MELVYL SYSTEM TELNET RESPONSE TIME
                 Time period: 09/01/01 through 09/30/01


1.0  OVERALL RESPONSE TIME:
___________________________

  For a total of    735,644 commands:*

     25% completed in less than    0.0 seconds.
     50% completed in less than    0.1 seconds.
     75% completed in less than    0.3 seconds.
     90% completed in less than    0.7 seconds.
     95% completed in less than    1.3 seconds.
     99% completed in less than    4.4 seconds.

1.1 BY TIME OF DAY, IN SECONDS:
_______________________________
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  Prime Time      514,301    0.0     0.1     0.3     0.7     1.3     4.5
  (10am-6pm)

  Non-Prime Time  221,343    0.0     0.1     0.2     0.6     1.1     3.9
  (6pm-10am)


  In two hour intervals:
                                    All commands completed in less than*
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___

    12-2am        12,608     0.0     0.1     0.2     0.5     0.9     3.0
    2-4am          8,356     0.0     0.1     0.2     0.4     0.7     2.1
    4-6am          8,478     0.0     0.1     0.2     0.5     0.9     3.9
    6-8am         21,730     0.0     0.1     0.2     0.7     1.1     4.7
    8-10am        87,356     0.0     0.1     0.2     0.7     1.2     4.3
    10-12am      138,656     0.0     0.1     0.3     0.8     1.4     4.9
    12-2pm       122,834     0.0     0.1     0.3     0.7     1.3     4.6
    2-4pm        152,630     0.0     0.1     0.3     0.7     1.3     4.2
    4-6pm        100,181     0.0     0.1     0.2     0.7     1.3     4.4
    6-8pm         39,311     0.0     0.1     0.2     0.6     1.0     3.6
    8-10pm        22,801     0.0     0.1     0.2     0.5     1.0     3.9
    10-12pm       20,703     0.0     0.1     0.2     0.6     1.0     3.7

* Logons and Logoffs not included.


2.0  SPECIFIC RESPONSE TIME:
____________________________

  By Type of Command, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  FIND           269,395     0.0     0.1     0.5     1.3     2.4     7.5
  DISPLAY        405,145     0.1     0.2     0.3     0.5     0.8     1.7
  BROWSE           1,436     0.0     0.1     1.8     7.7    13.8    27.4
  SELECT             164     0.0     0.0     0.1     0.1     0.1     0.5
  HELP             6,506     0.0     0.0     0.0     0.0     2.1    33.0
  EXPLAIN          6,554     0.0     0.0     0.0     0.0     0.0     0.0
  SET             45,928     0.0     0.0     0.0     0.8     1.4     4.7
  SHOW             2,099     0.0     0.0     0.0     0.0     0.0     9.8
  LOGON           58,986     2.5     5.9    12.0    23.0    39.3   260.5
  LOGOFF           3,844     0.0     0.0     0.0     0.0     0.0     0.0
  FINDs, by index, in seconds

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA              17,013     0.1     0.1     0.2     0.5     0.8     2.4
  CA               1,414     0.1     0.2     0.6     1.3     2.2     4.9
  AU               4,647     0.1     0.1     0.3     0.6     1.2     3.4
  TW              25,382     0.1     0.4     1.1     2.4     3.8    12.2
  SU               5,547     0.1     0.2     0.8     2.1     3.5     6.9
  XCA                 37     0.1     0.1     0.2     0.8     2.5     2.8
  XT              17,226     0.0     0.1     0.1     0.2     0.2     0.4
  XS                 275     0.1     0.1     0.5     2.1     3.1     7.7
  TI->XT           3,407     0.0     0.1     0.1     0.1     0.2     0.3
  TI->TW           2,982     0.1     0.3     0.9     2.0     3.3     8.7
  Catalog Other    6,916     0.0     0.1     0.6     2.0     3.1     7.1
  TEN PA           1,798     0.2     0.4     0.9     2.7     7.6    29.4
  TEN CA              18     0.2     0.2     1.0     1.1     2.0     2.0
  TEN AU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TW             119     0.1     0.2     0.3     0.4     1.2     3.4
  TEN SU           2,659     0.3     0.3     0.5     0.7     1.0     3.3
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XT               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS              40     0.2     0.2     0.4     0.4     0.7     1.1
  TEN TI->XT           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN TI->TW           0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN Other        1,964     0.2     0.4     0.8     1.9     3.0    11.3
  COMMENT          1,047     0.2     0.3     0.5     1.4     3.3     8.6
  MJO              1,612     0.0     0.1     0.2     0.9     1.9     4.9
  MED PA          10,877     0.0     0.1     0.1     0.2     0.4     1.4
  MED TW           5,071     0.1     0.1     0.4     0.9     1.4     3.6
  MED SW              62     0.1     0.2     0.8     3.7     7.5    11.7
  MED SU             871     0.0     0.1     0.7     1.7     3.0     6.5
  MED MSU             76     0.0     0.1     0.2     0.5     0.9     2.8
  MED XS             326     0.0     0.1     0.7     1.1     1.9     4.2
  MED MXS          1,913     0.2     0.3     0.4     0.5     0.6     1.9
  MED XT             348     0.1     0.1     0.1     0.1     0.2     0.3
  MED TN              44     0.3     0.4     0.7     1.0     1.2     3.6
  MED XJ           1,858     0.1     0.2     0.5     0.9     1.5     3.8
  MED MTN             34     0.6     2.4     5.7    21.8    36.1    50.0
  MED KW          13,909     0.1     0.3     1.1     2.9     4.6     9.5
  MED DATE         1,754     0.0     0.1     0.3     0.8     1.1     1.9
  MED LANG           463     0.0     0.0     0.3     0.8     0.9     1.1
  MED XXS            126     0.3     1.1     4.2     9.1    13.4    44.8
  MED XMXS            51     0.2     0.5     1.8     4.7     8.2    17.0
  MED Other           64     0.0     0.0     0.4     0.7     0.7     1.1
  FINDs, by index, in seconds (continued)

