MELVYL PSYCINFO DATABASE TELNET STATISTICS                         
               Time period: 08/01/99 through 08/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 348                 802               1,150            
Davis                    613                  34                 647            
Irvine                   462                   0                 462            
Los Angeles              447               1,012               1,459            
Riverside                254                 138                 392            
San Diego                 77                 533                 610            
San Francisco            350                  18                 368            
Santa Barbara            108                 303                 411            
Santa Cruz               125                 123                 248            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                36                 124                 160            
Other-Network UC         n/a                 664                 664            
                     _______              ______               _____            
                       2,820               3,751               6,571            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               88              443                  4,877         
     2-4  a.m.               31              195                  1,386         
     4-6  a.m.               20               61                  1,383         
     6-8  a.m.              116              468                  7,916         
     8-10 a.m.              599            2,126                 21,269         
    10-12 a.m.            1,217            4,583                 49,716         
    12-2  p.m.            1,181            4,933                 50,650         
     2-4  p.m.            1,503            6,322                 68,210         
     4-6  p.m.              975            3,908                 40,192         
     6-8  p.m.              373            1,542                 20,086         
     8-10 p.m.              286            1,266                 13,926         
    10-12 p.m.              182              888                  9,364         
    __________       __________       __________      _________________         
        Total:            6,571           26,735                288,975         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,663               3,403               5,066            
Davis                  2,240                 101               2,341            
Irvine                 1,838                   0               1,838            
Los Angeles            2,087               4,090               6,177            
Riverside              1,113                 556               1,669            
San Diego                282               1,927               2,209            
San Francisco          1,316                  40               1,356            
Santa Barbara            532               1,494               2,026            
Santa Cruz               709                 579               1,288            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                82                 435                 517            
Other-Network UC         n/a               2,248               2,248            
                     _______              ______               _____            
                      11,862              14,873              26,735            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              17,462              31,963              49,425            
Davis                 20,553               1,263              21,816            
Irvine                18,628                   0              18,628            
Los Angeles           29,552              43,677              73,229            
Riverside             12,789               6,339              19,128            
San Diego              2,366              16,382              18,748            
San Francisco         14,667               2,232              16,899            
Santa Barbara          4,954              18,713              23,667            
Santa Cruz             5,394               5,984              11,378            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC             1,120               6,581               7,701            
Other-Network UC         n/a              28,356              28,356            
                     _______              ______               _____            
                     127,485             161,490             288,975            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.8                
  Standard deviation in seconds                              1.7                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  PSYCINFO Database Detailed Statistics                                      
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     8:56                
Average session length (minutes:seconds)                   14:24                
Longest session recorded (minutes:seconds)                425:26                
Average number of searches completed per session             4.0                
Retrievals per search - median                              10.0                
Retrievals per search - average                            814.5                
Retrievals per search - standard deviation                7775.1                
Percent of searches completed with 0 results                22.5%               
                                                                                
