MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 09/01/00 through 09/30/00


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of  1,127,441 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.2 seconds.
     90% completed in less than    0.6 seconds.
     95% completed in less than    1.2 seconds.
     99% completed in less than    4.5 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      812,761    0.0     0.1     0.2     0.6     1.2     4.7
  (10am-6pm)

  Non-Prime Time  314,680    0.0     0.1     0.2     0.6     1.1     4.0
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am        15,897     0.0     0.1     0.2     0.6     1.0     4.3
    2-4am          8,506     0.0     0.1     0.2     0.5     0.9     3.6
    4-6am          9,392     0.0     0.1     0.2     0.5     0.8     2.8
    6-8am         24,739     0.0     0.1     0.2     0.6     1.1     4.0
    8-10am       129,247     0.0     0.1     0.2     0.7     1.2     4.6
    10-12am      213,957     0.0     0.1     0.2     0.7     1.3     4.9
    12-2pm       205,435     0.0     0.1     0.2     0.6     1.2     4.6
    2-4pm        230,380     0.0     0.1     0.2     0.6     1.3     4.7
    4-6pm        162,989     0.0     0.1     0.2     0.6     1.2     4.4
    6-8pm         58,901     0.0     0.1     0.2     0.5     1.0     4.0
    8-10pm        39,660     0.0     0.1     0.2     0.5     0.9     3.6
    10-12pm       28,338     0.0     0.1     0.2     0.5     0.9     3.2

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND           412,193     0.1     0.1     0.5     1.3     2.4     8.1
  DISPLAY        625,013     0.1     0.1     0.2     0.5     0.7     1.6
  BROWSE           2,492     0.0     0.1     1.6     6.9    12.5    28.2
  SELECT             220     0.0     0.0     0.1     0.1     0.2     2.6
  HELP            14,536     0.0     0.0     0.0     0.0     8.8    41.8
  EXPLAIN         14,396     0.0     0.0     0.0     0.0     0.0     0.0
  SET             57,328     0.0     0.0     0.0     0.3     1.0     4.0
  SHOW             3,941     0.0     0.0     0.0     0.0     0.0     0.1
  LOGON           89,888     2.5     5.7    12.2    23.7    38.7   203.7
  LOGOFF           7,772     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA              25,100     0.1     0.1     0.2     0.5     0.9     2.6
  CA               2,034     0.1     0.2     0.6     1.4     2.6     5.6
  AU               8,501     0.1     0.1     0.3     0.6     1.1     3.7
  TW              40,177     0.2     0.4     1.2     2.5     3.9    13.0
  SU               9,971     0.1     0.2     0.8     2.0     3.3     6.9
  XCA                 65     0.1     0.1     0.2     0.3     0.6     2.7
  XT              18,211     0.0     0.1     0.1     0.1     0.2     0.4
  XS                 525     0.1     0.1     0.4     1.1     2.0     3.4
  TI->XT           4,459     0.0     0.1     0.1     0.1     0.2     0.2
  TI->TW           4,246     0.1     0.4     1.0     2.2     3.2     6.9
  Catalog Other    8,699     0.0     0.2     0.7     2.0     3.4     7.1
  TEN PA           2,792     0.2     0.4     1.0     3.9    10.1    32.4
  TEN CA              41     0.3     0.3     0.4     0.5     0.7     6.9
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW             104     0.2     0.3     0.4     0.5     0.9     1.9
  TEN SU           1,633     0.3     0.4     0.6     0.9     1.4     5.4
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS              37     0.2     0.2     0.3     0.4     0.4     0.4
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other        2,902     0.1     0.2     0.5     1.2     2.5    15.9
  COMMENT          1,855     0.2     0.3     0.6     1.5     2.9     9.5
  MJO              2,845     0.0     0.1     0.4     1.2     2.4     5.6
  MED PA          21,873     0.0     0.1     0.1     0.2     0.4     1.4
  MED TW           7,560     0.1     0.1     0.4     0.9     1.4     4.2
  MED SW              90     0.0     0.1     0.4     1.7     4.3    14.0
  MED SU           2,124     0.0     0.1     0.9     3.2     5.2    10.9
  MED MSU            146     0.1     0.3     0.9     2.2     2.9     4.6
  MED XS             996     0.0     0.2     0.5     1.0     2.3     5.7
  MED MXS          1,131     0.2     0.2     0.3     0.6     1.0     3.5
  MED XT             341     0.1     0.1     0.1     0.2     0.2     1.1
  MED TN              38     0.3     0.4     1.1     3.6     4.2    10.5
  MED XJ           1,283     0.0     0.1     0.5    67.2    81.5    98.5
  MED MTN            118     0.7     1.3     4.9    16.9    31.7    73.0
  MED KW          29,407     0.1     0.3     0.9     2.6     4.2     9.1
  MED DATE         1,992     0.0     0.1     0.4     0.8     1.5     2.9
  MED LANG         1,320     0.0     0.0     0.1     0.5     0.7     1.0
  MED XXS            447     0.3     0.7     2.5     6.3    10.1    17.3
  MED XMXS           102     0.2     0.7     1.9     3.5     7.3    15.5
  MED Other          113     0.0     0.3     0.5     0.6     0.6     0.9
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE              49,108     0.0     0.1     0.3     0.5     0.7     1.3
  XPE             13,064     0.0     0.0     0.0     0.1     0.1     0.2
  PE PA              122     0.0     0.0     0.1     0.1     0.1     0.2
  PE CA              186     0.1     0.1     0.2     0.4     0.6     0.8
  PE XC               12     0.0     0.1     0.1     0.3     0.7     0.7
  PE SU              267     0.0     0.1     0.3     0.8     1.1     2.1
  PE XS               22     0.0     0.1     0.1     0.3     0.4     0.9
  PE SE               52     0.1     0.1     0.1     0.1     0.3     0.3
  PE XSE               1     0.1     0.1     0.1     0.1     0.1     0.1
  PE CODEN             4     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN          2,129     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN             11     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN                0     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                8     0.0     0.0     0.0     0.1     0.1     0.1
  PE Other           589     0.3     7.7    28.6    54.2    63.6    90.1
  Multi           29,800     0.2     0.5     1.3     3.0     5.0    14.6


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                 108     0.3     0.7     1.7     7.0    11.4    20.8
  CA                  17     0.4     1.3     2.1     2.8     4.6     4.6
  SU                 852     0.8     2.9     7.3    15.8    22.2    44.1
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  69     0.9     2.1     5.8    11.2    20.8    39.0
  Other               10     1.0     2.2     5.1     8.4    10.3    10.3
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                203     0.0     0.0     0.0     0.1     0.1     0.3
  MED PA              89     0.0     0.0     0.0     0.1     0.1     0.1
  MED SU             911     0.0     0.0     0.1     0.1     0.1     0.2
  MED XS              62     0.0     0.0     0.1     0.1     0.1     0.5
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ              47     0.0     0.0     0.0     0.1     0.1     0.1
  Multi                1    49.9    49.9    49.9    49.9    49.9    49.9
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)