalid                 13.3%
    3. FIND command with invalid index name             10.3%
    4. DISPLAY command-first of >1 screen                9.4%
    5. DISPLAY command - middle of >1 screen             4.4%
    6. FIND command retrieves >1 book                    4.1%
    7. DISPLAY command - last of >1 screen               3.2%
    8. NS command - no next screen                       2.5%
    9. FIND command with zero results                    2.5%
   10. SET command with invalid setting                  2.3%
   11. All others                                       30.1%


  Ten most frequent SHOW requests:
    1. HISTORY                                          51.8%
    2. SEARCH                                           25.0%
    3. MAIL STATUS                                       8.0%
    4. TIMEOUT SETTING                                   6.3%
    5. MEDLINE GLOSSARY                                  1.8%
    6. DATABASES                                         1.8%
    7. TIME                                              0.9%
    8. MAIL SETTINGS                                     0.9%
    9. DISPLAY                                           0.9%
   10. SETTINGS                                          0.9%
   11. All others                                        1.8%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)