MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 10/20/01 through 10/26/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          53         404         457
    Davis                        18         499          96         613
    Irvine                        0         331           0         331
    Los Angeles                   0          13          42          55
    Riverside                     0           2          47          49
    San Diego                    82         386          40         508
    San Francisco                77           0         998       1,075
    Santa Barbara                 0           0          14          14
    Santa Cruz                    0           4          33          37
    Stanford                                                         54
    Other (including DLA)         0           0       1,921       1,921
                    _______________   _________   _________   _________
    Total:                      177       1,288       3,595       5,114


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,592           10,558                120,538
    MED90 database          644            1,300                  7,038
    MED85 database          342              662                  4,863
    MED80 database          249              472                  3,280
    MED75 database          158              303                  2,362
    MED66 database          129              245                  2,207


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               69              167                  2,018
     2-4  a.m.               27               63                    394
     4-6  a.m.               35               59                    346
     6-8  a.m.              174              466                  6,438
     8-10 a.m.              611            1,608                 13,334
    10-12 a.m.            1,007            2,481                 21,953
    12-2  p.m.              949            2,599                 21,774
     2-4  p.m.              963            2,542                 27,148
     4-6  p.m.              780            2,224                 21,812
     6-8  p.m.              301              726                 17,137
     8-10 p.m.              125              358                  3,929
    10-12 p.m.               73              247                  4,005
    __________       __________       __________      _________________
        Total:            5,114           13,540                140,288


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 19:10       14:52       17:57       14:50
      Median                  10:36        9:33       12:27       10:02
    Total:
      Average                 19:10       14:52       17:57       14:50
      Median                  10:36        9:33       12:27       10:02


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         1.0      6.9
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.7
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                5,114              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.6
    Retrievals per search - average                     809.2
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         7999.0
    Percent of searches completed with 0 results         19.6%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   65.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                          10,066          25.7%
    DISPLAY (excluding automatic displays)        13,986          35.7%
    BROWSE                                           297           0.8%
    SELECT                                            69           0.2%
    HELP                                             189           0.5%
    EXPLAIN                                          173           0.4%
    SAVE                                           2,072           5.3%
    SET/RESET                                      2,751           7.0%
    SHOW                                              77           0.2%
    ADD-ON (AND, OR, AND NOT)                      2,751           7.0%
    LOGON or LOGOFF                                5,062          12.9%
    COMMENT                                            0           0.0%
    OTHER                                          1,719           4.4%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    4,536  31.2%     888   19.6%       9    97.8   700.4
  TITLE WORD       1,997  13.7%     654   32.7%       6   386.0  2127.7
  EXACT TITLE         66   0.5%      28   42.4%       1   111.4   449.2
  JOURNAL            768   5.3%     222   28.9%     270  2168.9  7961.5
  EXACT JOURNAL      286   2.0%      80   28.0%     448  2439.9  6264.3
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,554  31.3%     733   16.1%      33  1755.7 12909.7
  SUBJECT WORD         9   0.1%       3   33.3%      35    90.2   142.9
  SUBJECT            252   1.7%      75   29.8%     130  2560.8  7003.6
  MAJOR SUBJECT       12   0.1%       1    8.3%   1,403  4585.6  6375.2
  EXACT SUBJECT      138   0.9%      29   21.0%     100  1383.8  4009.0
  MAJOR XS            41   0.3%       4    9.8%     338  2345.5  4302.9
  EXPLODE XS          25   0.2%       4   16.0%      21   480.5  1004.7
  EXPLODE MAJOR        6   0.0%       0    0.0%   4,246 77238.2  116305
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE             1,115   7.7%     140   12.6%      11   116.5   405.0
  LANGUAGE           222   1.5%       5    2.3%      58   952.9     0.0
  PUB TYPE           296   2.0%      11    3.7%      40   695.5  5269.0
  Other indexes      273   1.9%      60   22.0%       1    24.3   108.0

  By number of indexes:
  Multiple         4,410  34.5%     873   19.8%       9   391.8  6006.2
  Single           8,371  65.5%   1,668   19.9%      30  1418.8 10444.2


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  JOURNAL             58  19.6%      10   17.2%       1     9.2    29.5
  EXACT JOURNAL        5   1.7%       1   20.0%       4     3.3     1.5
  SUBJECT            215  72.6%      47   21.9%       2     7.3    12.3
  EXACT SUBJECT       18   6.1%       1    5.6%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             296   100%      59   19.9%       2     7.1    16.9


  LIMITS:

    Number of times limits (bit strings) used:            966

    Use by bit string (percentage):
      Current year minus 5                              38.4%
      Current year minus 4                               0.0%
      Current year minus 3                               2.8%
      Current year minus 2                               0.3%
      Current year minus 1                               0.5%
      Current year                                       0.2%
      English Language                                  26.8%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.1%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.2%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.1%
      XS Human                                           5.3%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.1%
      XS Mice                                            0.0%
      XS Middle Age                                      0.8%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         21.9%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         0.9%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.8%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,999
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  97.3%
    Percentage of ORs                                    2.4%
    Percentage of AND NOTs                               0.3%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.4%
    BRIEF                                               61.4%
    LONG                                                 1.2%
    MEDLINE                                              0.9%
    FIELDS                                               3.4%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.4%
    BROWSE LONG                                          0.8%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.2%
    Other                                               27.3%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              7.6%

  Ten most frequent errors:
    1. NS command - no next screen                      44.3%
    2. First word of command is invalid                 23.7%
    3. FIND command with invalid index name              5.5%
    4. DISPLAY command contains invalid word             4.8%
    5. PS command - no previous screen                   2.3%
    6. Add-on search with invalid index name             1.9%
    7. Valid command at an inappropriate time            1.5%
    8. Search term missing from search command           1.5%
    9. DISPLAY command - no FIND results                 1.2%
   10. NS of SHOW/EXP command-no next screen             0.8%
   11. All others                                       12.6%


  Ten most frequent EXPLAIN requests:
    1. FIND                                             16.8%
    2. BOOKS DATABASE                                   15.6%
    3. LOCATE (article dbs w/o monographs)               9.8%
    4. LOADING                                           8.1%
    5. Unrecognized term                                 5.8%
    6. 1752                                              4.0%
    7. MAIL                                              3.5%
    8. INDEXES                                           3.5%
    9. DISPLAY                                           2.3%
   10. MEDLINE BACKFILES                                 2.3%
   11. All others                                       29.0%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               20.7%
    2. First word of command is invalid                 16.0%
    3. FIND command with invalid index name              7.5%
    4. FIND command retrieves >1 book                    5.5%
    5. DISPLAY command-complete in one screen            4.7%
    6. DISPLAY command - last of >1 screen               4.7%
    7. DISPLAY command-first of >1 screen                3.6%
    8. NS command - no next screen                       3.3%
    9. DISPLAY command - middle of >1 screen             2.8%
   10.                                      763          2.2%
   11. All others                                       28.3%


  Ten most frequent SHOW requests:
    1. HISTORY                                          65.7%
    2. SEARCH                                            8.6%
    3. MAIL STATUS                                       7.1%
    4. MEDLINE NEWS                                      5.7%
    5. SETTINGS                                          4.3%
    6. MAIL SETTINGS                                     1.4%
    7. DISPLAY                                           1.4%
    8. MEDLINE GLOSSARY                                  1.4%
    9. LOCAL INFORMATION                                 1.4%
   10. UPDATE                                            1.4%
   11. All others                                        1.4%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)