                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PE              32,557     0.0     0.1     0.3     0.6     0.9     1.5
  XPE             10,400     0.0     0.0     0.0     0.0     0.1     0.2
  PE PA               57     0.0     0.0     0.1     0.1     0.2     0.5
  PE CA              123     0.1     0.1     0.2     0.3     0.5     0.8
  PE XC                3     0.0     0.1     0.1     0.1     0.1     0.1
  PE SU              134     0.0     0.1     0.2     0.8     1.0     1.8
  PE XS                8     0.0     0.3     0.7     1.2     1.2     1.2
  PE SE               34     0.1     0.1     0.1     0.3     0.3     0.4
  PE XSE               0     0.0     0.0     0.0     0.0     0.0     0.0
  PE CODEN             5     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISSN          2,764     0.0     0.0     0.0     0.0     0.0     0.1
  PE LCCN              1     0.0     0.0     0.0     0.0     0.0     0.0
  PE ISBN             12     0.0     0.0     0.0     0.0     0.0     0.0
  PE RN               26     0.1     0.1     0.1     0.2     0.2     2.1
  PE STOCK             0     0.0     0.0     0.0     0.0     0.0     0.0
  PE GD                8     0.0     0.0     0.0     0.2     0.2     0.2
  PE Other         1,266     0.3     0.5     0.9     2.0     3.2     9.4
  Multi           19,283     0.2     0.5     1.3     3.2     5.3    14.7


  BROWSEs, by index, in seconds
                                    Commands completed in less than:
                    No.      25%     50%     75%     90%     95%     99%
                    ___      ___     ___     ___     ___     ___     ___
  PA                  38     0.4     0.7     3.2     6.3    13.6    39.5
  CA                   7     0.2     0.8     4.5     5.1     5.1     5.1
  SU                 600     0.5     1.9     6.6    14.4    19.6    35.5
  XCA                  0     0.0     0.0     0.0     0.0     0.0     0.0
  XS                  51     0.5     1.3     4.3    11.5    17.5    36.4
  Other                7     3.0     5.9    10.8    19.4    19.4    19.4
  TEN PA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN CA               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN SU               0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XCA              0     0.0     0.0     0.0     0.0     0.0     0.0
  TEN XS               0     0.0     0.0     0.0     0.0     0.0     0.0
  Ten Other            0     0.0     0.0     0.0     0.0     0.0     0.0
  MJO                112     0.0     0.0     0.0     0.1     0.1     0.4
  MED PA              14     0.0     0.0     0.0     0.0     0.2     0.2
  MED SU             502     0.0     0.0     0.0     0.1     0.1     0.3
  MED XS              41     0.0     0.0     0.0     0.1     0.1     0.2
  MED TN               0     0.0     0.0     0.0     0.0     0.0     0.0
  MED XJ              15     0.0     0.0     0.0     0.0     0.1     0.1
  Multi                0     0.0     0.0     0.0     0.0     0.0     0.0
RTmm/dd  rt       MELVYL SYSTEM TELNET RESPONSE TIME (weekly)