MELVYL PSYCINFO DATABASE TELNET STATISTICS                         
               Time period: 11/01/99 through 11/30/99                           
                                                                                
1.0  SUMMARY STATISTICS                                                         
_______________________                                                         
                                                                                
1.1  Total sessions:                                                            
____________________                                                            
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               1,618               1,550               3,168            
Davis                    948                  51                 999            
Irvine                 1,024                   0               1,024            
Los Angeles              803               1,202               2,005            
Riverside                563                 263                 826            
San Diego                107                 661                 768            
San Francisco            494                  10                 504            
Santa Barbara            194                 645                 839            
Santa Cruz               985                 340               1,325            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                64                 324                 388            
Other-Network UC         n/a                 960                 960            
                     _______              ______               _____            
                       6,800               6,006              12,806            
                                                                                
                                                                                
Per hour usage:                                                                 
          Time         Sessions            Finds      Records Displayed         
    __________       __________       __________      _________________         
    12-2  a.m.              124              644                  6,099         
     2-4  a.m.               40              158                  1,854         
     4-6  a.m.               38              131                  1,933         
     6-8  a.m.              130              542                  4,936         
     8-10 a.m.              907            3,238                 29,774         
    10-12 a.m.            2,132            8,323                 93,507         
    12-2  p.m.            2,403           10,139                105,345         
     2-4  p.m.            2,806           11,896                127,729         
     4-6  p.m.            2,066            8,496                 95,698         
     6-8  p.m.            1,000            4,760                 61,038         
     8-10 p.m.              753            3,414                 40,253         
    10-12 p.m.              407            1,919                 20,056         
    __________       __________       __________      _________________         
        Total:           12,806           53,660                588,222         
                                                                                
1.2  FIND commands                                                              
__________________                                                              
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of FIND commands issued by location:                                     
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley               7,021               5,656              12,677            
Davis                  3,859                 222               4,081            
Irvine                 4,258                   0               4,258            
Los Angeles            3,824               5,215               9,039            
Riverside              2,648                 936               3,584            
San Diego                392               2,571               2,963            
San Francisco          1,814                  19               1,833            
Santa Barbara            978               2,631               3,609            
Santa Cruz             5,134               1,423               6,557            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC                83               1,313               1,396            
Other-Network UC         n/a               3,663               3,663            
                     _______              ______               _____            
                      30,011              23,649              53,660            
                                                                                
1.3  Records displayed                                                          
______________________                                                          
                                                                                
Zero results may indicate no access to the database                             
                                                                                
Number of Records Displayed by location:                                        
                                                                                
Location             Library              Remote               Total            
________             _______              ______               _____            
Berkeley              82,365              76,334             158,699            
Davis                 35,445               1,289              36,734            
Irvine                42,724                   0              42,724            
Los Angeles           54,129              68,165             122,294            
Riverside             23,103               9,616              32,719            
San Diego              2,365              22,189              24,554            
San Francisco         17,821               3,017              20,838            
Santa Barbara          7,864              24,989              32,853            
Santa Cruz            46,103              13,280              59,383            
Lawrence Berkeley          0                   0                   0            
Lawrence Livermore         0                   0                   0            
Los Alamos                 0                   0                   0            
Other - UC             1,421              17,302              18,723            
Other-Network UC         n/a              38,701              38,701            
                     _______              ______               _____            
                     313,340             274,882             588,222            
                                                                                
1.4  Response time                                                              
__________________                                                              
                                                                                
Search response time from receipt of command at                                 
DLA until transmission of response:                                             
  Average in seconds                                         0.9                
  Standard deviation in seconds                              2.4                
                                                                                
Display response time from receipt of command at                                
DLA until transmission of a complete screen:                                    
  Average in seconds                                         0.1                
  Standard deviation in seconds                              0.2                
                                                                                
