MELVYL PSYCINFO DATABASE TELNET STATISTICS                         
               Time period: 09/01/99 through 09/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 757               1,144               1,901            
Davis                    639                  32                 671            
Irvine                   501                   0                 501            
Los Angeles              547                 956               1,503            
Riverside                 96                 224                 320            
San Diego                165                 661                 826            
San Francisco            489                  21                 510            
Santa Barbara            144                 570                 714            
Santa Cruz               185                 211                 396            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                39                 172                 211            
Other-Network UC         n/a                 793                 793            
                     _______              ______               _____            
                       3,562               4,784               8,346            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.               75              390                  4,782         
     2-4  a.m.               20              100                  2,013         
     4-6  a.m.               39              141                  2,245         
     6-8  a.m.              152              529                  4,657         
     8-10 a.m.              776            2,574                 27,955         
    10-12 a.m.            1,438            5,329                 84,077         
    12-2  p.m.            1,558            6,144                 72,272         
     2-4  p.m.            1,863            7,742                 84,340         
     4-6  p.m.            1,251            5,402                 60,756         
     6-8  p.m.              525            2,368                 33,034         
     8-10 p.m.              385            1,924                 21,717         
    10-12 p.m.              264            1,235                 19,155         
    __________       __________       __________      _________________         
        Total:            8,346           33,878                417,003         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               3,303               4,613               7,916            
Davis                  2,287                 101               2,388            
Irvine                 1,943                   0               1,943            
Los Angeles            2,637               4,968               7,605            
Riverside                392                 923               1,315            
San Diego                416               2,248               2,664            
San Francisco          1,848                  39               1,887            
Santa Barbara            550               2,115               2,665            
Santa Cruz             1,256                 837               2,093            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                55                 656                 711            
Other-Network UC         n/a               2,691               2,691            
                     _______              ______               _____            
                      14,687              19,191              33,878            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              40,042              80,685             120,727            
Davis                 22,001               1,170              23,171            
Irvine                18,413                   0              18,413            
Los Angeles           37,949              54,282              92,231            
Riverside              2,053              12,912              14,965            
San Diego              2,353              21,819              24,172            
San Francisco         27,067               2,312              29,379            
Santa Barbara          3,850              23,451              27,301            
Santa Cruz            10,629              10,070              20,699            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC             8,298               6,506              14,804            
Other-Network UC         n/a              31,141              31,141            
                     _______              ______               _____            
                     172,655             244,348             417,003            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              1.8                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  PSYCINFO Database Detailed Statistics                                      
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Median session length (minutes:seconds)                     8:51                
Average session length (minutes:seconds)                   14:36                
Longest session recorded (minutes:seconds)                481:25                
Average number of searches completed per session             4.0                
Retrievals per search - median                              11.0                
Retrievals per search - average                            945.0                
Retrievals per search - standard deviation                7224.8                
Percent of searches completed with 0 results                22.6%               
                                                                                
Percent of searches entered that are long                    3.0%               
Percent of long searches completed                                              
  (includes partial results)                                57.7%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            30,423          28.8%         
  DISPLAY (excluding automatic displays)          44,237          41.9%         
  BROWSE                                             160           0.2%         
  SELECT                                              38           0.0%         
  HELP                                             1,541           1.5%         
  EXPLAIN                                          1,857           1.8%         
  SET/RESET                                        2,306           2.2%         
  SHOW                                               404           0.4%         
  ADD ON (AND, OR, AND NOT)                        3,447           3.3%         
  LOGON or LOGOFF                                 12,258          11.6%         
  COMMENT                                              0           0.0%         
