MELVYL MEDLINE DATABASES TELNET STATISTICS
                 Time period: 12/15/01 through 12/21/01


1.0  SUMMARY STATISTICS
_______________________

  Sessions:         Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Berkeley                      0          34         282         316
    Davis                        29         313          38         380
    Irvine                        0         237           0         237
    Los Angeles                   0          13          39          52
    Riverside                     0           7          44          51
    San Diego                    11         267           8         286
    San Francisco                44           0         666         710
    Santa Barbara                 0           1           4           5
    Santa Cruz                    0           1          25          26
    Stanford                                                         35
    Other (including DLA)         0           0       1,418       1,418
                    _______________   _________   _________   _________
    Total:                       84         873       2,524       3,516


  Relative use of MEDLINE databases

                       Number of     Number of        Number of
                       Sessions      FIND commands    Records Displayed
                       ________      _____________    _________________
    MED (current)         2,482            7,062                 69,640
    MED90 database          413              852                  4,467
    MED85 database          232              490                  2,624
    MED80 database          179              359                  1,773
    MED75 database          113              250                  2,144
    MED66 database           97              236                  2,574


  Per hour usage:

          Time         Sessions            Finds      Records Displayed
    __________       __________       __________      _________________
    12-2  a.m.               35              122                  1,031
     2-4  a.m.               25               77                    590
     4-6  a.m.               10               25                    250
     6-8  a.m.               72              155                  1,116
     8-10 a.m.              457            1,257                 10,357
    10-12 a.m.              764            1,995                 16,439
    12-2  p.m.              661            1,673                 14,742
     2-4  p.m.              764            2,184                 19,180
     4-6  p.m.              456            1,084                 11,170
     6-8  p.m.              126              337                  3,611
     8-10 p.m.               87              213                  3,355
    10-12 p.m.               59              127                  1,381
    __________       __________       __________      _________________
        Total:            3,516            9,249                 83,222


  Session length (minutes:seconds):

                    Medical/Health/
                      Life Sciences   All Other
                          Libraries   Libraries      Remote       Total
                    _______________   _________   _________   _________
    Assist:
      Average                    0.0         0.0         0.0       0:00
      Median                     0.0         0.0         0.0       0:00
    Command:
      Average                 17:48       14:32       24:29       14:32
      Median                  14:16        8:37       11:17        9:13
    Total:
      Average                 17:48       14:32       24:29       14:32
      Median                  14:16        8:37       11:17        9:13


  Response time (in seconds):                                      Std.
                                                          Avg.     Dev.
                                                        ______   ______
    Search  - from receipt of command at DLA until         0.6      1.8
              transmission of response
    Display - from receipt of command at DLA until         0.1      0.1
              transmission of a complete screen

  Use of Assist vs Command mode:            Number of     Percentage of
                                             Sessions          Searches
                                            _________     _____________
    Assist mode                                     0              0.0%
    Command mode                                3,516              100%

  E MED option:
    E MED chosen from Welcome screen                        0
    E MED chosen from Assist screens                        0

    Specific screens chosen from within E MED:
      Master Menu                                           0
      FIND command                                          0
      FIND command examples                                 0
      DISPLAY command                                       0
      DISPLAY command - other options                       0
      BROWSE command                                        0
      BROWSE DISPLAY options                                0
      SELECT command                                        0
      Assistance commands                                   0
      START and END commands                                0
      Other commands                                        0
      Combine commands                                      0
      SHOW HISTORY command                                  0
      SAVE command                                          0
      COMMENT command                                       0


2.0 ASSIST MODE
________________

  Assist mode sessions as:                                  % of Campus
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Berkeley                                    0.0%               0.0%
    Davis                                       0.0%               0.0%
    Irvine                                      0.0%               0.0%
    Los Angeles                                 0.0%               0.0%
    Riverside                                   0.0%               0.0%
    San Diego                                   0.0%               0.0%
    San Francisco                               0.0%               0.0%
    Santa Barbara                               0.0%               0.0%
    Santa Cruz                                  0.0%               0.0%
    Stanford                                    0.0%               0.0%
    Other                                       0.0%               0.0%

                                                             % of Group
                                          % of Total     MELVYL MEDLINE
                                     Assist Sessions           Sessions
                                     _______________     ______________
    Medical/Health/Life Sciences                0.0%               0.0%
    All Other Libraries                         0.0%               0.0%
    Remote                                      0.0%               0.0%


  SEARCH information:

    Average number of searches completed per session      0.0
    Retrievals per search - average                       0.0
    Retrievals per search - median                        0.0
    Retrievals per search - standard deviation            0.0
    Percent of searches completed with 0 results          0.0%