                                                                                
2.0  PSYCINFO Database Detailed Statistics                                      
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Median session length (minutes:seconds)                     9:49                
Average session length (minutes:seconds)                   15:01                
Longest session recorded (minutes:seconds)                472:38                
Average number of searches completed per session             4.1                
Retrievals per search - median                              10.0                
Retrievals per search - average                           1113.7                
Retrievals per search - standard deviation                8373.5                
Percent of searches completed with 0 results                25.5%               
                                                                                
Percent of searches entered that are long                    2.5%               
Percent of long searches completed                                              
  (includes partial results)                                54.8%               
                                                                                
Commands entered, by type, excluding errors:                                    
                                                   Total     Percentage         
                                              __________     __________         
  FIND                                            48,869          28.3%         
  DISPLAY (excluding automatic displays)          76,206          44.1%         
  BROWSE                                             285           0.2%         
  SELECT                                              86           0.0%         
  HELP                                             3,754           2.2%         
  EXPLAIN                                          3,962           2.3%         
  SET/RESET                                        3,269           1.9%         
  SHOW                                               767           0.4%         
  ADD ON (AND, OR, AND NOT)                        4,770           2.8%         
  LOGON or LOGOFF                                 19,444          11.3%         
  COMMENT                                              1           0.0%         
  SAVE                                             5,720           3.3%         
  USE                                                 19           0.0%         
  OTHER                                            5,881           3.4%         
FINDs completed:                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By index:                                                                     
  PERSONAL AUTHOR 16,756  31.4%   3,368   20.1%      17    68.6   211.3         
  TITLE WORD       6,339  11.9%   1,979   31.2%       8    96.3   692.8         
  EXACT TITLE      1,276   2.4%     462   36.2%       1    30.5    90.6         
  JOURNAL          1,528   2.9%     536   35.1%     642  4158.5 15096.2         
  EXACT JOURNAL    1,002   1.9%     284   28.3%     488  2750.9 16033.0         
  SUBJECT          7,236  13.6%   3,992   55.2%     946  6252.9 15848.8         
  EXACT SUBJECT      476   0.9%     227   47.7%   1,320  3720.6  6561.7         
  KEYWORD         14,521  27.2%   2,237   15.4%      58  2287.1 13547.0         
  FORM/PUB TYPE      289   0.5%      38   13.1%      46  1805.5 13406.1         
  DATE             1,945   3.6%     348   17.9%       6    66.8   589.0         
  ADDED                0   0.0%       0    0.0%       0     0.0     0.0         
  ARTICLE              1   0.0%       0    0.0%   1,059  1059.0     0.0         
  AUTHOR AFFIL.       46   0.1%      31   67.4%      30  1134.7  3798.7         
  CONFERENCE           4   0.0%       1   25.0%     483   380.0   310.6         
  LANGUAGE           153   0.3%      15    9.8%     121  1378.7  3501.1         
  ISSN                 4   0.0%       1   25.0%      50    43.7    18.3         
  ISBN                 0   0.0%       0    0.0%       0     0.0     0.0         
  ID NUMBER            2   0.0%       2    100%       0     0.0     0.0         
  PERIODICAL       1,173   2.2%     266   22.7%       3   115.0  1158.0         
  EXACT PE           253   0.5%      48   19.0%       2    42.0   421.2         
  RPE                  0   0.0%       0    0.0%       0     0.0     0.0         
  XRP                  0   0.0%       0    0.0%       0     0.0     0.0         
  COMMENTS             0   0.0%       0    0.0%       0     0.0     0.0         
  Other indexes      304   0.6%      96   31.6%      43  1499.6  8107.9         
                                                                                
                                                    RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No.  FINDs     No.   Index  Median    Avg.    Dev.         
                  ______ ______  ______ _______  ______ _______ _______         
  By number of indexes:                                                         
  Multiple         4,856  10.1%   1,271   26.2%       7   273.0  3804.3         
  Single          43,373  89.9%  11,332   26.1%      39  1746.6 10557.1         
                                                                                
