MELVYL PSYCINFO DATABASE TELNET STATISTICS                         
               Time period: 10/01/99 through 10/31/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley                 951               1,501               2,452            
Davis                    914                  28                 942            
Irvine                 1,018                   0               1,018            
Los Angeles              640               1,273               1,913            
Riverside                308                 282                 590            
San Diego                140                 675                 815            
San Francisco            474                  12                 486            
Santa Barbara            378                 567                 945            
Santa Cruz               875                 352               1,227            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                56                 154                 210            
Other-Network UC         n/a               1,013               1,013            
                     _______              ______               _____            
                       5,754               5,857              11,611            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              138              776                  9,720         
     2-4  a.m.               40              152                  1,016         
     4-6  a.m.               56              153                  1,511         
     6-8  a.m.              115              425                  4,940         
     8-10 a.m.              920            3,254                 32,805         
    10-12 a.m.            1,911            7,179                 77,264         
    12-2  p.m.            2,263            9,571                111,928         
     2-4  p.m.            2,622           11,279                127,204         
     4-6  p.m.            1,771            7,320                 81,556         
     6-8  p.m.              754            3,407                 42,110         
     8-10 p.m.              601            2,768                 33,594         
    10-12 p.m.              420            2,092                 24,309         
    __________       __________       __________      _________________         
        Total:           11,611           48,376                547,957         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               4,072               6,119              10,191            
Davis                  3,308                  77               3,385            
Irvine                 4,024                   0               4,024            
Los Angeles            2,930               5,252               8,182            
Riverside              1,294               1,179               2,473            
San Diego                364               2,356               2,720            
San Francisco          2,002                  50               2,052            
Santa Barbara          1,638               2,107               3,745            
Santa Cruz             5,144               1,831               6,975            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC               183                 649                 832            
Other-Network UC         n/a               3,797               3,797            
                     _______              ______               _____            
                      24,959              23,417              48,376            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              44,852              94,135             138,987            
Davis                 29,685                 686              30,371            
Irvine                40,176                   0              40,176            
Los Angeles           43,122              63,755             106,877            
Riverside             12,177              13,975              26,152            
San Diego              2,139              22,463              24,602            
San Francisco         16,086               1,289              17,375            
Santa Barbara         16,320              24,859              41,179            
Santa Cruz            50,519              18,464              68,983            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC             3,420               6,342               9,762            
Other-Network UC         n/a              43,493              43,493            
                     _______              ______               _____            
                     258,496             289,461             547,957            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         1.0                
  Standard deviation in seconds                              2.5                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.3                
                                                                                
                                                                                
2.0  PSYCINFO Database Detailed Statistics                                      
_________________________________________                                       
                                                                                
Median session length (minutes:seconds)                     9:48                
Average session length (minutes:seconds)                   15:03                
Longest session recorded (minutes:seconds)                441:19                
Average number of searches completed per session             4.1                
Retrievals per search - median                              11.0                
Retrievals per search - average                           1051.1                
Retrievals per search - standard deviation                7874.3                
Percent of searches completed with 0 results                24.1%               
                                                                                