  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                               0           0.0%
    DISPLAY (excluding automatic displays)             0           0.0%
    BROWSE SU                                          0           0.0%
    SELECT                                             0           0.0%
    HELP                                               0           0.0%
    SAVE                                               0           0.0%
    ADD-ON (AND, OR)                                   0           0.0%
    LOGON or LOGOFF                                    0           0.0%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        0   0.0%       0    0.0%       0     0.0     0.0
  TITLE WORD           0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD              0   0.0%       0    0.0%       0     0.0     0.0
  DATE                 0   0.0%       0    0.0%       0     0.0     0.0
  LANGUAGE             0   0.0%       0    0.0%       0     0.0     0.0
  EXACT SUBJECT        0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single               0   0.0%       0    0.0%       0     0.0     0.0


  LIMITS:

    Number of times limits (bit strings) used:              0

    Use by bit string (percentage):
      Current year                                       0.0%
      English Language                                   0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.0%
      XS Female                                          0.0%
      XS Human                                           0.0%
      XS Male                                            0.0%
      PT Review                                          0.0%


  BOOLEAN:

    Number of searches with Booleans:                       0
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                   0.0%
    Percentage of ORs                                    0.0%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               0.0%
    BRIEF                                                0.0%
    LONG                                                 0.0%
    TITLE/SUBJECT                                        0.0%


3.0 COMMAND MODE
________________

  SEARCH information:

    Average number of searches completed per session      2.6
    Retrievals per search - average                     820.4
    Retrievals per search - median                        8.0
    Retrievals per search - standard deviation         9700.9
    Percent of searches completed with 0 results         20.4%

    Percent of searches entered that are long             0.4%
    Percent of long searches completed                   71.1%

  COMMANDS entered, by type, excluding errors:
                                                               % of all
                                                   Total       Commands
                                              __________     __________
    FIND                                           6,811          26.5%
    DISPLAY (excluding automatic displays)         8,298          32.3%
    BROWSE                                           120           0.5%
    SELECT                                            41           0.2%
    HELP                                              91           0.4%
    EXPLAIN                                          117           0.5%
    SAVE                                           1,530           6.0%
    SET/RESET                                      1,760           6.9%
    SHOW                                              51           0.2%
    ADD-ON (AND, OR, AND NOT)                      1,960           7.6%
    LOGON or LOGOFF                                3,695          14.4%
    COMMENT                                            0           0.0%
    OTHER                                          1,195           4.7%


  FINDS completed:                                  RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                _______________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.  FINDs     No.   Index  Median    Avg.    Dev.
                ________ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH    3,019  30.9%     617   20.4%      12   148.8   855.1
  TITLE WORD       1,704  17.4%     583   34.2%       7   339.1  1698.9
  EXACT TITLE        135   1.4%      46   34.1%       1     5.4    20.4
  JOURNAL            567   5.8%     136   24.0%     256  2332.2  6405.2
  EXACT JOURNAL      150   1.5%      43   28.7%     567  2542.1  5641.8
  PERIODICAL           0   0.0%       0    0.0%       0     0.0     0.0
  EXACT PE             0   0.0%       0    0.0%       0     0.0     0.0
  KEYWORD          2,827  29.0%     441   15.6%      34  1660.4 16621.5
  SUBJECT WORD         7   0.1%       6   85.7%     217   217.0     0.0
  SUBJECT            170   1.7%      67   39.4%      33  2918.4  7137.1
  MAJOR SUBJECT       10   0.1%       1   10.0%      92  2698.8  4213.8
  EXACT SUBJECT      132   1.4%      43   32.6%     119  3149.1  6471.7
  MAJOR XS            34   0.3%       9   26.5%   4,826  5442.5  6011.7
  EXPLODE XS          18   0.2%       2   11.1%   3,997  6288.1 10153.2
  EXPLODE MAJOR        9   0.1%       1   11.1%     512 44878.1  108519
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0
  MAJOR TREE NUMBER    0   0.0%       0    0.0%       0     0.0     0.0
  DATE               652   6.7%     105   16.1%      13   139.9   395.4
  LANGUAGE           176   1.8%       5    2.8%      73  2527.2     0.0
  PUB TYPE           119   1.2%       4    3.4%      39   674.9  2520.4
  Other indexes       57   0.6%      16   28.1%       1   376.5  1824.0

  By number of indexes:
  Multiple         2,943  33.6%     645   21.9%       8   391.5  5680.6
  Single           5,806  66.4%   1,182   20.4%      38  1437.1 13074.7


  BROWSES completed:                                RETRIEVALS PER NON-
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES
                  _____________  ______________  ______________________
                           % of            % of
                            all         all for                    Std.
                     No.   BROs     No.   Index  Median    Avg.    Dev.
                  ______ ______  ______ _______  ______ _______ _______
  By index:
  PERSONAL AUTH        2   1.7%       0    0.0%       2     1.5     0.7
  JOURNAL             24  20.2%       3   12.5%       1     5.1    15.4
  EXACT JOURNAL        2   1.7%       1   50.0%       1     1.0     0.0
  SUBJECT             73  61.3%      20   27.4%       2    14.0    28.7
  EXACT SUBJECT       18  15.1%       1    5.6%       1     1.0     0.0
  TREE NUMBER          0   0.0%       0    0.0%       0     0.0     0.0