BROWSEs completed:                                  RETRIEVALS PER NON-         
                          TOTAL    ZERO RESULTS    ZERO RESULT SEARCHES         
                  _____________  ______________  ______________________         
                           % of            % of                                 
                            all         all for                    Std.         
                     No. BROWSEs    No.   Index  Median    Avg.    Dev.         
                  ______ _______ ______ _______  ______ _______ _______         
  By index:                                                                     
  SUBJECT            261  91.6%      90   34.5%       2     6.4    10.6         
  EXACT SUBJECT       24   8.4%      12   50.0%       1     2.7     2.7         
                                                                                
                                                                                
                                                                                
DISPLAY commands, by type, excluding  automatic displays:                       
  REVIEW                                                     1.4%               
  SHORT                                                     91.6%               
  LONG                                                       1.2%               
  TAGS                                                       0.1%               
  FIELDS                                                     1.0%               
  BROWSE REVIEW                                              0.2%               
  BROWSE LONG                                                0.1%               
  PERIODICALS                                                2.1%               
  COMMENTS                                                   0.0%               
  Other                                                      2.3%               
                                                                                
2.2  Error, EXPLAIN and HELP statistics                                         
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Percent of commands that contained errors               11.8%                   
                                                                                
Ten most frequent errors:                                                       
  1. First word of command is invalid                   33.3%                   
  2. NS command - no next screen                        27.2%                   
  3. FIND command with invalid index name                9.2%                   
  4. PS command - no previous screen                     7.1%                   
  5. DISPLAY command contains invalid word               4.3%                   
  6. Valid command at an inappropriate time              2.6%                   
  7. Search term missing from search command             2.1%                   
  8. NS of SHOW/EXP command-no next screen               1.4%                   
  9. Add-on search, no index name after verb             1.2%                   
 10. Command contains escape or arrow key                1.1%                   
 11. All others                                         10.6%                   
                                                                                
Ten most frequent EXPLAIN requests:                                             
  1. LOCATE (INS/PSY DBS)                               34.0%                   
  2. GUIDE                                              20.4%                   
  3. FIND (PSY DB)                                       6.5%                   
  4. COMMANDS (ABI/PSY DBS)                              4.8%                   
  5. Unrecognized term                                   4.0%                   
  6. INDEXES (PSY DB)                                    3.6%                   
  7. ADDON SEARCH                                        3.2%                   
  8. DISPLAY (INS/PSY DBS)                               3.2%                   
  9. MAIL                                                1.8%                   
 10. FIND LOCATION                                       1.8%                   
 11. All others                                         16.6%                   
                                                                                
Ten most frequent HELP situations:                                              
  1. Help requested from SET DB command                 19.0%                   
  2. First word of command is invalid                   15.6%                   
  3. DISPLAY command-first of >1 screen                  9.4%                   
  4. FIND command with invalid index name                7.6%                   
  5. DISPLAY command - middle of >1 screen               7.3%                   
  6. FIND command with zero results                      6.3%                   
  7. DISPLAY command-complete in one screen              5.8%                   
  8. FIND command retrieves >1 book                      4.3%                   
  9. DISPLAY command - last of >1 screen                 3.3%                   
 10. NS command - no next screen                         2.9%                   
 11. All others                                         18.4%                   
                                                                                
Ten most frequent SHOW requests:                                                
  1. SEARCH                                             38.0%                   
  2. HISTORY                                            36.1%                   
  3. MAIL STATUS                                        13.3%                   
  4. SETTINGS (INS/PSY DBS)                              3.0%                   
  5. GLOSSARY                                            2.6%                   
  6. MAIL SETTINGS                                       2.4%                   
  7. SYSTEM NEWS                                         1.1%                   
  8. PSYCINFO NEWS                                       0.8%                   
  9. PUBLICATION TYPES (PSY DB)                          0.5%                   
 10. DISPLAY (MED/INS/PSY DBS)                           0.5%                   
 11. All others                                          1.7%