MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/10/01 through 11/16/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          76         398         474
    Davis                        22         339          89         450
    Irvine                        0         229           0         229
    Los Angeles                   0          32          80         112
    Riverside                     0           7          25          32
    San Diego                    57         309          10         376
    San Francisco                74           0         857         931
    Santa Barbara                 0           0          33          33
    Santa Cruz                    0           6          24          30
    Stanford                                                         57
    Other (including DLA)         0           0       1,445       1,445
                    _______________   _________   _________   _________
    Total:                      153         998       2,961       4,169


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         2,995            9,064                 95,605
    MED90 database          485            1,232                 12,552
    MED85 database          286              700                 11,183
    MED80 database          172              395                  2,622
    MED75 database          129              244                  1,457
    MED66 database          102              216                  2,172


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               17               37                    431
     2-4  a.m.               24               74                    715
     4-6  a.m.               19               41                    168
     6-8  a.m.               92              330                  3,175
     8-10 a.m.              461            1,173                  9,747
    10-12 a.m.              830            2,212                 14,119
    12-2  p.m.              792            2,330                 25,583
     2-4  p.m.              852            2,479                 25,847
     4-6  p.m.              533            1,566                 16,328
     6-8  p.m.              274              870                 15,763
     8-10 p.m.              161              462                  3,419
    10-12 p.m.              114              277                 10,296
    __________       __________       __________      _________________
        Total:            4,169           11,851                125,591


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 16:23       14:53       16:20       14:54
      Median                  11:26        9:45       10:53       10:16
    Total:
      Average                 16:23       14:53       16:20       14:54
      Median                  11:26        9:45       10:53       10:16


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,169              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.8
    Retrievals per search - average                     949.9
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation        10639.5
    Percent of searches completed with 0 results         21.0%

    Percent of searches entered that are long             0.3%
    Percent of long searches completed                   57.9%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           8,610          25.7%
    DISPLAY (excluding automatic displays)        11,500          34.3%
    BROWSE                                           245           0.7%
    SELECT                                            78           0.2%
    HELP                                             245           0.7%
    EXPLAIN                                          170           0.5%
    SAVE                                           2,073           6.2%
    SET/RESET                                      2,255           6.7%
    SHOW                                             122           0.4%
    ADD-ON (AND, OR, AND NOT)                      2,617           7.8%
    LOGON or LOGOFF                                4,193          12.5%
    COMMENT                                            0           0.0%
    OTHER                                          1,429           4.3%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    3,571  28.9%     785   22.0%      11   140.6   968.4
  TITLE WORD       1,806  14.6%     554   30.7%       6   417.6  2636.5
  EXACT TITLE         75   0.6%      31   41.3%       3    38.8    78.0
  JOURNAL            652   5.3%     182   27.9%     345  2063.0  6090.0
  EXACT JOURNAL      287   2.3%      74   25.8%   1,199  2242.8  3881.5
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          3,894  31.5%     766   19.7%      31  2229.3 19586.7
  SUBJECT WORD         6   0.0%       4   66.7%      19    19.0    24.0
  SUBJECT            282   2.3%      90   31.9%     481  5124.0 17334.9
  MAJOR SUBJECT       23   0.2%       3   13.0%     108  2204.8  5077.6
  EXACT SUBJECT      217   1.8%      55   25.3%     109  2560.7 10603.9
  MAJOR XS            42   0.3%       7   16.7%     568  1646.0  3349.0
  EXPLODE XS          26   0.2%       3   11.5%     547 13369.4 28414.5
  EXPLODE MAJOR       11   0.1%       2   18.2%     741 19144.8 55444.1
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               858   6.9%     114   13.3%      17   115.0   351.8
  LANGUAGE           214   1.7%      12    5.6%      63   454.2     0.0
  PUB TYPE           245   2.0%      11    4.5%      47   285.7   847.6
  Other indexes      218   1.8%      16    7.3%       1    21.1    91.9

  By number of indexes:
  Multiple         3,704  33.1%     780   21.1%      11   405.2  4751.0
  Single           7,489  66.9%   1,608   21.5%      32  1699.9 14665.0


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        6   2.4%       1   16.7%       1     1.6     1.3
  JOURNAL             34  13.9%       3    8.8%       1     2.6     4.3
  EXACT JOURNAL        1   0.4%       0    0.0%       1     1.0     0.0
  SUBJECT            190  77.6%      38   20.0%       2    13.8    75.8
  EXACT SUBJECT       14   5.7%       0    0.0%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             245   100%      42   17.1%       2    10.9    65.7


  LIMITS:

    Number of times limits (bit strings) used:            722

    Use by bit string (percentage):
      Current year minus 5                              27.3%
      Current year minus 4                               0.0%
      Current year minus 3                               0.4%
      Current year minus 2                               0.3%
      Current year minus 1                               0.6%
      Current year                                       0.7%
      English Language                                  29.5%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.3%
      XS Adolescence                                     1.5%
      XS Adult                                           0.0%
      XS Aged                                            0.1%
      XS Animal                                          0.0%
      XS Case Report                                     0.1%
      XS Child                                           0.3%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.6%
      XS Human                                          11.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.3%
      XS Middle Age                                      1.1%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         20.8%
      PT Journal Article                                 1.0%
      SUBSET AIM                                         2.4%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            1.8%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,325
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  96.1%
    Percentage of ORs                                    3.1%
    Percentage of AND NOTs                               0.8%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               3.2%
    BRIEF                                               61.6%
    LONG                                                 1.1%
    MEDLINE                                              1.2%
    FIELDS                                               5.3%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        1.4%
    BROWSE LONG                                          0.8%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.1%
    Other                                               25.1%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.7%

  Ten most frequent errors:
    1. NS command - no next screen                      37.8%
    2. First word of command is invalid                 24.2%
    3. FIND command with invalid index name              6.3%
    4. DISPLAY command contains invalid word             3.9%
    5.                                     1185          2.6%
    6. NS of SHOW/EXP command-no next screen             2.5%
    7. PS command - no previous screen                   2.0%
    8. Search term missing from search command           1.9%
    9. Valid command at an inappropriate time            1.7%
   10. Command containing escape or arrow key            1.7%
   11. All others                                       15.3%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   19.4%
    2. LOCATE (article dbs w/o monographs)              12.9%
    3. COMMANDS                                          9.4%
    4. Unrecognized term                                 8.2%
    5. MEDLINE BACKFILES                                 7.6%
    6. FIND                                              7.1%
    7. INDEXES                                           4.7%
    8. ADD-ON SEARCH                                     4.1%
    9. 3304                                              2.9%
   10. 1575                                              2.4%
   11. All others                                       31.6%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               22.2%
    2. First word of command is invalid                 13.7%
    3. DISPLAY command-first of >1 screen                6.3%
    4. FIND command with invalid index name              6.0%
    5. NS of SHOW/EXP command-no next screen             4.6%
    6. Add-on without index name                         3.4%
    7. DISPLAY command - middle of >1 screen             3.4%
    8. FIND command retrieves >1 book                    3.1%
    9. NS command - no next screen                       2.9%
   10. FIND command with zero results                    2.9%
   11. All others                                       21.2%


  Ten most frequent SHOW requests:
    1. HISTORY                                          47.7%
    2. SEARCH                                           35.5%
    3. SETTINGS                                          3.7%
    4. MEDLINE NEWS                                      3.7%
    5. MAIL STATUS                                       3.7%
    6. UPDATE                                            2.8%
    7. MEDLINE GLOSSARY                                  1.9%
    8. MAIL SETTINGS                                     0.9%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)