  By number of indexes:
  Multiple             0   0.0%       0    0.0%       0     0.0     0.0
  Single             119   100%      25   21.0%       1     9.2    23.3


  LIMITS:

    Number of times limits (bit strings) used:            575

    Use by bit string (percentage):
      Current year minus 5                              43.8%
      Current year minus 4                               0.0%
      Current year minus 3                               0.9%
      Current year minus 2                               0.3%
      Current year minus 1                               0.3%
      Current year                                       0.7%
      English Language                                  31.3%
      French Language                                    0.0%
      Japanese Language                                  0.0%
      German Language                                    0.0%
      Russian Language                                   0.0%
      XS Abstract                                        0.5%
      XS Adolescence                                     0.2%
      XS Adult                                           0.0%
      XS Aged                                            0.0%
      XS Animal                                          0.0%
      XS Case Report                                     0.0%
      XS Child                                           0.5%
      XS Comparative Studies                             0.0%
      XS English Abstract                                0.0%
      XS Female                                          0.0%
      XS Human                                           5.0%
      XS Infant                                          0.0%
      XS Infant, Newborn                                 0.2%
      XS Male                                            0.0%
      XS Mice                                            0.0%
      XS Middle Age                                      1.4%
      XS Rats                                            0.0%
      XS Support Non-U.S. Govt                           0.0%
      XS Support U.S. Govt, Non-P.H.S.                   0.0%
      XS Support U.S. Govt, P.H.S.                       0.0%
      PT Review                                         13.9%
      PT Journal Article                                 0.0%
      SUBSET AIM                                         0.3%
      SUBSET Indexing priority 1,2                       0.0%
      SUBSET Nursing journals                            0.5%
      SUBSET Dental journals                             0.0%
      SUBSET Cancer core journals                        0.0%

  BOOLEAN:

    Number of searches with Booleans:                   3,492
      (FIND, BROWSE, SELECT, ADD-ON)

    Percentage of ANDs                                  90.3%
    Percentage of ORs                                    7.6%
    Percentage of AND NOTs                               2.1%


  DISPLAY commands, by type, excluding automatic displays:

    REVIEW                                               2.8%
    BRIEF                                               61.8%
    LONG                                                 1.6%
    MEDLINE                                              1.2%
    FIELDS                                               4.6%
    PERIODICALS                                          0.0%
    BROWSE REVIEW                                        0.9%
    BROWSE LONG                                          0.6%
    BROWSE FIELDS                                        0.0%
    BROWSE MEDLINE                                       0.0%
    Other                                               26.5%

4.0  Error, EXPLAIN, HELP statistics (ASSIST & COMMAND)
_______________________________________________________

  Percent of commands that contained errors              8.2%

  Ten most frequent errors:
    1. NS command - no next screen                      41.7%
    2. First word of command is invalid                 27.0%
    3. FIND command with invalid index name              6.5%
    4. DISPLAY command contains invalid word             3.6%
    5. Add-on search with invalid index name             1.9%
    6. DISPLAY command - no FIND results                 1.8%
    7. PS command - no previous screen                   1.7%
    8. Valid command at an inappropriate time            1.6%
    9. NS of SHOW/EXP command-no next screen             1.0%
   10. Command containing escape or arrow key            1.0%
   11. All others                                       12.2%


  Ten most frequent EXPLAIN requests:
    1. BOOKS DATABASE                                   19.7%
    2. LOCATE (article dbs w/o monographs)              14.5%
    3. MEDLINE BACKFILES                                10.3%
    4. INDEXES                                           8.5%
    5. Unrecognized term                                 7.7%
    6. FIND                                              4.3%
    7. COMMANDS                                          4.3%
    8. DATABASES                                         3.4%
    9. DATES INDEX                                       3.4%
   10. MAIL                                              2.6%
   11. All others                                       28.4%


  Ten most frequent HELP situations:
    1. Command mode selected from Welcome               21.2%
    2. First word of command is invalid                 10.6%
    3. FIND command with invalid index name              9.6%
    4. DISPLAY command-first of >1 screen                8.7%
    5. DISPLAY command - middle of >1 screen             4.8%
    6. FIND command with zero results                    4.3%
    7. NS command - no next screen                       3.4%
    8. NS of SHOW/EXP command-no next screen             3.4%
    9. Add-on without index name                         2.9%
   10. FIND command retrieves >1 book                    2.9%
   11. All others                                       21.4%


  Ten most frequent SHOW requests:
    1. HISTORY                                          83.3%
    2. SETTINGS                                          4.2%
    3. MEDLINE GLOSSARY                                  4.2%
    4. CAMPUS NEWS                                       2.1%
    5. MAIL SETTINGS                                     2.1%
    6. SEARCH                                            2.1%
    7. MAIL STATUS                                       2.1%
   11. All others                                        0.0%
MEDmm/dd med      MELVYL MEDLINE DATABASES TELNET STATISTICS (weekly)