MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 07/01/00 through 07/31/00


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of  1,139,208 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.8 seconds.
     95% completed in less than    1.6 seconds.
     99% completed in less than    6.2 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      824,173    0.0     0.1     0.3     0.8     1.7     6.4
  (10am-6pm)

  Non-Prime Time  315,035    0.0     0.1     0.3     0.7     1.5     5.7
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am        16,550     0.0     0.1     0.3     0.7     1.4     6.5
    2-4am         10,958     0.0     0.1     0.3     0.7     1.3     8.1
    4-6am         10,011     0.0     0.1     0.2     0.6     1.2     5.3
    6-8am         24,915     0.0     0.1     0.3     0.9     1.7     6.8
    8-10am       128,003     0.0     0.1     0.3     0.8     1.7     6.1
    10-12am      219,046     0.0     0.1     0.3     0.9     1.7     6.5
    12-2pm       200,639     0.0     0.1     0.3     0.8     1.7     6.1
    2-4pm        239,208     0.0     0.1     0.3     0.9     1.7     6.6
    4-6pm        165,280     0.0     0.1     0.3     0.8     1.7     6.4
    6-8pm         59,812     0.0     0.1     0.2     0.7     1.3     5.0
    8-10pm        34,546     0.0     0.1     0.2     0.6     1.3     5.2
    10-12pm       30,240     0.0     0.1     0.2     0.6     1.1     4.5

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND           414,846     0.1     0.2     0.6     1.8     3.4    11.9
  DISPLAY        635,975     0.1     0.2     0.3     0.5     0.8     1.8
  BROWSE           2,199     0.0     0.1     1.6     7.6    12.2    25.6
  SELECT             276     0.0     0.0     0.1     0.1     0.2     5.9
  HELP            12,908     0.0     0.0     0.0     0.0     7.6    39.7
  EXPLAIN         13,418     0.0     0.0     0.0     0.0     0.0     0.0
  SET             57,938     0.0     0.0     0.0     0.7     2.1     6.1
  SHOW             4,110     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           89,347     2.4     5.7    12.3    23.8    38.9   246.2
  LOGOFF           8,494     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA              23,548     0.1     0.2     0.3     0.7     1.1     3.3
  CA               1,738     0.1     0.3     0.7     1.4     2.5     6.2
  AU               8,775     0.1     0.2     0.3     0.7     1.4     3.8
  TW              37,391     0.2     0.6     1.6     3.5     5.4    18.2
  SU               8,331     0.1     0.3     0.9     2.5     4.0     8.4
  XCA                 95     0.1     0.1     0.2     0.6     1.0     3.0
  XT              19,370     0.1     0.1     0.1     0.1     0.2     0.5
  XS                 376     0.1     0.2     0.8     2.2     3.4     5.7
  TI->XT           4,474     0.1     0.1     0.1     0.1     0.2     0.4
  TI->TW           3,967     0.2     0.5     1.3     2.9     4.2     9.8
  Catalog Other    6,921     0.1     0.3     1.1     2.9     4.7    10.3
  TEN PA          12,496     0.4     0.7     1.1     5.4    11.1    28.1
  TEN CA              14     0.2     0.3     0.4     0.5     1.5     1.5
  TEN AU               6     0.2     0.2     0.2     0.5     0.5     0.5
  TEN TW              38     0.2     0.3     0.4     0.5     0.7     1.8
  TEN SU           3,286     0.2     0.4     0.7     0.9     1.7     8.8
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               6     0.5     0.5     0.5     0.9     0.9     0.9
  TEN XS              13     0.2     0.6     0.6     0.7     0.8     0.8
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other        3,588     0.2     0.5     0.7     1.2     1.9    11.0
  COMMENT          4,461     0.3     0.5     0.8     1.4     2.5    10.3
  MJO              2,901     0.0     0.1     0.4     1.5     3.2     7.2
  MED PA          23,174     0.0     0.1     0.1     0.2     0.4     1.4
  MED TW           7,974     0.1     0.2     0.4     1.0     1.7     4.9
  MED SW             100     0.1     0.4     1.3     3.9     5.5    14.7
  MED SU           1,930     0.1     0.2     1.0     3.7     5.6    15.1
  MED MSU            193     0.1     0.3     0.9     2.5     4.4    13.8
  MED XS             961     0.1     0.4     0.9     2.1     3.0     6.9
  MED MXS          1,944     0.2     0.3     0.7     0.8     1.4     6.6
  MED XT             424     0.1     0.1     0.1     0.2     0.2     0.6
  MED TN              87     0.4     0.5     0.8     1.5     3.4     6.6
  MED XJ           2,248     0.1     0.2     0.6     0.7     0.9     2.0
  MED MTN             92     0.7     2.0     6.2    12.7    17.8    27.1
  MED KW          31,008     0.1     0.3     1.2     3.2     5.0    11.2
  MED DATE         2,057     0.0     0.2     0.5     1.1     1.8     3.4
  MED LANG         1,385     0.0     0.0     0.1     0.6     0.9     1.4
  MED XXS            527     0.4     1.3     3.7     9.6    17.5    47.6
  MED XMXS           176     0.6     1.8     4.2     8.3    10.6    67.1
  MED Other          147     0.0     0.1     0.7     0.8     0.8     1.0
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE              47,942     0.1     0.2     0.5     1.0     1.5     2.6
  XPE             12,971     0.0     0.0     0.1     0.1     0.1     0.4
  PE PA              123     0.0     0.1     0.1     0.1     0.2     0.8
  PE CA              123     0.1     0.2     0.4     0.6     0.7     1.1
  PE XC               13     0.0     0.1     0.1     0.1     1.7     1.7
  PE SU              254     0.1     0.1     0.4     1.1     1.6     2.7
  PE XS               16     0.1     0.2     0.4     0.9     1.6     1.6
  PE SE               41     0.1     0.1     0.2     0.2     0.2     0.2
  PE XSE               2     0.0     0.1     0.1     0.1     0.1     0.1
  PE CODEN             6     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN          1,675     0.0     0.0     0.0     0.1     0.1     0.3
  PE LCCN              1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN              2     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD               14     0.0     0.0     0.1     0.1     0.2     0.2
  PE Other            75     0.2     0.3     0.7     0.9     1.2     3.3
  Multi           30,858     0.2     0.7     2.0     5.0     8.8    32.8


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  90     0.3     0.6     1.8     5.9    10.0    19.0
  CA                   7     0.4     2.0     5.2    16.4    16.4    16.4
  SU                 761     0.9     3.0     7.8    14.1    20.5    31.9
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  55     0.5     1.2     4.4     9.6    15.6    21.6
  Other                7     0.3     2.3     5.1     6.1     6.1     6.1
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                339     0.0     0.0     0.0     0.1     0.1     0.2
  MED PA              54     0.0     0.0     0.1     0.1     0.1     0.2
  MED SU             685     0.0     0.0     0.1     0.1     0.2     0.6
  MED XS              47     0.0     0.1     0.1     0.1     0.2     0.6
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ              60     0.0     0.0     0.0     0.1     0.1     0.1
  Multi                2    17.5    37.4    57.2    57.2    57.2    57.2
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)