MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 11/24/01 through 11/30/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0         105         513         618
    Davis                        15         390          85         490
    Irvine                        0         187           0         187
    Los Angeles                   0          10          74          84
    Riverside                     0           4          26          30
    San Diego                    79         311           5         395
    San Francisco                80           0       1,101       1,181
    Santa Barbara                 0           1          18          19
    Santa Cruz                    0           5          28          33
    Stanford                                                         67
    Other (including DLA)         0           0       1,591       1,591
                    _______________   _________   _________   _________
    Total:                      174       1,013       3,441       4,695


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         3,315            9,658                152,046
    MED90 database          600            1,269                 17,874
    MED85 database          345              687                 14,772
    MED80 database          201              394                  5,024
    MED75 database          135              262                  3,177
    MED66 database           99              196                  3,119


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               28               95                  1,251
     2-4  a.m.               11               33                    398
     4-6  a.m.               12               37                    355
     6-8  a.m.              130              286                  2,238
     8-10 a.m.              574            1,442                 20,208
    10-12 a.m.              944            2,373                 29,970
    12-2  p.m.              812            2,385                 62,327
     2-4  p.m.              994            2,647                 36,591
     4-6  p.m.              659            1,855                 24,294
     6-8  p.m.              213              644                 11,197
     8-10 p.m.              186              387                  4,064
    10-12 p.m.              132              282                  3,119
    __________       __________       __________      _________________
        Total:            4,695           12,466                196,012


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 19:22       14:49       14:53       14:34
      Median                  12:06        8:01       12:49        8:31
    Total:
      Average                 19:22       14:49       14:53       14:34
      Median                  12:06        8:01       12:49        8:31


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.8      2.3
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                4,695              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.6
    Retrievals per search - average                     914.9
    Retrievals per search - median                        9.0
    Retrievals per search - standard deviation         8340.1
    Percent of searches completed with 0 results         20.1%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   70.2%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           9,129          24.2%
    DISPLAY (excluding automatic displays)        13,228          35.0%
    BROWSE                                           187           0.5%
    SELECT                                            42           0.1%
    HELP                                             194           0.5%
    EXPLAIN                                          171           0.5%
    SAVE                                           3,005           8.0%
    SET/RESET                                      2,475           6.6%
    SHOW                                             101           0.3%
    ADD-ON (AND, OR, AND NOT)                      2,727           7.2%
    LOGON or LOGOFF                                4,818          12.8%
    COMMENT                                            0           0.0%
    OTHER                                          1,666           4.4%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    3,840  29.2%     760   19.8%      13   126.4   598.8
  TITLE WORD       2,184  16.6%     623   28.5%      13  1487.4  4715.2
  EXACT TITLE        104   0.8%      49   47.1%       2   132.6   784.5
  JOURNAL            587   4.5%     156   26.6%     137  2808.9  9931.3
  EXACT JOURNAL      287   2.2%      78   27.2%     749  2406.1  4070.2
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          4,089  31.1%     738   18.0%      28  1509.8 12163.1
  SUBJECT WORD        35   0.3%       6   17.1%       9 17696.8 91854.9
  SUBJECT            268   2.0%      96   35.8%     183  2635.6  6583.9
  MAJOR SUBJECT       46   0.3%       8   17.4%     333  3212.9  9718.7
  EXACT SUBJECT      238   1.8%      63   26.5%     135  1381.3  5650.7
  MAJOR XS            44   0.3%       4    9.1%      87   583.8  1112.6
  EXPLODE XS          61   0.5%      13   21.3%      15  4685.2 15016.5
  EXPLODE MAJOR       16   0.1%       1    6.3%     948  4665.6 11818.5
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               752   5.7%     103   13.7%      19   200.4   594.2
  LANGUAGE           225   1.7%      13    5.8%     107   588.6     0.0
  PUB TYPE           186   1.4%      12    6.5%      53   533.7  3314.7
  Other indexes      186   1.4%      23   12.4%       1     6.4    30.9

  By number of indexes:
  Multiple         3,930  33.2%     793   20.2%      11   450.0  9138.5
  Single           7,896  66.8%   1,627   20.6%      33  1576.0  9748.8


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        1   0.5%       1    100%       0     0.0     0.0
  JOURNAL             33  17.7%       5   15.2%       2     4.2     6.1
  EXACT JOURNAL        9   4.8%       1   11.1%       1     2.0     2.4
  SUBJECT            116  62.4%      35   30.2%       2     6.9    12.9
  EXACT SUBJECT       27  14.5%       4   14.8%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             186   100%      46   24.7%       2     5.1    10.5


  LIMITS:

    Number of times limits (bit strings) used:            834

    Use by bit string (percentage):
      Current year minus 5                              32.1%
      Current year minus 4                               0.0%
      Current year minus 3                               1.6%
      Current year minus 2                               0.2%
      Current year minus 1                               0.1%
      Current year                                       0.0%
      English Language                                  27.1%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.1%
      XS Adolescence                                     0.1%
      XS Adult                                           0.0%
      XS Aged                                            1.7%
      XS Animal                                          1.3%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.2%
      XS Human                                          13.1%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.0%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.0%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         19.4%
      PT Journal Article                                 0.1%
      SUBSET AIM                                         1.3%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   4,770
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  89.5%
    Percentage of ORs                                    9.4%
    Percentage of AND NOTs                               1.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               4.3%
    BRIEF                                               61.8%
    LONG                                                 1.4%
    MEDLINE                                              1.1%
    FIELDS                                               3.6%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.5%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.1%
    Other                                               26.4%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              7.5%

  Ten most frequent errors:
    1. NS command - no next screen                      37.6%
    2. First word of command is invalid                 24.3%
    3. FIND command with invalid index name              6.7%
    4. DISPLAY command contains invalid word             5.0%
    5. Add-on search with invalid index name             2.3%
    6. PS command - no previous screen                   2.3%
    7. Valid command at an inappropriate time            1.8%
    8. Search term missing from search command           1.7%
    9. DISPLAY command - no FIND results                 1.5%
   10.                                     1185          1.4%
   11. All others                                       15.4%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   15.2%
    2. FIND                                              9.9%
    3. LOCATE (article dbs w/o monographs)               9.4%
    4. MEDLINE BACKFILES                                 8.2%
    5. Unrecognized term                                 5.8%
    6. INDEXES                                           5.3%
    7. 1752                                              4.1%
    8. DISPLAY                                           4.1%
    9. DATABASES                                         3.5%
   10. MAIL                                              2.9%
   11. All others                                       27.1%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.6%
    2. First word of command is invalid                 11.2%
    3. FIND command with invalid index name             10.4%
    4. DISPLAY command - middle of >1 screen             6.6%
    5. DISPLAY command-first of >1 screen                6.3%
    6. FIND command retrieves >1 book                    4.4%
    7. DISPLAY command-complete in one screen            3.8%
    8. Add-on without index name                         3.3%
    9. PS command - no previous screen                   2.7%
   10. FIND command retrieves 1 book                     2.5%
   11. All others                                       31.6%


  Ten most frequent SHOW requests:
    1. HISTORY                                          63.6%
    2. SEARCH                                           14.8%
    3. MEDLINE NEWS                                     10.2%
    4. MAIL STATUS                                       3.4%
    5. UPDATE                                            3.4%
    6. 0241                                              2.3%
    7. 0240                                              1.1%
    8. MEDLINE GLOSSARY                                  1.1%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)