Percent of searches entered that are long                    2.5%               
Percent of long searches completed                                              
  (includes partial results)                                60.7%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            43,468          27.9%         
  DISPLAY (excluding automatic displays)          68,594          44.1%         
  BROWSE                                             230           0.1%         
  SELECT                                             105           0.1%         
  HELP                                             2,755           1.8%         
  EXPLAIN                                          2,849           1.8%         
  SET/RESET                                        3,080           2.0%         
  SHOW                                               674           0.4%         
  ADD ON (AND, OR, AND NOT)                        4,875           3.1%         
  LOGON or LOGOFF                                 17,243          11.1%         
  COMMENT                                              1           0.0%         
  SAVE                                             7,190           4.6%         
  USE                                                 25           0.0%         
  OTHER                                            4,945           3.2%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 16,029  33.3%   3,110   19.4%      17    62.5   204.3         
  TITLE WORD       5,320  11.1%   1,659   31.2%       8   134.3  1168.1         
  EXACT TITLE        919   1.9%     368   40.0%       1    41.1   407.6         
  JOURNAL          1,459   3.0%     399   27.3%     641  2947.6  8432.8         
  EXACT JOURNAL      986   2.1%     263   26.7%     547  2948.9 15947.1         
  SUBJECT          5,789  12.0%   3,022   52.2%     650  5962.6 16177.4         
  EXACT SUBJECT      281   0.6%     138   49.1%   1,308  3476.6  7976.3         
  KEYWORD         13,365  27.8%   2,004   15.0%      57  2091.4 12261.3         
  FORM/PUB TYPE      360   0.7%      61   16.9%      33  1809.4  8173.6         
  DATE             2,043   4.2%     391   19.1%       5    56.4   296.2         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  ARTICLE              8   0.0%       0    0.0%      56   486.1   789.4         
  AUTHOR AFFIL.       27   0.1%      11   40.7%      63   935.2  1998.6         
  CONFERENCE           3   0.0%       0    0.0%      67    58.7    34.3         
  LANGUAGE           120   0.2%      15   12.5%     102  1023.7  4077.9         
  ISSN                 2   0.0%       0    0.0%   3,301  3300.5  3790.8         
  ISBN                 1   0.0%       0    0.0%       1     1.0     0.0         
  ID NUMBER           18   0.0%      18    100%       0     0.0     0.0         
  PERIODICAL       1,019   2.1%     253   24.8%       4   151.8  1327.0         
  EXACT PE           138   0.3%      24   17.4%       2    16.7    50.5         
  RPE                  9   0.0%       7   77.8%     408   408.0   574.2         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      191   0.4%      51   26.7%     121  3066.9 12924.7         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         4,908  11.4%   1,209   24.6%       7   272.4  2566.9         
  Single          38,050  88.6%   9,312   24.5%      39  1621.6  9861.5         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT            209  90.9%      77   36.8%       2     8.4    13.6         
  EXACT SUBJECT       21   9.1%       7   33.3%       2     3.5     4.6         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.3%               
  SHORT                                                     91.4%               
  LONG                                                       1.3%               
  TAGS                                                       0.1%               
  FIELDS                                                     1.2%               
  BROWSE REVIEW                                              0.2%               
  BROWSE LONG                                                0.1%               
  PERIODICALS                                                1.8%               
  COMMENTS                                                   0.0%               
  Other                                                      2.5%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               11.0%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   32.6%                   
  2. NS command - no next screen                        28.9%                   
  3. FIND command with invalid index name                8.1%                   
  4. PS command - no previous screen                     6.1%                   
  5. DISPLAY command contains invalid word               4.2%                   
  6. Valid command at an inappropriate time              2.4%                   
  7. Search term missing from search command             2.0%                   
  8. NS of SHOW/EXP command-no next screen               1.8%                   
  9. Command contains escape or arrow key                1.4%                   
 10. Add-on search, no index name after verb             1.2%                   
 11. All others                                         11.3%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (INS/PSY DBS)                               33.0%                   
  2. GUIDE                                              21.6%                   
  3. FIND (PSY DB)                                       6.1%                   
  4. COMMANDS (ABI/PSY DBS)                              5.1%                   
  5. INDEXES (PSY DB)                                    4.6%                   
  6. Unrecognized term                                   4.2%                   
  7. ADDON SEARCH                                        2.9%                   
  8. DISPLAY (INS/PSY DBS)                               2.6%                   
  9. MAIL                                                2.3%                   
 10. MAGS TEXT                                           1.3%                   
 11. All others                                         16.4%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 20.1%                   
  2. First word of command is invalid                   14.8%                   
  3. DISPLAY command-first of >1 screen                  9.0%                   
  4. FIND command with invalid index name                6.8%                   
  5. DISPLAY command - middle of >1 screen               6.4%                   
  6. FIND command with zero results                      5.6%                   
  7. DISPLAY command-complete in one screen              5.3%                   
  8. FIND command retrieves >1 book                      4.0%                   
  9. DISPLAY command - last of >1 screen                 3.3%                   
 10. PS command - no previous screen                     2.9%                   
 11. All others                                         21.7%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. HISTORY                                            47.8%                   
  2. SEARCH                                             30.7%                   
  3. MAIL STATUS                                        10.1%                   
  4. MAIL SETTINGS                                       3.1%                   
  5. GLOSSARY                                            2.9%                   
  6. SETTINGS (INS/PSY DBS)                              1.5%                   
  7. PUBLICATION TYPES (PSY DB)                          1.1%                   
  8. DISPLAY (MED/INS/PSY DBS)                           0.5%                   
  9. FORM NAMES (PSY DB)                                 0.3%                   
 10. PSYCINFO NEWS                                       0.3%                   
 11. All others                                          1.8%