MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 10/13/01 through 10/19/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          55         432         487
    Davis                        22         331          50         403
    Irvine                        0         245           0         245
    Los Angeles                   0          14          77          91
    Riverside                     0           1          25          26
    San Diego                    76         319          12         407
    San Francisco                67           0         822         889
    Santa Barbara                 0           3          11          14
    Santa Cruz                    0           5          40          45
    Stanford                                                         83
    Other (including DLA)         0           0       1,731       1,731
                    _______________   _________   _________   _________
    Total:                      165         973       3,200       4,421


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,232           10,020                 96,270
    MED90 database          491            1,099                  5,617
    MED85 database          263              549                  5,294
    MED80 database          193              377                 14,868
    MED75 database          137              251                 15,991
    MED66 database          105              231                  2,450


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               43               95                  1,237
     2-4  a.m.                8               16                     45
     4-6  a.m.               26               58                    446
     6-8  a.m.              125              395                  3,442
     8-10 a.m.              567            1,416                 13,408
    10-12 a.m.              795            2,220                 23,080
    12-2  p.m.              807            2,250                 19,178
     2-4  p.m.              978            2,763                 24,883
     4-6  p.m.              680            2,046                 27,563
     6-8  p.m.              233              803                  7,961
     8-10 p.m.               83              254                  3,482
    10-12 p.m.               76              211                 15,765
    __________       __________       __________      _________________
        Total:            4,421           12,527                140,490


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 21:45       14:58       15:29       14:44
      Median                  11:57       10:41       13:16       10:34
    Total:
      Average                 21:45       14:58       15:29       14:44
      Median                  11:57       10:41       13:16       10:34


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.7      1.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,421              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     712.6
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         6033.4
    Percent of searches completed with 0 results         21.4%

    Percent of searches entered that are long             0.7%
    Percent of long searches completed                   78.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           9,267          25.3%
    DISPLAY (excluding automatic displays)        12,617          34.5%
    BROWSE                                           540           1.5%
    SELECT                                            78           0.2%
    HELP                                             173           0.5%
    EXPLAIN                                          152           0.4%
    SAVE                                           2,401           6.6%
    SET/RESET                                      2,253           6.2%
    SHOW                                             127           0.3%
    ADD-ON (AND, OR, AND NOT)                      2,573           7.0%
    LOGON or LOGOFF                                4,716          12.9%
    COMMENT                                            0           0.0%
    OTHER                                          1,671           4.6%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,143  31.0%     856   20.7%      12   108.4   666.6
  TITLE WORD       1,736  13.0%     612   35.3%       7   625.9  5774.8
  EXACT TITLE         91   0.7%      51   56.0%       1    56.3   197.9
  JOURNAL            707   5.3%     236   33.4%      37  2014.8  6211.2
  EXACT JOURNAL      203   1.5%      66   32.5%     274  1689.7  3528.4
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,260  31.9%     824   19.3%      33  1324.6  9450.5
  SUBJECT WORD        18   0.1%       3   16.7%      14   657.4  2433.7
  SUBJECT            314   2.3%     102   32.5%      56  4184.4 15330.1
  MAJOR SUBJECT       18   0.1%       2   11.1%     142  3984.4 13695.1
  EXACT SUBJECT      240   1.8%      38   15.8%     114  1394.1  3252.0
  MAJOR XS            77   0.6%      10   13.0%     230  4730.2 11067.6
  EXPLODE XS          59   0.4%       8   13.6%     774  7953.9 18395.4
  EXPLODE MAJOR       23   0.2%       7   30.4%     684  4157.3  5476.6
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               855   6.4%      96   11.2%       9   122.1   371.8
  LANGUAGE           286   2.1%      15    5.2%      67   425.9     0.0
  PUB TYPE           537   4.0%      23    4.3%      39   276.6  1030.8
  Other indexes      118   0.9%      13   11.0%       7    96.8   284.4

  By number of indexes:
  Multiple         4,063  34.4%     839   20.6%      10   296.3  3123.6
  Single           7,742  65.6%   1,750   22.6%      32  1316.8  8350.6


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        1   0.2%       0    0.0%       1     1.0     0.0
  JOURNAL            272  50.6%     126   46.3%       2     3.8     6.9
  EXACT JOURNAL        4   0.7%       1   25.0%       1     1.0     0.0
  SUBJECT            233  43.4%      53   22.7%       2    64.6   436.7
  EXACT SUBJECT       27   5.0%       4   14.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             537   100%     184   34.3%       2    34.6   313.0


  LIMITS:

    Number of times limits (bit strings) used:            941

    Use by bit string (percentage):
      Current year minus 5                              30.4%
      Current year minus 4                               0.0%
      Current year minus 3                               0.7%
      Current year minus 2                               0.4%
      Current year minus 1                               0.2%
      Current year                                       0.4%
      English Language                                  30.7%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     0.0%
      XS Adult                                           0.1%
      XS Aged                                            0.5%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.1%
      XS Comparative Studies                             1.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           9.7%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.3%
      XS Rats                                            0.1%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         18.9%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         3.7%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            2.2%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,643
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  95.9%
    Percentage of ORs                                    2.5%
    Percentage of AND NOTs                               1.5%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.3%
    BRIEF                                               61.3%
    LONG                                                 0.7%
    MEDLINE                                              0.6%
    FIELDS                                               4.1%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        2.2%
    BROWSE LONG                                          1.0%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.2%
    Other                                               26.6%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.2%

  Ten most frequent errors:
    1. NS command - no next screen                      39.2%
    2. First word of command is invalid                 25.7%
    3. FIND command with invalid index name              7.3%
    4. DISPLAY command contains invalid word             4.2%
    5. Search term missing from search command           2.2%
    6. PS command - no previous screen                   2.1%
    7. Add-on search with invalid index name             1.8%
    8.                                     1185          1.7%
    9. DISPLAY command - no FIND results                 1.5%
   10. Command containing escape or arrow key            1.1%
   11. All others                                       13.3%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   22.4%
    2. LOCATE (article dbs w/o monographs)              21.7%
    3. FIND                                             12.5%
    4. MEDLINE BACKFILES                                 5.9%
    5. Unrecognized term                                 4.6%
    6. DATABASES                                         3.9%
    7. MAIL                                              2.6%
    8. INDEXES                                           2.6%
    9. 0025                                              2.0%
   10. DISPLAY                                           2.0%
   11. All others                                       24.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               23.4%
    2. First word of command is invalid                 18.8%
    3. DISPLAY command-first of >1 screen                8.6%
    4. FIND command with invalid index name              6.2%
    5. DISPLAY command - middle of >1 screen             4.9%
    6. FIND command with zero results                    3.4%
    7. FIND command retrieves >1 book                    3.1%
    8. NS command - no next screen                       2.5%
    9. DISPLAY command-complete in one screen            2.5%
   10. Add-on without index name                         2.2%
   11. All others                                       19.7%


  Ten most frequent SHOW requests:
    1. HISTORY                                          76.5%
    2. SEARCH                                            7.1%
    3. MAIL STATUS                                       6.1%
    4. MEDLINE NEWS                                      5.1%
    5. MEDLINE GLOSSARY                                  3.1%
    6. MELVYL                                            1.0%
    7. MAIL SETTINGS                                     1.0%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)