MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 11/01/00 through 11/30/00


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of  1,227,295 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.7 seconds.
     95% completed in less than    1.4 seconds.
     99% completed in less than    5.1 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      877,879    0.0     0.1     0.3     0.8     1.5     5.3
  (10am-6pm)

  Non-Prime Time  349,416    0.0     0.1     0.2     0.6     1.2     4.6
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am        16,267     0.0     0.1     0.2     0.5     1.0     3.5
    2-4am         10,322     0.0     0.1     0.2     0.5     0.9     3.6
    4-6am          9,682     0.0     0.1     0.2     0.5     0.9     3.5
    6-8am         24,348     0.0     0.1     0.2     0.7     1.2     5.2
    8-10am       130,492     0.0     0.1     0.2     0.7     1.3     5.0
    10-12am      224,463     0.0     0.1     0.3     0.8     1.5     5.4
    12-2pm       219,938     0.0     0.1     0.3     0.7     1.5     5.2
    2-4pm        256,025     0.0     0.1     0.3     0.8     1.5     5.5
    4-6pm        177,453     0.0     0.1     0.2     0.7     1.3     4.8
    6-8pm         74,781     0.0     0.1     0.2     0.6     1.2     4.7
    8-10pm        49,904     0.0     0.1     0.2     0.6     1.1     4.2
    10-12pm       33,620     0.0     0.1     0.2     0.5     1.0     3.9

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND           443,791     0.1     0.2     0.5     1.5     2.9     8.8
  DISPLAY        677,611     0.1     0.1     0.3     0.5     0.8     1.8
  BROWSE           2,737     0.0     0.1     1.5     7.2    14.0    33.1
  SELECT             399     0.0     0.0     0.1     0.1     0.2     0.6
  HELP            20,509     0.0     0.0     0.0     0.0     0.1    32.2
  EXPLAIN         18,440     0.0     0.0     0.0     0.0     0.0     0.0
  SET             62,046     0.0     0.0     0.0     0.4     1.2     4.1
  SHOW             4,856     0.0     0.0     0.0     0.0     0.0     0.0
  LOGON           94,837     2.5     5.8    12.3    24.0    39.3   220.5
  LOGOFF           9,545     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA              25,385     0.1     0.1     0.3     0.6     1.0     3.2
  CA               1,880     0.1     0.3     0.7     1.6     2.5     5.7
  AU               8,981     0.1     0.1     0.3     0.7     1.3     4.4
  TW              41,392     0.2     0.5     1.4     3.1     4.7    12.7
  SU              14,765     0.1     0.2     0.8     2.2     3.6     8.2
  XCA                 65     0.1     0.1     0.2     0.7     1.1     2.2
  XT              18,643     0.0     0.1     0.1     0.1     0.2     0.4
  XS                 845     0.1     0.1     0.4     1.4     2.4     5.2
  TI->XT           5,058     0.0     0.1     0.1     0.1     0.2     0.3
  TI->TW           4,652     0.2     0.5     1.3     2.6     3.9    10.4
  Catalog Other    8,905     0.0     0.1     0.8     2.2     3.9     8.9
  TEN PA           2,879     0.2     0.3     0.6     1.8     5.4    26.6
  TEN CA              12     0.2     0.4     0.5     1.2     2.1     2.1
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW              90     0.2     0.3     0.4     0.7     1.2     4.5
  TEN SU           3,952     0.2     0.3     0.5     0.8     1.1     4.4
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               6     0.4     0.6     0.9     1.4     1.4     1.4
  TEN XS              45     0.2     0.3     0.3     0.5     0.6     1.4
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other        3,899     0.2     0.3     0.5     1.2     2.0     8.1
  COMMENT          1,644     0.1     0.3     0.6     1.5     2.8     8.6
  MJO              2,471     0.0     0.1     0.4     1.7     3.8    11.1
  MED PA          18,575     0.0     0.1     0.1     0.2     0.5     1.8
  MED TW           7,504     0.1     0.2     0.5     1.1     2.0     6.7
  MED SW              90     0.1     0.1     0.9     5.0    10.1    17.5
  MED SU           1,932     0.1     0.1     0.7     2.6     4.8    11.0
  MED MSU            133     0.1     0.5     1.5     2.8     4.1    21.8
  MED XS             967     0.1     0.2     0.7     1.3     2.7     6.9
  MED MXS          2,421     0.2     0.2     0.4     0.6     0.9     4.3
  MED XT             317     0.1     0.1     0.1     0.2     0.2     0.6
  MED TN              38     0.3     0.4     0.6     1.1     1.6     6.7
  MED XJ           2,122     0.1     0.2     0.5     0.9     1.3     3.8
  MED MTN             71     0.6     2.2     6.8    17.8    34.9   147.7
  MED KW          27,427     0.1     0.3     1.2     3.3     5.4    12.3
  MED DATE         1,834     0.0     0.1     0.4     0.8     1.5     3.8
  MED LANG         1,409     0.0     0.0     0.1     0.6     0.8     1.0
  MED XXS            422     0.3     1.3     5.2    16.4    30.5    77.6
  MED XMXS            44     0.2     0.8     1.7     2.9     5.2    18.9
  MED Other          146     0.1     0.2     0.5     0.6     0.7     1.7
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE              47,480     0.0     0.1     0.3     0.6     0.9     1.6
  XPE             13,663     0.0     0.0     0.0     0.1     0.1     0.2
  PE PA              193     0.0     0.0     0.1     0.1     0.2     0.2
  PE CA              159     0.1     0.1     0.2     0.4     0.5     1.0
  PE XC                5     0.1     0.1     0.3     0.6     0.6     0.6
  PE SU              359     0.0     0.1     0.2     0.5     0.7     1.6
  PE XS               19     0.0     0.1     0.1     0.5     0.9     0.9
  PE SE               86     0.0     0.1     0.1     0.2     0.2     0.5
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN            12     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN          2,593     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              6     0.0     0.0     0.0     0.1     0.1     0.1
  PE ISBN             20     0.0     0.0     0.0     0.1     0.1     0.1
  PE RN                1     0.0     0.0     0.0     0.0     0.0     0.0
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                5     0.0     0.0     0.0     0.0     0.0     0.0
  PE Other         1,254     0.3     0.4     0.8     1.9     3.2     7.8
  Multi           30,193     0.2     0.6     1.5     3.8     6.2    18.8


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                 125     0.3     0.7     2.3     5.8     8.4    13.4
  CA                   5     0.6     1.3     1.5     1.9     1.9     1.9
  SU                 898     0.9     2.9     7.7    16.5    23.9    48.0
  XCA                  1     1.0     1.0     1.0     1.0     1.0     1.0
  XS                  94     0.4     0.9     6.5    21.8    31.1    90.6
  Other                7     0.3     0.8     3.0     3.7     3.7     3.7
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                222     0.0     0.0     0.0     0.1     0.1     0.2
  MED PA             342     0.0     0.0     0.1     0.1     0.1     0.1
  MED SU             748     0.0     0.0     0.1     0.1     0.1     1.8
  MED XS              94     0.0     0.0     0.1     0.1     0.1     0.3
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ              17     0.0     0.0     0.0     0.1     0.1     0.1
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)