Percent of searches entered that are long                    3.2%               
Percent of long searches completed                                              
  (includes partial results)                                59.7%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            23,827          28.9%         
  DISPLAY (excluding automatic displays)          35,158          42.7%         
  BROWSE                                             128           0.2%         
  SELECT                                              52           0.1%         
  HELP                                             1,088           1.3%         
  EXPLAIN                                          1,286           1.6%         
  SET/RESET                                        1,817           2.2%         
  SHOW                                               284           0.3%         
  ADD ON (AND, OR, AND NOT)                        2,895           3.5%         
  LOGON or LOGOFF                                  9,689          11.8%         
  COMMENT                                              3           0.0%         
  SAVE                                             3,463           4.2%         
  USE                                                 20           0.0%         
  OTHER                                            2,898           3.5%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 11,148  41.7%   2,202   19.8%      15    57.8   159.3         
  TITLE WORD       2,917  10.9%     829   28.4%      11   180.9  2350.3         
  EXACT TITLE        561   2.1%     216   38.5%       2    17.6    47.7         
  JOURNAL            702   2.6%     208   29.6%     510  5009.9 22981.6         
  EXACT JOURNAL      295   1.1%      79   26.8%     403  2195.7 13866.8         
  SUBJECT          2,265   8.5%   1,214   53.6%     553  4941.7 15813.3         
  EXACT SUBJECT      137   0.5%      57   41.6%     552  2024.3  4302.4         
  KEYWORD          6,177  23.1%     877   14.2%      59  1891.5 11078.1         
  FORM/PUB TYPE      110   0.4%      11   10.0%      79  1164.3  3593.5         
  DATE             1,523   5.7%     261   17.1%       5    35.6   137.3         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  ARTICLE              0   0.0%       0    0.0%       0     0.0     0.0         
  AUTHOR AFFIL.       24   0.1%       9   37.5%      32  1565.1  3661.7         
  CONFERENCE          12   0.0%       4   33.3%     259  1093.3  1744.7         
  LANGUAGE            58   0.2%       5    8.6%     117   653.1  2336.9         
  ISSN                 4   0.0%       2   50.0%      90    90.0     0.0         
  ISBN                 2   0.0%       2    100%       0     0.0     0.0         
  ID NUMBER           17   0.1%      17    100%       0     0.0     0.0         
  PERIODICAL         526   2.0%     120   22.8%       5   217.3  1355.7         
  EXACT PE           154   0.6%      18   11.7%       2    12.9    39.4         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      121   0.5%      21   17.4%      47  1922.1  6926.5         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,144  13.4%     734   23.3%       6   112.5   896.7         
  Single          20,350  86.6%   4,651   22.9%      34  1222.7  8983.1         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT            117  91.4%      31   26.5%       2     9.3    16.1         
  EXACT SUBJECT       11   8.6%       6   54.5%       1     1.0     0.0         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.5%               
  SHORT                                                     90.6%               
  LONG                                                       1.3%               
  TAGS                                                       0.1%               
  FIELDS                                                     1.6%               
  BROWSE REVIEW                                              0.3%               
  BROWSE LONG                                                0.1%               
  PERIODICALS                                                2.2%               
  COMMENTS                                                   0.0%               
  Other                                                      2.3%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
_______________________________________                                         
                                                                                
Percent of commands that contained errors                9.5%                   
                                                                                
Ten most frequent errors:                                                       
  1. NS command - no next screen                        32.9%                   
  2. First word of command is invalid                   29.5%                   
  3. FIND command with invalid index name                8.4%                   
  4. DISPLAY command contains invalid word               5.2%                   
  5. PS command - no previous screen                     5.0%                   
  6. Valid command at an inappropriate time              2.3%                   
  7. Command contains escape or arrow key                1.6%                   
  8. Search term missing from search command             1.6%                   
  9. Add-on search, no index name after verb             1.4%                   
 10. DISPLAY command-record numbers too large            1.2%                   
 11. All others                                         10.9%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (INS/PSY DBS)                               25.6%                   
  2. GUIDE                                              18.4%                   
  3. FIND (PSY DB)                                       9.1%                   
  4. COMMANDS (ABI/PSY DBS)                              5.1%                   
  5. Unrecognized term                                   4.5%                   
  6. INDEXES (PSY DB)                                    4.4%                   
  7. DISPLAY (INS/PSY DBS)                               2.8%                   
  8. MAIL                                                2.6%                   
  9. ADDON SEARCH                                        2.5%                   
 10. DATABASES                                           1.7%                   
 11. All others                                         23.3%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 19.6%                   
  2. First word of command is invalid                   14.0%                   
  3. DISPLAY command-first of >1 screen                  8.1%                   
  4. DISPLAY command - middle of >1 screen               7.5%                   
  5. FIND command with invalid index name                7.1%                   
  6. FIND command with zero results                      6.6%                   
  7. DISPLAY command-complete in one screen              5.1%                   
  8. NS command - no next screen                         3.7%                   
  9. FIND command retrieves >1 book                      3.6%                   
 10. DISPLAY command - last of >1 screen                 2.8%                   
 11. All others                                         22.0%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            42.2%                   
  2. SEARCH                                             37.8%                   
  3. MAIL STATUS                                         4.4%                   
  4. SETTINGS (INS/PSY DBS)                              4.0%                   
  5. GLOSSARY                                            4.0%                   
  6. MAIL SETTINGS                                       2.2%                   
  7. PSYCINFO NEWS                                       1.8%                   
  8. SYSTEM NEWS                                         1.5%                   
  9. PUBLICATION TYPES (PSY DB)                          0.7%                   
 10. 0405                                                0.4%                   
 11. All others                                          1.1%