  SAVE                                             5,461           5.2%         
  USE                                                 21           0.0%         
  OTHER                                            3,599           3.4%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 13,425  39.8%   2,654   19.8%      18    71.5   717.9         
  TITLE WORD       3,626  10.8%   1,006   27.7%       7   143.7  1135.4         
  EXACT TITLE        702   2.1%     298   42.4%       1    13.0    49.4         
  JOURNAL            804   2.4%     220   27.4%     652  3518.0 12303.7         
  EXACT JOURNAL      392   1.2%     125   31.9%     421  2486.3 12641.9         
  SUBJECT          3,191   9.5%   1,722   54.0%   1,077  6196.5 15541.6         
  EXACT SUBJECT      143   0.4%      56   39.2%   1,337  3813.8  8507.0         
  KEYWORD          8,290  24.6%   1,181   14.2%      62  2063.4 12120.0         
  FORM/PUB TYPE      129   0.4%      16   12.4%     166  3679.0 10427.7         
  DATE             1,823   5.4%     257   14.1%       7   104.3   500.8         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  ARTICLE             15   0.0%       2   13.3%     161   165.7    46.9         
  AUTHOR AFFIL.       17   0.1%       7   41.2%       9    69.8    87.9         
  CONFERENCE           0   0.0%       0    0.0%       0     0.0     0.0         
  LANGUAGE           137   0.4%      26   19.0%     303  1946.4  3048.2         
  ISSN                 1   0.0%       1    100%       0     0.0     0.0         
  ISBN                 0   0.0%       0    0.0%       0     0.0     0.0         
  ID NUMBER            1   0.0%       1    100%       0     0.0     0.0         
  PERIODICAL         727   2.2%     152   20.9%       4   230.6  2059.4         
  EXACT PE           121   0.4%      19   15.7%       2    11.4    36.0         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      163   0.5%      43   26.4%      68  4078.0  8957.5         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         3,537  11.8%     765   21.6%       7   239.8  1763.7         
  Single          26,465  88.2%   6,222   23.5%      35  1379.9  8929.4         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT            156  97.5%      45   28.8%       2     5.4     8.5         
  EXACT SUBJECT        4   2.5%       0    0.0%       2     2.0     1.2         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.3%               
  SHORT                                                     90.7%               
  LONG                                                       1.4%               
  TAGS                                                       0.2%               
  FIELDS                                                     1.3%               
  BROWSE REVIEW                                              0.2%               
  BROWSE LONG                                                0.1%               
  PERIODICALS                                                2.2%               
  COMMENTS                                                   0.0%               
  Other                                                      2.6%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors                9.6%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   31.1%                   
  2. NS command - no next screen                        30.7%                   
  3. FIND command with invalid index name                9.2%                   
  4. PS command - no previous screen                     5.5%                   
  5. DISPLAY command contains invalid word               4.4%                   
  6. Valid command at an inappropriate time              2.5%                   
  7. Search term missing from search command             1.7%                   
  8. DISPLAY command - no FIND results                   1.2%                   
  9. Command contains escape or arrow key                1.2%                   
 10. Add-on search, no index name after verb             1.1%                   
 11. All others                                         11.3%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (INS/PSY DBS)                               29.8%                   
  2. GUIDE                                              19.1%                   
  3. FIND (PSY DB)                                       9.0%                   
  4. COMMANDS (ABI/PSY DBS)                              5.7%                   
  5. Unrecognized term                                   4.5%                   
  6. INDEXES (PSY DB)                                    4.1%                   
  7. ADDON SEARCH                                        3.5%                   
  8. DISPLAY (INS/PSY DBS)                               3.3%                   
  9. FIND LOCATION                                       1.3%                   
 10. MAIL                                                1.3%                   
 11. All others                                         18.4%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 19.3%                   
  2. First word of command is invalid                   13.4%                   
  3. DISPLAY command-first of >1 screen                  8.9%                   
  4. FIND command with invalid index name                6.8%                   
  5. FIND command with zero results                      6.5%                   
  6. DISPLAY command-complete in one screen              6.5%                   
  7. DISPLAY command - middle of >1 screen               6.0%                   
  8. FIND command retrieves >1 book                      5.7%                   
  9. DISPLAY command - last of >1 screen                 3.7%                   
 10. NS command - no next screen                         2.6%                   
 11. All others                                         20.6%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            47.2%                   
  2. SEARCH                                             32.5%                   
  3. MAIL STATUS                                         7.1%                   
  4. MAIL SETTINGS                                       4.7%                   
  5. SETTINGS (INS/PSY DBS)                              2.4%                   
  6. GLOSSARY                                            2.1%                   
  7. FORM NAMES (PSY DB)                                 1.3%                   
  8. DISPLAY (MED/INS/PSY DBS)                           0.8%                   
  9. SYSTEM NEWS                                         0.5%                   
 10. STOPWORDS (PSY DB)                                  0.3%                   
 11. All others                                          1.1%